Question 1

Can I get dollby atmos if I connect firecube to it via bluetooth?

Accepted Answer

Hi,
You can get Dolby Atmos if the soundbar is connected to your input source via HDMI 1/2 input and TV input (eARC) for more information about the supported audio formats, kindly check this link: http://bit.do/fVbkM (Copy and Paste the link to your browser). When connecting via Bluetooth, you can get 360 reality audio which is available on certain streaming services such as Amazon Music, for more information about this you can check this link: http://bit.do/fVbkW (Copy and Paste the link to your browser) and this link: http://bit.do/fVbk2 (Copy and Paste the link to your browser)
You can also enjoy 360 reality audio by connecting your speaker to a network for more information, kindly check this link: http://bit.do/fVbk5 (Copy and Paste the link to your browser)
Sony Support UK

Question 2

Is this soundbar compatible with the previous wireless subwoofer model sa-wct790?

Accepted Answer

Hi, this model is only compatible with the SA-SW3 and SA-SW5 Sony subwoofers, thanks

Question 3

Hi, is it compatible with lg 4k oled tvs?

Accepted Answer

Don't see why not, it supports 4k HDR passthrough, works great on my Hisense 4k HDR tv. Also allows 4k 120fps with the HDMI inputs too.

Question 4

The rear speakers sa rs5 are producing very little sound even on good source like disney+.  rear vol is max, night mode is off, immersive audio is on.

Accepted Answer

Hi,

We're sorry to hear that you're getting a low volume from rear speakers! As an attempt of rectifying the issue, you can follow the troubleshooting steps on the following link: http://bit.do/fVM5V (Copy and paste the link into your web browser).

Also, ensure that the Soundbar is running on the latest software version by following this link: http://bit.do/fVM6a.

If the rear speaker still does not operate properly, try resetting the rear speakers by disconnecting the AC adaptor from the AC outlet, then press and hold Optimize for more than 10 seconds.

You can also try resetting the Speaker System by following the steps on page 58 of the device manual: http://bit.do/fVM6h (Copy and paste the link into your web browser).

If the issue is still disrupting you, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: http://bit.do/fVM6j (Copy and paste the link into your web browser).

Sony Support UK

About Us

Customer Services

Customer Support

Regional Access

Legal & Policies

Social

Get the App

Sony HT-A7000 7.1.2ch Dolby Atmos/DTS:X Single Soundbar with built-in dual subwoofer

Details

Description

Have a Question? See What Others Asked

Common Questions