L’Oréal Paris Colour Riche Shadow Quads, Black Pump, 0.17 Ounce

As you can see, the bottom right color is completely gone. It was previously opened and the color from the bottom right square was all inside the bubble wrap. It also affected the other colors. The light color is dark because of this. I have to give it to the kid I nanny for good behavior—so it isn’t worth me returning because he would be super bummed to wait for another one. But this is quite the bummer. Should have been wrapped better in the bubble wrap.

The dark blue section of pallate arrived broken, and could not be returned. Amazon gave me a refund. I use the lighter blue, which is still pretty dark. I get MANY compliments on the beautiful sparkly teal color, even from teenagers!

After one use the container lid broke off and one of the colors came a part

When I got it the darkest color was broken up and crumbled all over all the the other colors so not only is it missing one panel but you can't tell what any of the other colors look like. You also can't get a refund or return it.

Unlike some reviews here showing, my eyeshadow came not broken or anything bad. Colors are darker than on the picture, but good quality pigments -I use it with a thin brush as an eyeliner.

It was shipped unwrapped, unprotected. The plastic compact was intact, but the contents, the eyeshadow, was broken to bits!It is unusable due to an unthinking packer. Wow! What a colossal mess. Maybe it was so old it’s brittle. Maybe it was just having the item bounce around in the box. Maybe it was both. Point is, it’s UNUSABLE.

Product arrived damaged: lid broken beyond repair, eye shadow broken. ForHaute Hazel, the return policy is No Returns, No Exchanges, No Refunds.

Packed very well and super fast delivery. Eye shadow was not broken up. Big plus!!!!