Hilo 24/7 Blood Pressure Monitor Bracelet | Clinically Validated IP68 Waterproof Medical Device, 25 Personalised App Insights & Doctor‑Ready Reports, 15-Day Battery, Incl. free 12-Month Membership

I've been using the product for around 6 weeks so far and wanted to give it a few days before sharing some balanced feedback given the high price point of the product. As a note to the manufacturer, the product is nicely packaged, however the instruction booklet provided has text that is far too small and very difficult to read as a first time user looking to go through the setup process. An online PDF file was much easier to follow. The product itself is also nicely designed, but the bracelet strap length is a bit too short (for me) and it comes with an older USB-A to micro USB type B charging cable (rather than the newer USB-C technology). A big pain point with my initial setup experience was the registration process. The app itself works fine, directing you to create an account, but after attempting to register my details, the app refused to let me login, stating that the login credentials are invalid. I went around the block several times over trying to login to my new account on day 1, thinking I was going crazy. After multiple failed attempts, I decided to give up, then to realise that Hilo need 24 hours to register your new account in their system. Unfortunately, Hilo don't do a great job of communicating any of this to customers. I came back to it the next day and things progressed to the next stage: CALIBRATION Calibration itself was relatively smooth, but could be better. The first step of the phone recognising the band worked fine, but the process looked like it may breakdown at the second 'cuff' step. The first two attempts of calibrating the band and cuff did not work, but I then thought the cuff may need to inflate and deflate a few times to best figure out how to do it most effectively (i.e. averaging some readings out). The third attempt was successful so don't be alarmed if it doesn't work straight away as one might expect. Following on from the initial stumbling blocks, I have had one or two issues with skin irritation, but that's probably the result of my skin being sensitive. I find that I sometimes need to take a break without the band to help reset things around my wrist (usually overnight). The strap can cause my skin to 'break' and I have experienced mild 'redness' under the sensor. I think this could be addressed with flexibility for a longer strap and potentially a different type of plastic/rubber compound though. The band itself takes multiple BP readings per day (I have around 2100 readings to date) and you are able to access the % of time your readings are in the 'target range'. You can assess readings on a daily, weekly or monthly basis via the app during your initial 30-day free trial. Outside of blood pressure (BP) readings, I can also see Heart Rate metrics and you have the ability to set daily sync reminders, manually log your sleep patterns and medication and to join the Hilo community if desired. Overall, they say high BP is the silent killer and I think the device promotes awareness of underlying health issues pretty well (although I don't really have anything else for comparison). Assuming the data is as accurate as it claims on the manufacturer website, it could end up being worth its weight in gold if it leads to action that helps saves lives. I am still figuring things out and have used this product and related readings for a consultation with my doctor recently. I have had consistent high blood pressure for a number of years and trend analysis has now helped me get the support I think I need to be approved for a trial of BP medication. On the rare occasions that surgery reception staff have allowed me to visit my GP in the past, I've been told my 24-hr BP readings are not considered high enough to justify medication, but this device is telling me otherwise, as I'm averaging 150/89 since using it. The data gives me greater ammunition for a more productive conversation with my doctor to limit the risk of any further issues developing. All things considered, I feel it's a 5 star product with helpful data insights, albeit with a bit of a clunky setup experience.

I purchased this as an upgrade from twice-daily readings using an Omron X7 Smart device, which appeared to be producing accurate readings. The reading from the Hilo cuff on the first calibration was 40% higher than from Omron taken at the same time. The subsequent wristband readings were consistent with this high initialisation, with little variance, despite other checks showing much lower figures. Since then, over a week, I have performed many recalibrations and, in most cases, the Hilo cuff is consistent with Omron, although invariably 15% higher. However, the wrist measurements have remained sky-high, night and day, and I have absolutely no confidence in them. This is a pity because the concept is excellent. I realise that the wrist measurements are an extrapolation of the cuff calibrations, but this inconsistency is worrying. As a one-off example, the Omron X7 Smart readings averaged 111/71. The Hilo cuff returned 119/69. I recalibrated the band at 119/69, but subsequent readings still averaged 150/80. Recalibrations had no effect on the figures. In desperation, I “forgot” the device on my iPhone Bluetooth but then found that there is no pairing button on the band or charger, which means I can no longer paid the band. This was the point of no return for me. I have tried to speak to someone to discuss this, but there appears to be no human support. All I see is a list of typical questions that are not helpful in this case. I have now returned this device as not fit for purpose. Apart from the operational problems, the wristband is showing consistently very high readings which are at odds with the cuff and third-party monitors. This could seriously worry someone who is not familiar with blood pressure monitors. Shown to a doctor, these figures could result in dangerous over medication. Incidentally, the Hilo was recommended by my cardiologist on a recent consultation and I have shared my findings with her.

This Hilo service is excellent so far. It has prompted me to visit my GP to get my medication adjusted. Clearly Shows trends so you can just your activities.

The HiLo bracelet is a solid product, but it does require some initial setup to get the best results. It comes with a cuff that you must use to validate and adjust the bracelet's readings. Once I went through that pairing process, the accuracy improved significantly compared to when I first started using it. That said, compared to my doctor’s office, the bracelet still reads moderately higher. It measures about every 30 minutes and averages those into 2-hour blocks, which is great for seeing trends. The battery life is excellent—it can easily last a week, though the USB charging dock is fast enough that I usually just top it up every few days.

Did not work

Not worth the price. Results are inaccurate, connection is flimsy and band is very uncomfortable. Buy a good quality stand along blood pressure monitor and take regular measurement.

Emballage bien scellée, Facile d’utilisation mais faut bien calibrer. J’ai du m’y prendre à 3 reprises. Le fait d’avoir un appareil conventionnel avec brassard pour comparer est presque obligatoire si on veut partir du bon pied.