fan seems to be disconnected. should this be one solid piece or is it broken?

Thank you for telling us about this! If the fan is disconnected, then you have received a broken unit. We recently had a small manufacturing error and defective units were accidentally sent to Amazon. Please contact us on Amazon and we will send you a new trap right away! We apologise for the inconvenience this has caused and I hope to make it up to you! :) Sincerely, Helena KATCHY Support Manager

Where do I find replacement glue pads?

I used one of the replacement glue pads as a template on basic yellow sticky traps. Two discs can be cut from one sheet, and has the advantage of being double sided. Seemed to work just as well. MUCH less expensive and more readily available than the Katchy glue boards. Please understand that my problem was with fungus gnats. If you problem is with some other type of insect, your milage may vary.

Hi, this product came with glue boards? or I need to buy it separately

Thank you for the question! :) All the KATCHY insect traps come with 4 glue boards already included in the package. Should you run out of them after some use, we sell replacements on Amazon here: https://www.amazon.com/dp/B07GKG19MV Sincerely, Sandra KATCHY Support Manager

How does this product work with no seeums?

Works awesome for no seeums believe me you won’t regret buying one. I love mine. As a matter of fact I haven’t had one of them fly by my ear since my purchase. Had it about a year and a half.

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Description

🦟 Say goodbye to pests, hello to peace of mind!

SILENT BUT DEADLY - Powerful fan operates quietly, ensuring your peace while it works its magic.
EFFORTLESS CLEANUP - Contact-free disposal with glue boards means no mess, no stress.
BANISH BUGS IN STYLE - Transform your space with a sleek design that blends seamlessly into any decor.
CUSTOMIZABLE COMFORT - Five adjustable light and fan settings to tailor your trap to your unique environment.
MULTI INSECT MASTERY - Effectively targets fruit flies, gnats, and mosquitoes for a bug-free zone.

The KATCHYDuo Indoor Insect Trap is a stylish and efficient solution for indoor pest control. Featuring a 360-degree ring light, customizable settings, and contact-free disposal, it effectively targets fruit flies, gnats, and mosquitoes while seamlessly fitting into your home decor.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.