Is the warranty 12m as stated by amazon (which they also confirmed by email to me) or 3y as normally offered by WD?

Just a point of note - I had one of these very recently replaced under warrant by WD after 20 months - they sent me a replacement after a couple of weeks - but you should be aware they send recertified drives and not those with the WD red stickers but recertified stickers - so you get lower grade drives from WD under warranty

NOTE: These are shipping without the three year warranty. WD website says 'OUT OF REGION'.

Just to confirm that the OEM drives sold by Amazon only have a 12 month warranty. Western Digital Support are refusing to honour the 3 year warranty on a drive I purchased directly from Amazon (Amazon EU S.a.r.l.) in September 2015. BUYER BEWARE!

Why is only 1.99TB available? I can't allocate the rest.

It depends how the drive has been partitioned. To see the full size of the drive with one partition you need to partition the drive using GPT. You can then format it with NTFS, EXT or whatever you fancy. Alternatively you can use the traditional MBR partitioning style and allocate a maximum of 2GB to each partition.

Is this drive okay to use in a PC, or only in an NAS?

Perfectly fine to use in a PC, it's designed for continuous use hence why it's targeted at the NAS

Desertcart Logo

Deliver to Senegal

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

💼 Elevate your NAS game with storage that works as hard as you do.

MASSIVE 12 TB CAPACITY - Store your entire digital universe without compromise.
OPTIMIZED 5400 RPM SPEED - Balanced performance and energy efficiency for 24/7 NAS operation.
DESIGNED FOR MULTI BAY NAS - Seamlessly integrates with up to 8-bay NAS systems for scalable storage.
NA SWARE FIRMWARE COMPATIBILITY - Ensures smooth RAID rebuilds and enhanced data protection.
BUILT FOR SOHO SMB ENVIRONMENTS - Reliable, always-on storage tailored for small offices and home setups.

The WD Red 12TB 3.5-inch NAS Internal Hard Drive (WD120EFAX) is engineered for small to medium business and home office NAS systems with up to 8 bays. Featuring a 5400 RPM rotational speed and NASware firmware, it delivers reliable, energy-efficient performance optimized for 24/7 operation and heavy workloads up to 180TB/year. Backed by a 3-year limited warranty, it’s the trusted choice for seamless data storage, sharing, and RAID array rebuilding.

Specifications

Brand	Western Digital
Product Dimensions	14.7 x 10.16 x 2.61 cm; 660 g
Batteries	1 Lithium Ion batteries required.
Item model number	WD120EFAX
Manufacturer	Western Digital
Series	WD Red
Colour	Red
Form Factor	3.5-inch
Hard Drive Size	12 TB
Hard Disk Description	Mechanical Hard Disk
Hard Drive Interface	Serial ATA
Hard Disk Rotational Speed	5400 RPM
Hardware Platform	Mac, PC
Are Batteries Included	No
Lithium Battery Energy Content	2 Kilowatt Hours
Lithium Battery Packaging	Batteries packed with equipment
Lithium Battery Weight	2 Grams
Number Of Lithium Ion Cells	5
Number of Lithium Metal Cells	5
Item Weight	660 g
Guaranteed software updates until	unknown

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.