Q10 S5+ Robot Vacuum and Mop, 10,000Pa Suction, Upgraded from Q8 max+, 70 Days Self-Emptying, Obstacle Avoidance, Sonic Mopping, Dual Anti-Tangle Design, Auto Mop Lifting, Ideal for Pet Hair

It’s AWESOME!!! Great battery. Does well navigating. It’s one of my favorite things I own. It was easy to set up. It went to map my home and did very well. The app works great. You will be very happy with this purchase. It cleans well even on carpet.

Unboxed it today and got it cleaning the main part of the house after just charging it to 51%. I am still having trouble believing how good it is, especially in cleaning up clumps of pet hair all over the place. We have multiple dogs and cats who shed constantly and copiously, and I have black floors to boot (pro tip: pets and black floors are a bad combination). In addition, the beasts keep tracking in mud/dirt from the backyard and leave muddy (when raining) and dusty (when dry) paw marks all over the place. So I set out to see how the S7 would deal with the worst of it. I decided to not manually vacuum first because I wanted to stress-test it with a week's worth of pet hair clumped all over the place along with a filthy floor. I installed the Roborock app on an Android tablet (with no Google account on it, got the app off apkpure, natch), created a Roborock account, and used the app to connect the robot to my Wifi and install a firmware update which was available. I then filled the water reservoir and snapped on the mop attachment with the mop cloth on it. Then as soon as the charge level hit 51% I pressed the "Clean" button in the app and waited to see how the robot would tackle the very unclean floor. The S7 was totally up to the challenge, and right out of the dock it left a strip of unbelievably clean floor. Now I wish I had taken photographs, because this thing just went gangbusters on all the clumps of hair and dust on the floor and I'm still pleasantly shocked by how good a job it did. The area mapping algorithm is pretty efficient and effective - it divided up non-rectilinear areas into blocks of rectangles, and after systematically cleaning the rectangular area it went to clean the irregularly shaped areas (of which my house has many; I think the architect hated 90-degree angles and liked conic sections). As the robot moves about doing its business, the app shows real-time progress of the robot's movement as well as new areas of the map appearing - if you've played an RPG computer game, the map update as the LIDAR refines the map and shows new areas is very like how games like Baldur's Gate, Diablo, etc uncover new areas of the map as you explore them. It did most of the main area in 34 minutes, using up 32% of charge. Just as it negotiated the tall bumpy threshold into one of the bedrooms, it decided it needed to return to the dock for charging. Now, that threshold between the bedroom and the main area is quite large, and I was expecting that I'd need to go help the robot back into the main area so it could go dock itself, but after a few seconds I heard it trundling back in and it headed straight to the dock and plugged itself in to charge. At this point I plucked it off the dock to see exactly how much trouble it had gotten itself into with all the pet hair it had sucked up so far. I expected that the roller would be wound solid with pet hair and that I'd need a session with scissors and patience. It was not needed - the roller was completely clean, and most of the pet hair it had sucked up was in the dust bin. One compressed clump of pet hair was up against a wall, but I think it got dislodged there as the robot cleaned the floor at the wall junction. The dustbin itself could be designed a bit better because it has a couple of baffles across the top of it (under a removable filter) which make it a little difficult to empty the dustbin of pet hair - I had to pick out clumps with my fingers and pitch them in a dustbin. No biggie, though. I then checked the state of the mop cloth to see whether the cleaned-up pet hair was felted to the cloth, and again I was impressed by how little pet hair was actually on the mop cloth; I expected lots but found almost none, which was further proof that the robot had vacuumed up whatever it encountered. The water reservoir was about half empty. Sound-wise, the robot is not that noisy when cleaning - to me it seems to be less noisy than a regular non-robotic vacuum cleaner. The robot is currently resting (charging) and I've refilled the water reservoir. Can't wait to see how the algorithm handles cleaning when it has to resume cleaning where it left off. One thing I have to mention: since Roborock is a Chinese company I had some privacy concerns regarding house maps etc (remember the Roomba scandal from a few years ago?) which remain to be assuaged, but the company's product page for the S7 MaxV Ultra (the S7's bigger better brother) states that they have privacy certifications from a well-known German arbiter whose name escapes me at the moment, so perhaps this is not going to be a problem after all. All in all, I am VERY impressed by this thing and will definitely be buying the AutoDock for it. Next year, I'll buy its bigger brother the S7 MaxV Ultra (with double the suction power, and a snazzy self-cleaning AutoDock) when I have some money to drop on it.

Updated review - after interacting with the company I am making this a 1 star review from 5 start. After only 10 months, the robot entirely failed. Completely non-working. I contacted the company for warranty replacement and immediately began having issues. The company dragged me first through a week-long, slow back and forth question process asking me questions like "are you sure you plugged it in?". After finally determining the product required replacement, they immediately got weird. First they said I would have to pay to ship the robot back to them (despite it clearly being a manufacturing defect that it had failed so quickly after purchase, especially considering the excellent care/condition I kept the robot in) . Then they said "it may or may not be covered under warranty". It was clear they didn't want to honor the warranty. Then they sent me messages quibbling about how old my machine was, basically saying it might be too old. This is despite the $650 machine only being 10 months old, which is not old at all. We all expect a $650 machine to last longer than 10 months. Finally, they say "they will check it out" but were still very evasive about the warranty and clearly not wanting to honor it. So I sent them my machine, which was clean, with fresh parts, and in great condition other than not turning on. Today, I got a shipment back from them. See attached picture. They sent me back somebody else's used machine as a replacement. The machine came in a sloppily packaged box that showed no care in packaging. The machine itself is covered in somebody else's dirt, completely filthy, covered in dents/scratches, and the parts are worn out and needing replacement. I have contacted the company and asked them to immediately resolve this disgrace. Providing me a machine in this poor of condition is likely a violation of warranty law, since they have provided me back something worse than I sent them. Shame on roborock. I will never purchase from this company again. This shows no professionalism or customer care of the company. Do not buy this company. Their customer service is awful and they will not honor the warranty. Previous review (before this vacuum broke after only 10 months and I had to interact with the company): I've had this machine for 6 months now with zero issues. I run it 1-2/x per day so at this point, it's had hundreds of run cycles. I'll tell you upfront - I have all hardwood floors with some small kitchen and bathroom rugs. So I don't know how this works on carpet. I also have no stairs, so I don't know about stairs. I have 2 dogs who shed and track dirt everywhere. I've owned robot vacuums for about 15 years now, ever since they started coming out. Over the years I've owned roombas, eufy, neato, and roborock. This is my favorite robot vacuum yet and I've been very pleased with it. As with all robot vacuums, you have to pick your floor up or it will get stuck on things. I purchased this on a Black Friday sale and got a great price - I recommend waiting for a good sale. Pros: -Has great, systematic navigation that makes cleaning time very fast. I have about 800 sq ft and it can vacuum in 30 minutes and mop in deep mode in 45 minutes. Also much better than previous robots I've owned. -Good obstacle detection for furniture, it is very good at not running into things. Much better than my previous robots. -Mop is a very nice feature. I like it a lot and my floors feel much cleaner with it. I use the Roborock mopping solution. I find it gives a better clean. You need very little per tank, so a bottle lasts forever. The mop is like a swiffer, so don't expect deep cleaning. I use the mop function every day so the dirt never builds up, and it works just fine. Mop deposits very little water, so dry time is fast. Huge plus since I have dogs, I don't have to worry about them running through water and making a mess. I can run this with my dogs present without issue. I would buy the extra mop pads online so you can always have clean ones. I swap the mop pad for a clean one every day. -Vacuum works pretty well. Picks up most things on my hardwood floors, but I can still feel a small amount left behind. If you turn the mop on with the vacuum, everything feels picked up to me (very clean floors!). -Better at not getting stuck on kitchen/bath rugs than my other robots, but can happen occasionally. Maybe 1 out of every 10 cleans I find it gets stuck on them. -Great battery life. One vacuum runs takes about 25% of the battery for my 800 sq. ft.. This is really nice, because I can run it multiple times per day (every time I leave the house) to always have clean floors. -App works just fine. I like it having it though because I can set it to vacuum before I leave and then turn the "deep mop mode" on while I'm running errands, so it's nicely mopped when I return. Cons: -I wish the height were less (lower profile). It is too tall to get under my dresser and coffee table, which my other robots were able to do with no problem. -Cannot detect cords or other very low profile obstacles. All robots have this problem. Pick up your floors before running. -App is very slow to load. -Vacuum leaves small, but negligible amount behind. I find this comparable to other robots, so for me it's not a big issue - just what I expect from a robot. Mop takes care of what is left, so it's no problem. -The washable filters aren't so great as in they're not really washable. They take days to dry once you wash them, so unless you are cycling between another dry filter, that's a big inconvenience. I've also had several filters mold after washing them, making them unusable again. For me, I've stopped washing them for these reasons and just treat them as disposable. -When you run the vacuum with the mop, a little water does get in the vacuum brush area. This causes some dirt to accumulate (muddy-esque) on some of the parts. I wipe it down when I replace the mop head to prevent accumulation, so it is something you have to take care of. Unknown: -I can't comment on customer service, because I've never had to use them. I guess that's good because nothing has broken! -I don't have stairs so I can't comment on that. In my experience, most robots need a block set up to prevent cliff drops even if they advertise at being able to avoid stairs, so I would assume this is the same. -I don't have thick carpeting. Most robot vacuums don't have enough suction for thick carpeting so a regular vacuum is needed, while using this for "surface" cleaning.

In a nutshell, you will LOVE this vacuum if you have smooth hard surface floors like luxury vinyl planks (LVP), hardwood, etc. Truly, it’s the best thing since the automatic washing machine! It also does well on tile floors for vacuuming, but for mopping, it’s basically is a Swiffer so your grout may not be as clean as you want. I don’t have carpet, but I have 2 small rugs. It recognizes when it switches to rugs/carpets but it takes a couple seconds for it to kick into “Max” suction, so my rugs were only partially cleaned. The details… FYI, you’ll need an outlet area with quite a bit of clearance around it for the charging base – 3 feet on either side and 5 feet in front of it (per the manual). Allow about 4 hours for it to fully charge for the first time. Installing the app on an iPhone and connecting the vacuum to your 2.5 gig Wi-Fi (after entering Wi-Fi password) you: 1) Click on the button at the bottom of the app to proceed. 2) Your Wi-Fi settings open, then you click on the Roborock. 3) Close “Settings” and click on the Roborock app. Now the Roborock S5 Max is setup. OK, I named my Roborock “Rosie” (after the Jetson’s robot maid), so “it” is changing to a “she”. 😊 Vacuuming: Just press the button on the Roborock and she says “Starting to clean” and takes off! The first time cleaning she’ll make a map of your place, which you can view in the app. She uses her external brush on the right side to sweep in dirt toward her and then vacuums it up! She really digs into areas while cleaning around obstacles. She swept in my small walk-in closet but didn’t disturb my clothes that were hanging to the floor. BIG BONUS: her low profile allows her to clean areas that I very rarely clean! She went under my beds, night stands and dressers! She even went BEHIND the couch! If she can get to it, she’ll clean it! But on the flip side, make sure you don’t have things like boxes, power cords, etc. which can get in the way of cleaning. The app shows the power settings for vacuuming: Balanced, Turbo and Max. It’s defaulted to “Balanced” mode which appears to be lower suction for hard floors and it increases power when it’s on a rug. On that note though, she did not do a good job cleaning small rugs. I have LVP throughout the condo and tile in the bathrooms. I like running her on Turbo mode which is slightly noisier and uses a bit more power. If you have tile floors with grout, it might be better to use a higher suction mode to clean the grout better. Repositioning: Originally, I plugged her into a spot that had the required clearance, but thought I’d try a different spot where the bed is only 4 feet in front of her, BUT she can go under the bed, so that gives her the clearance she needs. When I started her up in her new location, she moved forward, looked around and then said “Positioning”. Then she roamed around the room and briefly outside the bedroom and said “Positioning complete”. Now she knew where she was and started on her merry way vacuuming the condo! No go zone: I didn’t want her to chew up my tree skirt around the Christmas tree so I used the app to draw a “no go zone”. You can draw a box on the map or in my case, I drew some lines. Sure enough, she didn’t go past the lines I drew in and my Christmas tree skirt was spared! Bottom line: 17 stars out of 5! She does a GREAT job and I love that she vacuums UNDER things that I typically ignore. The mopping is also a great feature that helps your floors look fresh and clean. Although this doesn’t replace YOU vigorously mopping your floors, it definitely helps to keep lightly dirty floors cleaner. I can’t say how well she works on carpet, but if you have mostly a hard surface floor, she’s a HUGE help!

Absolutely love. I have had it for 3 months now. I have 5 cats and 1 dog, and it does an EXCELLENT job of getting upset all the hair and DIRT/DUST. I've tried other robot vacuums that don't get up dirt/dust very well, and it is huge for me that this does. The app set up and mapping was quick and easy. I also love that you can see on the app where it has cleaned, where it hasn't, and where it found a barrier. The tank it empties into holds quite a bit. Like I said, I have a total of 6 animals (the dog is german shepherd and sheds a lot), and I run it almost every other day. It is fairly large capacity. I bought additional bags thinking I'd have to change them out frequently, I didn't have to change out the bag until after about 1.5 months. Only complaint about the self emptying is that it doesn't automatically empty until it is done and goes back to the docking station. As in it doesn't sense that it is full and needs to go empty. So if you need it to empty throughout cleaning, you need to set a time in the app. For ex -It takes about an hour for it to clean my set area. I had to set mine to self emptying after 30 mins (so halfway through cleaning). Once it is fully done, it docks and self empties again. The tank it empties into you also have to check if it is full, as it doesn't tell you.

I love this vacuum. Replaced an iRobot. This one is efficient, quiet and it mapped fast and gave me a picture I could easily understand. The old one was so loud but this one can do the floor in the room I’m in and I don’t even have to turn up the tv. If I want to mop, it does a great job. My only issue with mopping is you need to get the pad wet manually. No biggie as you don’t want to mop every time. Run times are great. I’ve broke the house into different spaces and it easily gets 90 minutes of vacuuming done. It is way more efficient than the iRobot, doing a better job in far less time.

I never could get the app to sync with my roborock, but I still use it regularly. I didn’t really want yet another app to manage, so I don’t mind turning it on and letting it go. I named it robopuppy, because it can be a little bit of unhinged chaos if you don’t prepare (read: pick up your socks!) it does get stuck under my couch frequently (the front part) but that is due to my bumpy area rug so it kind of high centers in a couple of spots. I like that it vacuums under my couches without me moving them, so it getting stuck is something I am willing to deal with. I like that it has no problem navigating my bumpy area rug but it will get caught on my tasseled rug in my kitchen, so I do pick that up before I let robopuppy loose. It picks up a lot for being such a basic little machine. I deducted another star because when I finally decided to try the mop feature out, it quit working after just a few uses and there is water in the tank always, reminding me of what might have been. I can’t even see where the water comes out, so I am a little puzzled how it even worked in the first place. It definitely didn’t replace real mopping, but it was a nice little refresher. All that being said, it has taken so much off my plate in terms of cleaning. I can have the whole house 2500 sq ft vacuumed twice a week while I’m working so that I have time for everything else. I have mostly tile downstairs, it’s dark colored and I have a dog and live in a very dusty area. Pick up your cords, socks, and anything with tassels before use and it’s a great little cleaning tool! Also it leaves nice vacuum lines in carpeted rooms, which I love!

I owned a Shark Ion for about a year and a half. It worked at first, but I had two warranty replacements die on me in short succession. I also had issues with the noise level of the Ion; it was very loud while running, to the point that I hated being within earshot of it during a cleaning session. It was annoying to have to empty the dust cup manually every day, as there was no self-emptying feature. And, it got stuck. Everywhere. All the time. Under furniture, on top of thresholds, on top of dog toys. I decided I was done with Shark, and spent a LOT of time researching robot vacuums for a replacement. I landed on Roborock, and invested a lot of time in reviewing all of their models to see which would work best for me. I needed something that could keep up with a cat and a dog, something I could run daily, and something that would be quiet. Self-emptying was a bonus. After watching a million Youtube videos and reading dozens of reviews, I landed on the Roborock Q10 S5+. I've had this unit for around 5 days now, and I love it. It is extremely quiet while operating, even on the "Turbo" mode. It's like light background noise to me. The vacuum was able to map out my 800 sq foot apartment in about a half hour, and it was very easy to go into the app to divide and name each of my rooms, and delete areas I didn't want the vacuum to consider. This robot was so thorough, it tried to map out my balcony that it could detect through my glass door, even though it didn't have access to it! It maps out the cleaning path for each run, so you're able to see exactly what it does. This vacuum does the perimeter of each room, and then does a back-and-forth sweep across. I've found that it's able to get more dirt and hair the first run, but you'd need to run it a second time for more thorough cleaning or bigger messes. A few downsides: - I've noticed shorter cleaning cycle times. Generally the robot runs for around one hour, which is much shorter than the Shark Ion, which could run for 1 1/2-2 hours. When I run it on the Turbo setting, I get around 40 minutes of cleaning time. - It does get extremely loud when emptying it's dust cup. It sounds as loud as a normal vacuum, so it's manageable to deal with for 10-15 seconds. - The self-emptying is a major plus and one of the main reasons why I went with this vacuum. However, the app will not tell you if the dust bag is full. I think this is a major flaw, as you can't tell from looking at the bag whether or not it is full. I don't want to guess, and I definitely don't want to be wasteful with dust bags. I'll update this review once I've had it a bit longer, but I'm very satisfied with the Q10 S5+ so far!