Why isn't my unit getting cold?

I had the same problem with one of the units I ordered a couple of weeks ago. The first one I installed last week works great but the second one ended up just blowing warm air. I contacted the company via email (only way to engage them) last Friday evening to initiate support/return. I didn't expect them to answer over the weekend so I decided to initiate the return/replacement with Amazon. Windmillair actually responded to me multiple times over the weekend to offer help. They expressed their concern that they are having shipping channel distribution problems with carriers damaging the internals of the units. Bottom line - your unit is most likely damaged like mine was. Contact the company as soon as you can to initiate a replacement, their customer service is outstanding.

Is this Energy Star Rated?

Hi Christopher S., Thank you for your question, and we appreciate your interest in Windmill Air. Our units test at 12 EER (Energy Efficiency Ratio) / 11.9 CEER (Combined Energy Efficiency Ratio). Energy Star is 12 CEER. We are obviously very close to this standard, and we do a lot of other things that make us more eco-friendly, like using a better refrigerant, allowing customers to shut off their units remotely through our app, and helping to offset the carbon emissions of every AC purchased. We hope you'll find this answer helpful! If you have any other questions or concerns, please let us know by reaching out to us directly -- https://amzn.to/2Uw4SxW. Customer satisfaction is our top priority, and we are always happy to help! Stay Breezy! ---- Windmill Customer Support

Can this unit be used during Wildfire season? My area gets bad from fire smoke.

Hi Lorene Quist, Thank you for reaching out, and we appreciate your interest in Windmill Air. The AC circulates, conditions, and cleans the air inside your room. It does not pull in outdoor air. So, you will be fine to run the AC during these tough times if you properly install and insulate your windows. We hope you'll find this answer helpful! If you have any other questions or concerns, please let us know by reaching out to us directly -- https://amzn.to/2Uw4SxW. Customer satisfaction is our top priority, and we are always happy to help! Stay Breezy! ----- Windmill Customer Support

can it be removed from the outside by intruders?

Hi Sondra Phillips, Thank you for your question, and we appreciate your interest in Windmill Air. If our Smart Home AC is properly installed and secured according to our provided instructions, it cannot be removed from the outside. We hope you'll find this answer helpful! If you have any other questions or concerns, please let us know by reaching out to us directly -- https://amzn.to/2Uw4SxW. Customer satisfaction is our top priority, and we are always happy to help! Stay Breezy! ----- Windmill Customer Support

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❄️ Stay cool, stay smart, stay ahead.

SLEEK MODERN DESIGN - Curved edges and auto-dimming LED blend perfectly into any stylish, contemporary space.
WHISPER QUIET COMFORT - Experience near-silent cooling with WhisperTech, 9X quieter than traditional units.
SMART CONTROL ANYWHERE - Seamlessly manage your AC via app or voice assistant for ultimate convenience.
ECO FRIENDLY EFFICIENCY - Up to 35% more energy-efficient with environmentally conscious refrigerant technology.
EFFORTLESS INSTALLATION - Pre-assembled kit and clear guide get you cool in minutes—no hassle, no stress.

The Windmill 8,000 BTU Inverter Window Air Conditioner delivers whisper-quiet, energy-efficient cooling for rooms up to 350 sq. ft. Featuring advanced WhisperTech technology, smart app and voice controls, and an easy-install pre-assembled kit, it’s designed for modern homes seeking comfort without compromise.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Brand	Windmill
Model	08W2Wi
Product Dimensions	57.15 x 49.02 x 33.78 cm; 27.67 kg
Energy Efficiency	High
Annual Energy Consumption	690 Watts
Installation Type	Window
Part Number	WM_WhisperTech_8000BTU
Form Factor	Window
Special Features	Portable, Remote Controlled
Colour	White
Included Components	Remote Control
Batteries included?	No
Batteries Required?	No
Item Weight	27.7 kg

Windmill8,000 BTU Inverter Window Air Conditioner - Ultra-Quiet & Smart, Cools up to 350 Sq. Ft. - Easy Install, Voice-Enabled, Remote & App Control, Energy-Efficient AC Unit - with WhisperTech

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