HP Color LaserJet Pro MFP 4301fdw Wireless All-in-One Color Laser Printer, Scanner, Copier, Fax, Best-for-Office

Only had this for a week- but quality is good- just like all the other HP printers we’ve had. Air print is so easy. Scan software for MacBook easy to install. Everything works well, print and scan quality is great.

Great printer. Easy setup. 15 minute to opening box to printing. Great quality.

I bought two identical printers of this model for two different locations. I had the same horrible experience with each of them. Initially, everything went fine. Setup was easy and for the first 10 print jobs or so, they both worked great. Then suddenly, out of the blue, they started printing out every other page. I called tech support to troubleshoot. After about 2 hours on the phone (30 minutes waiting on hold + 90+ minutes of letting the tech take over control of my laptop for remote troubleshooting), they got them working again. But then inexplicably, about 10-20 print jobs later, they started to malfunction again – either by only printing every other page or not printing anything at all. Once again, I called tech support line and went through the same laborious process of waiting on hold, and then waiting 90+ minutes for the tech to troubleshoot the problem. Once again, the tech got the printer working again. But then, the exam exact same thing happened – after another 10-20 jobs, the printer suddenly stopped printing. I went through this cycle 3 times for one printer, and 4 times for the other one, racking up more than 10 hours on the phone on hold or speaking with tech support.. Finally, I asked tech support to escalate my case so that a tech could come to my house and fix the problems in person. The request was approved, so they sent out a guy who called himself the "printer whispered” to come to my house. As soon as this guy walked into my office and saw the printers, he start to chuckle and rolled his eyes. He said that particular model is a lemon and he gets more complaints about it than any other model. He said he would try to fix the problem, but honestly, in my shoes, he would just buy a new printer from another company. He said unlike the older HP printers, which were excellent, the new ones are "garbage" (his word) that use substandard parts and have endless software problems. I asked if HP would at least refund my money since this model was known to be a lemon. He said no, in his experience they never did that, they would just keeping on sending me back to tech support until my one-year warranty ran out. ***Again, just to be clear, the guy saying all of this was the technician HP sent out to fix their own printer.*** He said that even if he got it working again, these problems would probably keep cropping up. After an hour or so, he did get the printer working again. But then sure enough, about five weeks later, it stopped printing in the middle of a job. I reached out to the "printer whisperer" again but he refused to come back out. So finally - after having wasted about $1400 on two printers (one of which was still under warranty) and a spare set of cartridges, and 10+ hours of my time – recycled these worthless pieces of junk and bought a Canon. I have certainly had my share of frustrating experiences with shoddy consumer products sold by unethical companies. But given how much money AND TIME I wasted on these pieces of garbage, I think this one takes the cake. I will never buy another HP printer again as long as I live.

I really need another printer with all the amenities with it. This was a perfect purchase. I am so glad I made the investment. You will not be disappointed. It is so worth it. I highly recommend.

Lasers have come a long way since the compact car-sized monochrome business lasers of yesteryear. And HP has been in the forefront of development of laser printing technology, with literally dozens of models for home/business applications. This model is a good example of their desktop line of lasers. Remarkably svelte for what it does (although it does weigh over 50 pounds) - ten years ago this type of printer would have been on wheels, with it's own room and IT staff. And it does everything - automatic duplex printing, scanning and copying, fax with a phone bypass, 28 ppm output, monochrome or full color (and HP has some of the best color profiles in the business), multiple paper weights (HP has a full line of light and heavy weight plain and photo laser papers), finishes and input options (accessories available for tray expansion up to 550 sheets) - truly business-friendly. It's a do-everything laser printer. Setup was relatively easy (more below), the built-in LED screen is fast and intuitive, with a galaxy of setup/input options), and it's fairly quiet for a laser. Monochrome text is crisp and high resolution, and even larger (8x10) photos print at an acceptable 600x600 dpi with perfect color matching. Not bad.It's also economical, in spite of the Bentley cost of laser toner cartridges - standard replacements are north of $100 each, and a full set (4) of high-yield cartridges will set you back, shipping and tax, on the near side of $1,000 - the standard toner cartridges are good for over 2,000 pages, and high-yield around 6,000. As a comparison, a standard business inkjet cartridge ($40) will yield 300-400 pages realistically, between clearing dry cartridges and cleaning printer heads, for a best cost of about .10 per page (it can get worse, because you may need to toss out cartridges that have dried out and are unusable - if you print full color brochures or photos with your inkjet infrequently you may pay over .25 per page). A high yield toner cartridge ($230+) will yield 6,000 pages, for a best cost of .04 per page (standard cartridges will cost per page about the same). For high volume business printing, your finance department will tell you it's a no-brainer. For home use, toner cartridges are pricey, but will require no maintenance, can be left in the printer unused for weeks and will still print perfectly, and will yield the full rated number of pages. The only thing a laser won't do compared to an inkjet is print large format, high resolution photos on graphic arts photo paper - for this you need a dedicated inkjet, warts and all.As far as the setup mentioned above, my first printer arrived DOA - two screens into the setup the onboard LED read "Printer Failure." HP online support seemed to be under the impression I had a different printer, and continually provided instructions that didn't apply to this printer, so ultimately we declared the printer bricked. Amazon shipped out a new printer ASAP, which went through the setup perfectly. Could be shipping - HP laser printers don't like their innards shaken- or could be a manufacturing defect. Stuff happens. I should also mention that HP printer construction is not quite as robust as some rivals - thinner plastic and hinges, more movable bits - but overall fine for light business or home use, and does come with onsite support from HP for a time. If you're a small business, this printer does everything you need, economically, with HP's expansive universal support network available. If you're currently a home user with an inkjet on your desk, you might take a longer look at this one if you're thinking of the switch to lasers - long-term, it will serve you as well, with less fiddling and maintenance, and even though supplies are costlier on the front end, it really is no more expensive and likely even cheaper for general printing needs, with faster and better output. Recommended.