Ninja CREAMi Scoop and Swirl Soft Serve and Ice Cream Maker with 2x Tubs, 13 Functions, Makes Ice Cream, Soft Serve, Gelato, Sorbet, Milkshakes and More, Mix-In Option, Platinum Silver, NC701UK

You need a 240v to 120v converter if you are in the Middle East

Dear Ninja Customer Care Team, I am writing to file a formal complaint regarding the Ninja NC710 ice cream maker I purchased via Amazon Dubai. I received a 120V device, which is completely incompatible with Dubai’s 220–240V electricity. When I plugged in the device, it exploded immediately, releasing a burning smell. This incident caused me extreme stress, especially as I have a pre-existing heart condition. I am currently taking medication (Poxicad 20, Axabin 20, and Fluoxetine 20), and this dangerous product has severely affected my health and well-being. This is completely unacceptable. I demand that Ninja immediately arrange for the collection of this unsafe device, investigate why it was sent to Dubai, and provide a full explanation and resolution. I reserve the right to take further legal action if this situation is not resolved promptly, as the company’s negligence has put my life and health at serious risk. I expect urgent response. Sincerely, Karman

Do not buy it. It exploded the capacitor and now I have an ice cream maker that does not work and just for the heads up it’s brand new I just got it

As soon as i plugged it in and turned on the machine, it exploded and started smoking, i love the idea i love the brand but maybe a deficiency in the product? I asked for a return but lost the box myself so i cant blame them if they don't accept my return.

Doesn’t work and doesn’t turn on :( have asked seller for refund or replacement

It took a very long time to arrive just to work for like 10 min . Switched off never turned back on again I love the idea but the product doesn’t meet the expectation which is a shame !

الجهاز لا يعمل والجهد الكهربائي مختلف عن الموجود في اسواق دول الخليج ، من اول استخدام يضرب التماس كهربائي وتنتهي القصة

Dont order if you are in the UAE.. wrong voltage.

We previously had the Ninja Creami, but this machine takes things to the next level — who doesn’t love swirl soft serve ice cream? It is a bit loud during operation, so headphones might come in handy, but the results are absolutely worth it. The texture is smooth, creamy, and truly restaurant-quality. I love the versatility of this machine — it’s perfect for making soft serve, milkshakes, gelato, or sorbet. It’s also a fun and delicious way to add variety to protein shakes or healthier frozen treats. Overall, a great investment for anyone who enjoys customizing their desserts at home. Highly recommend!

Increible ,me ha encantado haciendo helados con ingredientes sanos , sin azúcar , leche vegetal

اشتريت السلعة وكانت خط 120فولت وخط السعودية220فولتً ولكن من حماسي لتجربة الجهاز استخدمت محول الفولت من 220 الى 127 صناعة اسبانيه من ساكو ولان جهاز الايسكريم 800 واط اخذت المحول 1500 لتقليل الجهد واضمن عدم وجود اعطال وفعلاً استمتعت بالتجربه ولما اخبرت البائع بالمشكله طلب مني اختار هل اعيد له المنتج واخذ اموال ام يعيد لي 50 دولار سعر المحول وارسل لي متاجر يبيعون المحولات ولكن انا سبقته وشريت اشتريت المحول بقيمة 110 دولار ويعتبر اقل الخسائر والمنتج يستحق التضحية وكتبت هذا التعليق للي متخوف من الجهاز اشتره وانت مغمض العينين لان المنتج رائع والبائع متفاعل مع العميل وسرعة بوصول المنتج ولكن هناك عيب بشركة الشحن ان الكرتون المفروض يغلف بكرتون وليس بورق بلاستك لضمان سلامة المنتج وبس ..

The only drawback to this is the noise it makes, but after you taste the soft cone you forget all about it. I love it.

Funktioniert teilweise nicht so gut. Extrem laut