SmartDelux Powered USB Hub - USB 3.0 Ports Hub with 3 Smart Charging Ports, Power Adapter, Long Cord, LEDs (10-Port USB Hub)

I was reading the reviews for this item and was already intrigued by its 10Gbps port speed and number of ports. Then I read that someone mounted it under their desk to conserve desktop space, which motivated me to purchase it, even though I already had a USB hub with similar specs. My current hub was designed to sit on top of a desk, while this one looked like a surge protector that could be placed out of sight. When I received it, I was pleased it came with a USB 3.0 Type A to USB-C data cable. The only fast USB connection I had in the back of my mini-PC was USB4, so the cable was just what I needed.I used Gorilla two-sided tape to mount it under the desk, plugged in the power adapter and data cable, and connected my USB peripherals. Everything is working as it should, and I have a little less clutter on my desk.

I was very pleased with this item. I needed more connections.

Overall this is a great product. Separate power lets me charge things and have a large hub without any extra power draw on my system. The individual on/off buttons are great for turning off items I don't always want on. It's been amazing for cable management as well. Overall, very happy with it.My only complaints? I hate the blue lights on these, as they can be super bright and offer some light pollution when I want it dark, but the blue light seems to be a fixture to most tech devices now a days. Also, the indicator lights are great if you're looking straight on, but I have mine off to the side of my desk, and the light shines though the next down button, making it a bit harder to see which ones are on and which ones are off. Overall, it's a minor complaint, though an easy design fix would be to have the light on the other side of the button, and if the hub was on my right side, it may not be an issue.

Over all this is a great product.Then only problem I have is the led lights. It is difficult for me to tell when they are on, and they bleed to the lights by them, making them look like they are on when they are not.I do like being able to have more USB inputs than what is on my computer. The cord is long enough to easily reach my table where the computer is located.

Updated 12-19-17SmartDelux customer service replied to me and provided exactly the information I was looking for. My update is twofold.1. They are good people and have great customer service. They went out of their way to help me with an unusual request.2. The product is very functional and well thought through. It functions exactly as advertised and is very attractive. HighlyRecommended:-)Original Review:I would like to share my experience with SmartDelux, and the reason for my 2-star rating.The 13 port USB hub I purchased is a good product. It performs well and I have no complaints about the product.Here is the reason for the 2-star rating:While unpackaging the product I liked the material used for the protective sleeve used to protect the hub from being scuffed by the outer packaging. I own a company that manufactures a completely unrelated product and thought it would be a good type of protective sleeve for our product. I spent about an hour searching for an equivalent, then thought why not just ask SmartDelux where they bought the sleeves. I searched and found their website. I found it a little odd that the only contact method was to send a "contact us" general address email. I sent the email explaining that we manufacture a totally unrelated product, that we liked the protective plastic sleeve they used and asked if they could give me contact information for the source of the protective packaging sleeves. The next morning I had a reply asking for the size and quantity we wanted, as if they wanted to sell them to me. I replied, politely saying that all I wanted was contact information for the source.This was the response I received:We are very sorry but we can not give you this information it is associated with the production and logistics, and our department is not involved in this.Best Regards, SmartDeluxDirect.I am a business person who owns and have owned multiple businesses over the years, and I understand the need to protect certain things, but it is not like this plastic packaging sleeve is a trade secret. I will certainly be able to find them without the information from SmartDelux, but this would have saved me a lot of time and effort. This may mean something to you, and it may not. To me this spoke volumes about who these people are, so I thought I would share my experience.

Works great.

Excellent!

Rookie mistake... This seemed to be working well initially, so I made the mistake of recycling the box. Don't do it, keep that box for the full 30 days until you are sue it's not going back.Just accessing a drive seemed to be working really well and did seem to be very fast, not nearly as much drive initialization time...But, then I plugged two large drives into it and started trying to clone one to the other, 16TB drives that house my photography, and I started noticing problems. Over the last couple days I started noticing the communication between the drives freezing and unfreezing, then drives started disconnecting a lot, then suddenly one port didn't seem to be working at all any more, I just couldn't get the drive on it to mount, so I moved to a different port and it mounted. This continued to get worse, so I finally moved both drives to a different USB hub (older/slower one) all together and they are transferring data to each other much faster now, with no hiccups. I should have paid attention to that 12% negative reviews on this one.I always keep my boxes on electronics for at least 30 days, it's electronics. You can get faulty items even with reliable brands, so not sure what go into me here, but it's a $50 lesson.