Where does the dirt go?

When steam cleaning, a washable cloth is attached to the accessory of your choice. This cloth helps the steam reach a higher temperature and picks up the dirt as you go. Just replace the microfiber cloth when it gets saturated by dirt or water.

How do I clean a surface with a steam cleaner?

Steam cleaning is contact cleaning. Use the Triangle or Floor Tool with a cloth directly on the surface to clean it. Using the lance from a distance or without insulation will cool the steam.

How wet is the steam?

Neat produces steam with a relatively low water content (5%) that enables surfaces to dry within seconds. It’s normal for the hose to emit water droplets when it's cold at the beginning of use.

How hot is the steam?

Neat's superheated steam can reach up to 275°F/135°C. The steam will be hottest when properly insulated with a cloth on the attachment, and will cool significantly without insulation/as the distance from the tip increases.

Are there any surfaces I should not steam clean?

Always refer to the Manufacturer’s Guidelines and Dupray User Manual before using your Neat on a surface you suspect to be delicate, such as an unsealed hardwood floor or painted furniture.

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✨ Elevate your clean game—powerful steam, zero chemicals, endless possibilities! ✨

TRUSTED DURABILITY - Backed by a 2-year warranty, ensuring reliable performance and peace of mind.
ALL IN ONE CLEANING POWER - 17 specialized tools tackle floors, cars, grout, upholstery, and more with professional precision.
COMPACT PORTABLE DESIGN - Lightweight and sleek for effortless maneuvering in tight spaces and tricky corners.
LONG LASTING STEAM SESSIONS - Up to 50 minutes of uninterrupted cleaning—get more done without constant refills.
DEEP CLEAN WITHOUT CHEMICALS - Harnesses superheated steam to obliterate dirt and germs—no harsh chemicals needed.

The Dupray Neat Steam Cleaner is a compact yet powerful 1500W device delivering up to 50 minutes of continuous, chemical-free steam cleaning. Equipped with a 17-piece kit, it adapts seamlessly to floors, vehicles, upholstery, and more, killing 99.9% of bacteria and pathogens. Lightweight and portable, it’s designed for professional-grade deep cleaning with eco-friendly efficiency, backed by a 2-year warranty.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Very reliable shop with genuine products. Will definitely buy again!

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Brand	DUPRAY
Model Number	DUP020WNA
Color	White
Product Dimensions	26.67 x 24.13 x 26.67 cm; 4.08 kg
Capacity	1.53 kg
Power / Wattage	1500 watts
Voltage	120 Volts
Auto Shutoff	No
Special Features	Portable
Item Weight	4.08 Kilograms

DUPRAYNeat Steam Cleaner with 17-Piece Kit – Powerful, chemical-free cleaning for floors, cars, tiles, upholstery, kitchen appliances, grout, and more, offering versatile, deep cleaning performance.

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