Outsunny 12' x 8' Retractable Awning Patio Awnings Sun Shade Shelter with Manual Crank Handle, 280g/m² UV & Water-Resistant Fabric and Aluminum Frame for Deck, Balcony, Yard, Light Gray

This is a very nice awning took a minute to figure out directions . Put it together in an hr and installed by myself don’t advise everyone to try total time 2 hrs

It seems to be a good quality awning. The only problem we had was putting it together. The pictures are not very clear so we put the valence on backwards the first time and it took us quite awhile to figure out what we did wrong. And it isn't as tight as we would like. And a 15 mph wind requires it to be rolled back in.

Color is great. Extension works perfectly. Arrival was fast and timely.

First we found damaged metal on the side of one piece, but it didn't interfere with the operation or overall appearance so we decided to let it go. Then we noticed one of the bars was slightly bent, but we straightened it out as best we could and thought it probably wouldn't affect operation. But when we got to the extension arms which are partially assembled from factory, we found an important screw broken. We can not replace nor repair. I first turned it in to Amazon and printed a return label. We were very disappointed we had to disassemble it and package it up. Then I noticed Amazon suggested discussing issue with manufacturer so I went to their website and entered a chat with a man named Justin. He apologized and was very nice. He said we could throw it away or do whatever and a replacement would be sent to us in about 6 days. I asked for a confirmation number or claim number which he said he would send in an email. I have not received any emails and it is almost a week. I wonder if they are waiting for the 30 days to expire and then refuse to keep their word. Now we don't know if we should take this all apart and return or wait on the hope Aosom will keep their word.

I used this for almost a year now. It is still good. It is little tricky to assemble and mount to the wall. I had to watch youtube videos many times and tried different ways before I completed the installation.

I read the reviews and was a bit intimidated by the fact that many people had trouble following the instructions, due to poor english translations and picture quality. After I ordered, I went through buyers remorse and was very worried that I was making a huge mistake. I was pleasantly surprised to learn upon opening that the instructions had been rewritten. My husband and I had no confusion putting the awning together. We were able to do the whole thing in just under 2 hours. The quality seems good, but I've never had an awning, so I really don't have anything to compare it to. Seems like it would hold up for at least a few years, and for the price, when that time comes, I would order again.

The instructions said to put the bars together and then put the fabric on. WRONG! you have to feed the fabric on each end and then put them together. What a pain! The seams made it difficult to feed on the bars. Have you tried to put your own awnings together following your instructions?? Wish I hadn't bought it - so frustrating!!

The awning was exactly as expected. Good value for the price point. The only reason this isn’t getting five stars is because it comes with the very worst assembly instructions I have ever seen. Poorly written, confusing, and with entirely unhelpful images.