Aquasure Harmony Series 72,000 Grains Whole House Water Softener w/High Efficiency Digital Metered Control Head (72,000 Grains)

I think the Softener is pretty good quality, it took another $100 of plumbing parts to install. I removed the Culligan Water Softener that was at least 20 years old and installed this one. Water seems a lot softer and the installation process took about 4 hours to complete because of the plumbing reconfiguration. (And i had to keep running into town for more piping, Shark Bites etc.)

I have two of these and both operate like a dream. Much prefer these over the old Whirlpool style which always seemed finicky to me. Install was fairly easy, I had much prep work to do replacing an ancient Fleck water softener. Did have one problem. The first set of keepers on the head leaked terribly. I had to take that part off, make sure the keepers were on correctly and make sure they were very tight. Double check yours before startup with a 1/4" nut driver. Everything else worked as expected. After the first regen, I can already start to feel a difference in water softness and soap lathering.

I recently purchased and installed the Aquasure Harmony Series 48,000 Grain whole Home Water softener with their pre-filter and as of day 1 I am very happy with the purchase. I will be sure to update this review if anything changes. Overall, This is a great deal and the DIY aspect of it is very manageable. I've been advertised whole-home water filtration and water softening as well as having used it at my parents and siblings homes. I couldn't stomach the quotes I received from professional installers and had been warned by my parents to be careful about parts as their system is proprietary and they have to call out a company rep to install the replacement filters. Aquasure seemed to check my boxes and had enough good reviews that I was willing to take the risk at this price point. Installation: Overall, I'd say it was a 2.5 out of 5 on difficulty and that is mostly due to this being the first time I've ever worked on plumbing. This difficulty rating would be greatly reduced (or increased) depending on how your home is setup and how your existing water pipes are laid out. This system is quite large and my water came in next to some concrete steps in my garage - as such I had to install it on the lower level and still plumb it up to the top of the steps where my water heater and rest of the home is plumbed. I opted to use Sharkbite fittings, 3x 1" FIP water heater hoses, and some copper pipe from my local hardware store & fittings purchased on amazon. Assembly of the Water softener system was not difficult at all and was very straight forward, the difficult part was tying it into my water pipes and specifically my biggest challenge was creating a proper drain for the regen cycle of the softener. The regen takes about an hour and 15 minutes and put out a LOT of water during the initial flush so be ready for that. Again, the assembly of the softener itself was very straightforward and easy but hooking it up to my plumbing was a bit challenging due to tight quarters, un-even surfaces, and it being my first time working with plumbing or sharkbite fittings. I'd estimate I spent close to $120 in additional supplies and tools to finish this install. Performance: So far so good, It has only been a day but my laundry came out softer, my water tastes better, and my shampoo in the shower and shaving cream both lather much better. My house is older and had a lot of scale and buildup on fixtures and appliances and I am glad to be preventing more of that from appearing in the future. After I get my first few salt refills I'll be sure to comment on about how long the 80lbs of salt lasts me but it is thankfully very cheap and easy to replenish. Final thoughts: I'm already happy with this purchase and will be recommending it to others. I hope it lasts a long time to come. The product seems well built, the documentation and accompanying installation video were very good and didn't leave me guessing or lost. Everything seems well thought out and appropriately built. I kind of wish the softener outlets came out at 90 degree angles so I could push it closer to a wall but I am making due with flexible hoses. If you can take your time, plot things out, and aren't scared of buying a pipe cutting tool - this is very doable as a DIY'er with sharkbite fittings and 1" hoses. The effect of it on my water was immediate and noticeable, I think the benefits far out weigh my afternoon of putting this together and will pay dividends on my quality of life for years to come.

First off, after the initial flush and regen, this 48K Grain whole home softener does it's job VERY WELL. Assembly was not bad considering, directions are laid out and with font that I could actually read. I would purchase this unit again, of course depending on the longevity I can get out of it... which would be destemmed hopefully way down the road. I would like to point out, everything in the 2 boxes completes your unit (even silicone grease) except a 1/2" ID poly tube; used for overflow protection in the brine tank. This is noted as optional in the directions, I believe I will purchase this tubing and install it as if the float inside the tube fails, I could have a salt slurry mess all over my laundry room floor. My two quirks or negatives are: 1. Programming is several pages long (in the instructions), it's laid out (with images) but I don't think it needs to be this complicated. Related to this problem is the display panel. It's 30 year old LCD technology, having blocked out letters or hard to intemperate lower case letters. The upper case are fine, still an old display that could meet an updated one and the Mfgrs cost would not be that significate. SEE MY IMAGE of the head, I made a "Cheat Sheet" to help me (years down the road?) when I may need to re-program, or, having to quickly click maybe the "Cancel Regen". I will try to keep the instruction manual in a poly bag taped to the wall by the tank. 2. While unit is regenerating, IT IS LOUD!. Sounds like Niagara Falls lol. I know from experience, some of this noise comes from the turbine device that counts the Gallons (or Liters) being used. I have an LED faucet that is noisy because of this, but not nearly to the extent of this unit, If your softener will go in the basement, then you may be fine. Unfortunately, out Laundry room is close to our master bedroom and the timed 2am (or I went with 4am) regen is an awakener.

I bought this water softener to replace a deceased "schmulligan" softener. It was way less expensive than going with the big name guys. So easy to install. It really is a "plug in and play" type of unit, if you've already had one installed. The instructions are clearly written, short, and super easy to follow. I followed the directions step by step and within 24 hours, my water went from 450 ppm to less than 25 ppm. I did have a little help. My husband brought the resin tank downstairs using a dolly. It is quite awkward to carry and quite heavy too. Once it was in place and ready to rock and roll, I calculated how many gallons of water we used (average American used approximately 75 gallons a day) multiplied by how many people are in the household and used that as a baseline. AquasureUSA.com has a calculation section on their website and I just used what was recommend. Set the control valve with the proper time, how much soft water we needed and just walked away. I did purchase two 1" FIP to FIP stainless steel flex hoses and two brass male connectors to attach my whole house filter just before the softener to filter out a whole bunch of gunk prior to the intake valve. It was basically just wrapping plumbers tape around the fittings, attach said fittings to the water intake and outlet, attach the brine tank hose and discharge hose, plug in the control valve and run it. I am not a plumber. I am a 63-year-old disabled woman who is not afraid to try, so you CAN do it too. Just read the instructions completely through, get a Philips screwdriver/socket wrench (my personal choice), a Plumbers wrench, an adjustable wrench and your patience. Wrap about 7 spins of the plumbers tape (in the correct direction - clockwise) attach female hose to the male fitting, tighten connectors firmly and turn your water back on. Super easy. Time consuming, but not hard. If you can turn a wrench, you can do this. CAUTION: The valve control head, (the thing on top of the tank) is made of plastic. Be careful about cross threadding and over tightening. You certainly don't want to do that. Make sure you lube the O-rings, which will be included with this purchase. One final note: Thank you Aquasure for the whole house filter. It was truly a pleasant surprise. That too was a simple install. My water is clean, clear and soft! Very, very happy with this purchase. I would highly recommend this unit! Thanks again Aquasure!!

This was super easy to install. I did already have a softener so it made it easier to replace with this one. This thing is way more efficient than my old one & uses way less salt. It seems to be good quality, water flow & pressure are great. It’s much easier to dial in how soft you want the water. I hope this last a while I’ve used other brands that lasted about 5 years each but this is the best one I’ve had so far, I would buy it again.

Problems, problems, problems. We installed this during a house expansion/remodel last year to replace an older GE model that worked fine, but was getting old. Aquasure was easy to install and the instructions are fairly clear, though the control screen display and prompts are very clunky and not intuitive - you definitely have to keep the paper manual on hand to understand how to set it up and change settings. One side note: some reviews mentioned the clock resets during a power outage - I never had that issue - it always kept time regardless of the power going out (though we never had a long, multi-day power outage, just short ones). Once we got it up and running, it worked great for about 6 months. Then we noticed that hard water would show up at the tap when there was still a few hundred gallons left on the countdown meter (the meter that starts a recharge cycle). Over time, I lowered the recharge gallon amount, but each time, hard water would show up with a few hundred gallons left. I started by setting it at 3,150 gallons (based on the calculation in the manual - using a scientific water quality sample as my data input) - which worked for 6 months. Once the hard water problem showed up, and I started reducing the meter point by a few hundred gallons at time (3150, 2700, 2250, 2000...etc.) I ended up at 1,000 gallons and then started getting hard water with 200 gallons left to go (hard after 800 gallons went through the meter). I spent hours on the phone with customer support over days and weeks. They eventually shipped me a new resin tank. I installed that, cautiously set the meter to 2,500 gallons (manual still said 3,150 would be the right amount, but I was gunshy and wanted it to work this time so I set it more conservatively). After a few cycles of working fine, sure enough, on this last cycle, I got hard water with 400 gallons left to go - had to go back to manually cycling after I catch hard water at the tap. Now I'm back to watching the meter every few days, using test strips at the tap, trying to catch the hard water before it ruins my expensive water heater and faucets. This thing is taking up mental space in my head which is not what I want from an appliance that should be reliable. Their customer support was courteous and responsive. However, they were not able to answer some of my technical questions. Like why does the meter setpoint calculation have an additional factor based on # of people in the household, instead of a simple and pure # of gallons throughput? The rep also told me at one point that the system has to cycle once per week (then why have a gallon throughput calculation? And if there is a time component, what is that based on? Do beads degrade over time regardless of usage throughput?). My old GE system cycled once every few months and I never had any problems with nor any hard water. With this system in its degraded state, I am cycling once per week - which is eating a lot of salt (more $$$). While I appreciate that customer support spent time troubleshooting with me and even shipped a replacement tank for free, this system is inferior and I have had too many problems with it. I will be replacing it shortly, tired of spending time trying to monitor and manage the hard water issues.

This is an excellent product from a highly-respected manufacturer. The instructions were clear and easy to follow. In the end, I'm quite happy with the product. However, I did run into several leaking problems prior to successful installation. The way the product is constructed, the Water Measuring Unit, Bypass Valve, and pipe connection parts are all held to the Control Head by Diabolical Clips and made water-tight by O-rings. Very simple and intuitive to install. My first leak was caused by a small crack in the Water Measuring Unit. AquaSure quickly sent a replacement WMU. But whatever I did, the replacement leaked as though its O-rings were misplaced. -- even though I repeatedly verified they were correctly-placed and un-damaged. Eventually I gave up and asked Aquasure for a complete replacement Control Head with all its accessories. They quickly shipped the replacements, and I put it together with no leaks at all. The system is now working perfectly. I have the highest regard for Customer Service in seeing me through the several leaking problems. Mondays are busy days for Customer Service. One thing you should know is upon request, AquaSure can supply 3/4" pipe fittings instead of the standard 1" ones. If you are using 3/4" pipe, this change will avoid the complexity and expense of additional pipe size adapters.