What can I do if my necklace breaks?

We cover all our chains for a lifetime! Reach out to us if your necklace ever gets damaged.

Will my necklace tarnish?

Our chains are treated with an anti-tarnish coating for long lasting shine.

Which size should I get?

The standard women's necklace size is 18 inches. If you're looking for a choker style, the 16 inch chain is perfect. For a longer look opt for the 22 to 24 inches.

Will it get caught in my hair?

Our chains are fashioned using the latest technology in the jewelry industry, creating an extra smooth finish which wont catch on hair or clothing.

Does it discolor your neck and skin?

Our chains are 100% Nickel and Lead free and do not turn color or cause discoloration on the neck. Discoloration is usually cause by the presence of Nickel and Lead.

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Deliver to Senegal

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UK
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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.