dreame H14 Cordless Vacuum Mop, 180° Lie-Flat Wet Dry Vacuum cleaner, 140°F Brush Washing, Fast Hot Air Drying in 5Mins, Smart Hard Floor Cleaner Machine with Powerful Suction, Great for Sticky Messes

I’ve had this for about 3 months, I have multiple little kids under the age of 8 and a golden retriever, and our backyard is dirt. We just install new tile but it is dark and shows EVERYTHING, and finding the time to keep it clean was beginning to feel like a never ending chore/nightmare. This thing is worth it and it works! I do have some tips for those who said it leaves streaking, so check that out below. I would have maybe given it 4.5 stars because I feel the cleaning solution could be a little stronger, but it is still so effective I don’t think it’s worth subtracting stars from the review. And my tips help that out a lot: 1. Use more soap (I found using 2-3 times the recommended amount works for us and leaves less streaking and residue. They don’t recommend using much so it doesn’t affect how quickly the bottle goes. And fortunately the refill bottle is 5x bigger than the small one that comes with the vacuum so it’s still price effective). 2. Replace the roller. Because we have such heavy duty cleaning that needs to be done, i plan to replace the roller at least every other month, although maybe I should replace it once a month I am just being cheap. Ordering replacement rollers is easy though! 3. Go over the same spot more than once. It’s like a regular mop, you can’t pass over things once and expect it to get perfectly clean. But 2-3 passes is usually sufficient. 4. Put it on the charging dock for self cleaning between rooms. Again, like a regular mop that needs rinsing every few feet, except this doesn’t need as much as that. But between cleaning rooms I’ll have it self clean, if the floors are especially dirty. And that seems to make a huge difference. 5. Occasionally when I want a deep clean, I “pre spray” the tile with Odoban tile cleaner (the blue packaged one) in an industrial spray bottle and then go over that with the Dreame. I know it says to never use another type of cleaner so this is my compromise if I want a super deep clean after I haven’t cleaned in several days. It seems to be fine, I have only done that twice though. And I have to empty the dirty water more often during the cleaning but otherwise doesn’t seem to affect the machine if I do it that way. Some other notes: battery is great. We have a 2050sqft home and even on days when I am mop vaccing everything it’s only ever gotten down to 40% so the battery lasts a great long time! If you forget to empty the dirty water tank it will start to smell. But it’s easy to empty and clean. I usually have it run the self clean cycle twice once I am completely done (again because we have so much dirt it needs to clean). It will still occasionally leave a streak, even after I have done all of this. But I think I only notice it because our tile is so dark. If it wasn’t for that I would not see it, and it leaves no residue, floors so clean and nice afterwards. Because I can use it every day, I don’t mind an occasional streak for having otherwise spotless floors! It’s worth the money in my opinion, I’m curious to see how long the life of the machine actually is with all the hard work it has to do at our house. But if it only lasted a year I would still consider it worth it for our personal sanity and home hygiene!

Dangerous Defect & Nightmare Why I Dumped Roborock for the Dreame Rating: ⭐ (1/5) for Roborock | ⭐⭐⭐⭐⭐ (5/5) for Dreame I have over $2,000 invested in Roborock products, so I am not a casual user. I wanted to love the Roborock Flexi Pro, but after two failed units and an absolutely appalling customer service experience, I have officially switched brands to the Dreame (specifically the H-Series)—and I couldn’t be happier. Here is why you should avoid the Roborock Flexi Pro and go with the Dreame instead. The Roborock Nightmare (The "Bad" One) This product is currently "Unavailable" on Amazon, and frankly, it should stay that way. • Dangerous Manufacturer Defect: I went through two units. The first broke within 30 days. The second one, however, suffered a catastrophic failure after the 30-day window. The drive wheel engaged on its own and began spinning rapidly and uncontrollably. It literally ripped itself apart, splattering water everywhere, and would not turn off. It was a genuine safety hazard. • Non-Existent Customer Support: For a "premium" tech company, their support is stuck in the dark ages. • Email Only: You cannot call them. You are forced to email and wait 3–5 days for a single reply. • Lost Returns: When I finally got them to agree to a return for the dangerous unit, they sent a shipping label that had no scanning receipt. The package was "lost" in the mail (no scan updates), and Roborock’s response was essentially, "Oh well, we don't see a scan." • The Result: I was left with a broken, dangerous machine and zero accountability from the company. The Solution: The Dreame (The "Happy" One) After that ordeal, I cut my losses and switched to the Dreame. It is everything the Roborock tried to be but failed. • Superior Build Quality: Immediately out of the box, the Dreame feels more substantial. It offers the same 180° lie-flat technology to get under furniture, but without the mechanical failures. • Better Cleaning Technology: The hot water cleaning on the Dreame actually scrubs floors effectively, and the self-cleaning base station (which uses hot water and hot air drying) prevents the mildew smells I struggled with on other devices. • Reliability: It just works. The wheels don't spin out of control, the interface is snappy, and the cleaning performance is consistent. A Note to Dreame (and Roborock): To Dreame: I am so impressed with this unit that I am looking to fully convert my smart home ecosystem. I currently still have two other Roborock units in my home that I am eager to replace. If you are willing to help me replace those remaining Roborock models, I would be more than happy to do a full unboxing and detailed comparison review to show exactly why your products are the superior choice. Money should go to companies that not only stand behind their products but their customers also. Roborock has proven they do neither. Dreame has won my business.

Excellent purchase! The Dreame H14 Pro cleans amazingly well, vacuums and mops perfectly. The self-cleaning with hot water and self-dry features are fantastic, preventing odors and effort. Keeps my house spotless and its elegant design looks great. 100% recommended!

Amé esta aspiradora. Trapea y aspira al mismo tiempo, tiene para cortar pelos y así no se atoren, requiere mínimo de agua y limpiador (chequen bien las instrucciones), se limpia sola, es muy fácil de usar, quita hasta manchas difíciles (pasándola más veces sobre las manchas), se inclina a 180° para limpiar bajo los muebles y la batería dura lo suficiente para limpiar toda la casa (2 hr aprox). Me ahorra mucho tiempo para limpiar mis pisos, es una maravilla! Les recomiendo buscar videos de usuarios para que conozcan su uso y comparen con otras marcas y versiones :)

Muy práctica y fácil de operar.

Este producto supero todas mis expectativas como la siguiente generación en equipo de limpieza para la casa! Vivo en una zona desértica, donde hay que lidiar con polvo constantemente, ademas tengo un par de perros que viven dentro de la casa. Con esta aspiradora/trapeadora no necesito mas para mantener los pisos limpios, sin polvo, pelusa, pelo de las mascotas o cualquier otra suciedad, ademas usando el liquido limpiador también deja un aroma suave pero agradable. La batería dura lo suficiente para limpiar un piso completo de la casa, aprox 30 minutos y resta suficiente para la autolimpieza. La función de limpieza automática se adapta a las condiciones de suciedad en tiempo real. En cuanto a la limpieza del equipo solo hay que vaciar el deposito de gua sucia en el sanitario, enjuagar y listo! Del resto se encarga el proceso de auto-limpieza y secado, es increíble como el equipo queda como nuevo sin importar que tan sucio haya estado el piso que acabas de limpiar, así que olvídate de llenarte de polvo o tener que lidiar con la suciedad que acabas de aspirar. No es un equipo barato, pero usándolo de forma regular, rápidamente justifica la inversión.

En un principio resultó muy buena, a 1 año de uso ( se usaba 1 vez a la semana) dejó de funcionar pidiendo se vaciara el tanque de agua sucia aún cuando está vacío y limpio. Contacte al fabricante por correo y me piden lleve el equipo a arreglar al único centro de servicio que tienen y el cual no es accesible para los que vivimos en CDMX ya que está en Cuautitlán Izcalli (Estado de México) Nos duró exactamente un año el equipo y ya es dinero tirado a la basura.

Excelente producto, cumple todo