DAIKIN12,000 BTU 18 SEER2 Entra R32 Series Ductless Mini Split Heat Pump System w/Maxwell All-Inclusive 15’ Installation Kit and Wall Mounting Bracket (230V), White, RXC12+FTXC12+IKM1438+WAFP24

The first AC unit was ordered and on the day it was supposed to arrive, tracking listed it as delayed at the checkpoint in Dallas, due to severe weather. I knew that was not accurate because we live near Dallas and there had been no severe weather in the area. I waited until the new arrival date but when it didn't arrive then either, I called Amazon to see what was going on. I was put on hold, so the rep could call to find out what had happened and where our order was. He told me that the manufacturer had failed to ship the unit to Amazon, at all. He apologized and cancelled the first order, then re-ordered it. Since the name was a Chinese name (Daikin) I asked where the manufacturer was located, China or America? (The "tariff wars" had just begun.) He assured me the unit was produced in the US, so that should not present any problems. The second unit came on time, they actually used a Hertz truck to deliver it, not the usual UPS. My credit card had been charged near the beginning of the process, so I waited to write this review to make sure my card was not going to show a double charge. I'm happy to report there was only one charge. Daikin and Amazon both produced a happy ending here.I am also happy to report that I am pleased with the product. We've been using the unit for about a week now. After our last AC that was very loud, I have to say I'm very impressed with how quiet this one is. I can't even tell that it's running, as a matter of fact, I check it several times a day to make sure I still have it on. (We do turn our AC off when the weather is mild, to save a bit on the electric bill.) The controls are simple to understand and operate. I like that you can set on/off times so that it will only run for a certain daily time frame. This will save us money when we travel. Installation was easy with no "hitches" as reported by the tech who installed it. He showed us how to take the filters out for cleaning, which looks pretty easy to do. Our last unit had an alert that would light up when the filter needed cleaning, but I didn't see anything in the instructions about an alert on this one. Aesthetically, it looks pretty unassuming on the wall, it blends in well and doesn't take up much space.

Works great so far.Very quite.You need to hire a professional HVAC installer to obtain full warranty.

Unbelievable...Purchased 24000 BTU Daikin- Good packaging, prompt delivery.. Then it goes down hill from there.... E5 upon startup (compressor overload) This ended up being PART 402-3421, sound familiar, same issue as a previous reviewer on an 18000 BTU Daikin.. Here is the disgusting part - after the cabinet was opened, the discharge pipe thermistor wasn't even in the slot along the discharge pipe, it was just hanging there... An ohm test confirmed this part (the entire harness) was defective.. Coincidence, impossible.... 14 weeks (3.5 months) for the new part..... which doesn't mean the unit is good, just means this part is fixed, what's next, the PCB board?? This is a brand new unit which was obviously tampered with.. Did I mention this is a BRAND NEW unit... Very disappointing... time wasted, money wasted.

This split unit is great. Gets ice cold and hot. Every thing was done properly ( vacuum procedure and electrical hookup) and just in time for the hot weather. Pretty basic model so it's pretty easy to use.

Amazing product! Quiet, energy efficient, well made, easy install. Would recommend above all other brands

This is my second Daikin. The first one I've had for four years in a very hot/humid environment, and it has been a great unit. This one is in a hot desert environment. It is extremely quiet and efficient at 24,000 BTUs. I had both units professionally installed.

I bought the Daikin 18,000 BTU Mini Split on Feb 8. Just 2 months later, it completely stopped working.A certified AC technician diagnosed the issue immediately: Thermistor part 402-3421 failed. Sounds like a simple fix, right? Nope. The seller told me, “Don’t worry, we’ll ship the part… in 12 WEEKS.”Twelve weeks? For a critical component? That’s a joke.This AC was bought to cool an industrial printing machine. Now I’m forced to buy a second unit just to keep operations running. Not from Daikin. And definitely not from Amazon.Horrible reliability. Zero accountability. Sluggish support.If you like wasting money on hardware that dies in 60 days, go for it. Otherwise, steer clear.UPDATEreplacement part arrive in June...guess what...AC still not working!

Love this unit. It's runs very quiet and gives off very cold air. You need need to have a vacuum pump and know how to use it with this model