I want to return the above item what is the rules

As per product promises of keeping water warm it doesn’t stay warm it seems like it’s fake borosil product. After 2 hr water gets cold. Kindly give option of exchanging borosil water bottle with another. Brand

Water is not kept hot. I want to claim my warranty

As per the company's claim water or beverages can be kept as hot or cold.

Borosil 700 Ml Double Wall Stainless Steel Water Bottle Men

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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20043CFA

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Stay cool or keep it hot—Hydra Trek’s got your hydration game locked!

CARRY WITH CONFIDENCE - Lightweight 700 ml capacity with a handy carrying loop—perfect for gym, office, or urban adventures.
WIDE MOUTH CONVENIENCE - Easily add ice cubes or sip on the go with a wide mouth designed for effortless hydration anytime, anywhere.
SWEAT FREE SPILL PROOF - Copper-coated exterior stays moisture-free while leak-proof design keeps your bag dry and your style intact.
ALL DAY TEMPERATURE CONTROL - Double-wall vacuum insulation locks in heat for 20 hours and chill for 24 hours—your drink, your way.
PURE TASTE ZERO COMPROMISE - Crafted with premium 304-grade stainless steel to keep your hydration clean and chemical-free.

The Borosil Hydra Trek 700 ml Stainless Steel Water Bottle features premium 304-grade rust-proof steel and copper-coated double-wall vacuum insulation that keeps beverages hot for 20 hours and cold for 24 hours. Designed for professionals on the move, it offers a sweat-free, leak-proof experience with a wide mouth for easy filling and ice addition. Lightweight and durable, it includes a convenient carrying loop and comes with a 1-year manufacturer warranty, making it an ideal blend of style, performance, and reliability.

Specifications

ASIN	B07DFQ7M98
Age Range Description	Adult
Base Diameter	4 Centimetres
Best Sellers Rank	#3,335 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #40 in Insulated Bottles
Brand	Borosil
Cap Type	Screw Cap
Colour	Black
Country of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (18,406)
Enclosure Material	Stainless Steel
Importer Contact Information	Borosil Limited,1101, Crescenzo, G-Block, Opp, MCA Club, Bandra Kurla Complex, Bandra East, Mumbai - 500 051,Maharashtra, 1800-120-8499, 1800-224-550
Included Components	1 Stainless Steel Insulated Bottle
Is Oven Safe	No
Is the item dishwasher safe?	No
Is the item microwaveable?	No
Item Dimensions W x H	24.9W x 7.6H Centimeters
Item Type Name	Vacuum Flask
Item Weight	400 Grams
Manufacturer	Borosil, Borosil Limited
Manufacturer Contact Information	Borosil
Manufacturer Warranty Description	1 year manufacturer warranty
Model Name	Trek
Number of Items	1
OutputCapacity	700 Milliliters
Packer Contact Information	Marketed & Imported By - Borosil Limited,1101, Crescenzo, G-Block, Opp, MCA Club, Bandra Kurla Complex, Bandra East, Mumbai - 500 051,Maharashtra, 1800-120-8499, 1800-224-550
Pattern	Bottle
Product Care Instructions	To avoid odour, keep bottle uncovered when not in use. Clean with mild detergents only and do not use abrasive scrubber to maintain finish / colour. Avoid carbonated and alcoholic beverages. Do not use in a microwave or dishwasher.
Product Features	Cold 24 Hours, Hot 20 Hours, Non-Slip Base, Sweatproof, Vacuum Insulated
Recommended Uses For Product	Coffee, Milk, Sports Drinks, Tea, Water
Unit Count	1.0 Count
With Lid	Yes

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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