Your product broke the first day I used it, I completely smashed my finger and injured myself, how long before someone reaches out?

Please let us know how we can get ahold of you to make this right.

My husband put part of my juicer in the dish washer. Is there any way to get the shine back?

Never put aluminum in a dishwasher, the detergent reacts with it. Probably the only way to get shine back is really fine sandpaper or maybe one of those green fiber scrubbing pads, maybe a SOS pad, you basically need to polish off the tarnished layer.

Do you have any expected solution for the metal flakes on juice issue?

Hi there! We had one shipment two years ago that didn't have some of the (food safe) polishing compound washed off all the way, which resulted in what looked like metal flakes in the juice. I can assure you it was NOT metal flakes, and we have completely resolved the cleaning issue with more rigorous QA checks before shipping. You can see that we haven't had a complaint about that in years, and don't plan to ever again!

Is this the juicer by jules vertrees and jacque lewis?

Jules and Jacquie are the founders of Verve Culture, and they work with Mexican aluminum artisans to make this juicer!

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Senegalstore

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Is the item dishwasher safe?	No
Product Care Instructions	Hand Wash Only
Material	Aluminum
Capacity	0.6 Liters
Item Dimensions D x W x H	9"D x 6"W x 18"H
Finish Type	Polished
Color	Red
Controller Type	Manual
Wattage	150 watts
Special Features	Manual

Artisan Crafted Cast Aluminum Professional Grade Manual Hand Press Juicer For Fresh Squeezed Orange, Lemon, Lime, Grapefruit and Citrus Fresh Morning Drinks, or Cooking by Verve CULTURE,Red

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