My computer can't connect to the machine.

Before connect to the machine, please download the driver, import the Firmware file (refer to the first cutting guide), make sure the acrylic cover is covered. Please feel free to contact support.

The direction of engraving is wrong.(reverse)

Please re-import the kiosk Firmware file.

I can't start engraving, the blue indicator light flashes.

Please double check the cover is closed or not. And make sure the cover hit the limit switch then you can engrave.

How to adjust the engraving deviation?

1.Check the belt tightness. Use finger to press the belt, it's perfect if there is a slight re-curve back.

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Description

🔥 Unlock your creative genius with precision & safety in one sleek package!

SAFE BY DESIGN - Class 1 laser with instant stop for ultimate user safety
COMPACT MOBILE - Lightweight and small enough to fit on any desk or travel with you
SPEED MEETS ACCURACY - Up to 12,000 mm/min engraving speed with 0.01 mm precision for flawless results
VERSATILE POWERHOUSE - Engrave wood, leather, metal & more with precision and depth
SMART APP INTEGRATION - Genmitsu APP auto-traces your designs from photos for effortless creativity

The Genmitsu Kiosk 5W Laser Engraver is a lightweight, portable engraving machine featuring a powerful 5W diode laser, Class 1 safety certification, and ultra-precise engraving speeds up to 12,000 mm/min with 0.01 mm accuracy. Designed for versatility, it works on wood, leather, metal, and more, while the intuitive Genmitsu APP streamlines design-to-engrave workflows, making it perfect for DIY professionals and creative managers seeking to elevate their craft with confidence and style.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

335734CFA

Duties & taxes incl.

Senegalstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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Manufacturer	Genmitsu
Part Number	KKW5
Item Weight	8.78 pounds
Product Dimensions	12.8 x 10.63 x 10.83 inches
Country of Origin	China
Item model number	KKW5
Color	Black and orange
Pattern	5W
Voltage	230 Volts
Wattage	2.5 watts
Batteries Included?	No
Batteries Required?	No
Warranty Description	1 year quality

Genmitsu Kiosk 5W Laser Engraver, Light Weight & Portable Laser Engraver Machine, Home Laser engraver with Acrylic Enclosure for DIY Wood/Leather/Metal, 3.9 x 3.9inch Engraving Area, Laser Safety Class 1

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