HOMCOM Swivel Recliner with Ottoman, PU Leather Reclining Chair with Ottoman, Upholstered Recliner and Footrest with Wrapped Base for Living Room, Bedroom and Home Office, Black

When buying online one is always a little worried about the quality of the product and the customer service one will be receiving. Buying this chair exceeded our expectations in both categories. The chair is very comfortable and well built and sitting in it is a very calming and relaxing experience and that is exactly what this kind of chair should be designed for. The customer service we received was outstanding and the company stands fully behind its products and its promise of a quality, service and customer satisfaction – what more can one ask for. Thanks for a great product and equally great customer service!

Purchased this as two items to replace an old sofa. The price was great, the seller communication is excellent. However, the assembly instructions could leave you a little confused. My advice, after following the instructions on the first one, is to change the steps a little as follows: 1. turn the seat upside down, like a mountain. This way you see the two areas where you need to insert the screw coupling. It would make it easier and faster if you do this step first. 2. the two arms have "right" and "left" designations. These correspond to how you sit in the chair. 3. flip the chair to the "left" or "right" side to attach the corresponding arm. You may need to pull a little on the seat end to make the arm fit into the groove properly. Flip the chair to the other side and repeat. 4. add the seat stem assembly. 5. attach the stem assembly to the ottoman. 6. enjoy your new chair combo. Please be warned as the chair will cause excessive napping :)

I received this chair today and was sooooo very disappointed. The frame was bent parts were missing and a small tear on top of it. The faux leather was cheap and loose. I have ordered faux leather before and was very pleased. I ordered to replace my chair I have had for 5 years wore it out. Did not order it from this company. I see other reviews of good reports not so with this chair. Will not order from this company again. 😒 I really don't believe I rates as a one star

Very easy to assemble looks great the foot rest is nice they should have asked from Lock screws in it but it still works well

Very comfy chair. When you get it and read the instructions it LOOKS like it should be easy to assemble. But step 3 was impossible for me. The chair comes with the top and bottom together, and what you have to do is recline the top and bottom to get the 1/4 inch hole in the bottom piece in between the middle of 2 little brackets in the top, and put this very tiny little connector though these hopefully lined up brackets. My bottom brackets were about a half inch off from being aligned between my top brackets, and at first try the two parts were about 4 inches apart. Emailed customer service and their answer was “Try to get the two parts closer together by reclining the back.” We tried, but the cushions which are already on both the top and bottom made it impossible for us to get closer than 2 inches, and the brackets were still out of alignment. That is when we called in reinforcements, and with one person on each side, and one person to put the little connectors in, we were able to bend the frame enough to get the brackets in alignment, line up the holes and put the connectors in. That said, the rest of the assembly was quite easy. The chair is quite comfy, and the manual control to recline works well, and the chair does return to the upright position every time you get out. It is wide enough for us, but doesn’t take up much space. I can’t speak to the durability because I have only had it put together for a couple of weeks. It is my preferred tv watching chair now!