DuroMax XP13000EH 13,000-Watt Dual Fuel Portable Generator - Gas & Propane, Electric Start, Whole Home Backup Power, Transfer Switch Ready, RV & Emergency Ready

Edit 6/19/25 Strong storm cell came through our area; high winds and driving rain. Moved in and out quickly so everything seemed normal. A few hours later, power went out. Power was out 9 hours. The 1300EH fired right up and ran 8 hours on a full tank of fuel (gas). That seems to be the average time (in hours) with a nominal load. Edit 6/18/25 Still running great. I usually start it by hand just to see if it starts easily and it does. 80 hours on it so far. Have not tried the propane option yet, but have tanks available if needed. I try and run the generator at least every few months (for 15 minutes or so) to ensure the fuel lines stay clear and dust off the cobwebs. Each time I add fuel, I use Stabil fuel stabilizer since its hard to tell how long it might be before the generator is used again. I also add B12 Chemtool to at least one tank of fuel a year. Follow recommendations on B12 can for ratio. The B12 also helps keep varnish and junk from clogging up the carburetor. These two fuel additives work magic when used in small equipment engines that are not run often. You will never have a start-up issue when using these additives. Edit 9/30/24 Generator is running great still. Lost power at 5:40AM due to remnants of Hurricane Helene. Power companies are trying to restore power and probably had to shut off adjacent grids to make the repairs. Edit 7/23/22 We recently upgraded to a 3 ton compressor & evap coil (same air handler) due to the previous 2 ton compressor dying a slow death. The 3 ton compressor uses about 1000 watts more than the 2 ton compressor. The XP13000EH can easily handle the extra load. To help with turn-on surge, I turn the air handler fan from AUTO to ON, this way the air handler is already running and when the thermostat calls for AC, only the compressor will need the surge current to get up and running in that split second. With both HVAC units running the load is about 6000 watts, so I have approximately 4500 watts to run the rest of the house, which is more than sufficient to be comfortable when the power is out. As far as sensitive electronics, the only issue I have had is with a UPS (back-up power supply), but other than that, the 13000EH runs everything just fine, no issues. Desktop & laptops use a switching power supply, so those kinds of supplies don't need a perfect sine wave to operate. My old school air handler (regular squirrel cage motor) runs fine of the 13000EH too. End of edits. Original Review: We bought this generator based on other reviews and it has been dependable and powerful. One item that I wish they would address possibly in future models or a change is the muffler; it is a bit loud, but other than that, the generator is awesome. We live in north central North Carolina where power is fairly reliable, but has gone out periodically more than I thought it would and purchased the 13000EH as a whole house generator. The 13000EH is connected thru a 60 amp transfer switch and runs the following with ease: Two 2-ton HVAC heat pump units with gas furnace assist 1000 watt microwave oven Standard size fridge Two chest freezers Home office and networking equipment (computers, printer, etc) TV, Dish receiver, audio equipment Various LED lighting and ceiling fans Two bedrooms (lights and receptacles) Although some reviews have stated that the THD of this generator (this series in general) is higher than some other more expensive brands, we have not had any issues with our computers or other electronics being run off of the 13000EH. The generator has about 50 hours on it. It easily pull starts even though it has an electric starter too. Very happy with it’s performance so far. I have only run it on gasoline so far, not propane, but do have propane tanks as a secondary fuel source.

I rarely write reviews, but I know for this purchase, I relied some what heavily on the verified reviews. First off I work in the construction world, and feel I have a above average aptitude for trouble shooting, installation, and confidence of use. The generator came on a truck with a Tommy gate, and the driver unloaded and placed in the garage for my wife (I was out of town), trucking company communicated well and timely. I put the accessories on, I.e. handles, wheels, etc, which was a semi easy task, I will note the generator is heavy, I don’t have an exact weight but I had to grunt a little to move it around with out the wheels. I filled with oil (full synthetic), fresh 93 grade fuel, and hooked the battery up and let it sit for a few hours. The generator fired right up with the electric start, and ran fairly good but was a little choppy and ran hard. I turned it off and checked oil and for any issues/leaks. I let it sit for a little longer and started back up and still ran a little rough, which I attributed to being a new start with no load to the motor. I hooked the generator up with the provided whip, into my 50a generator plug, that I wired into my panel. As soon as I started turning on breakers the generator rev’d up and was singing perfectly with no hiccups. I turned on all breakers, including my A/C and furnace (for blower fan). I live in Florida on the space coast, and this generator will be vital during hurricane season. The a/c for some reason didn’t start up at first, but after some time I did get it to kick on, and the generator rev’d up more and still sounded good. The noise level is actually quiet for its size and capability, but it’s by no means quiet. At the time it was running the majority of the lights in my house, A/C, tv, fans, fridge, and microwave. It finally tripped and pulled to much when my wife decided to run the dish washer. I will add to my review on my next maintenance run, or use after a power outage. I put 0 stars for tech support because I have not needed it to this point, so I can’t accurately rate this.

Great generator it’s kinda loud but it works really well

So I purchased our DuroMax 13000EH (Dual Fuel) in the summer of '23, where it sat in the garage until a few months ago. I don't recommend that strategy for "peace of mind", because if you wait to crack this thing open until you need it you're in for some setup time and possible heartache. EXEC SUMMARY - For Duromax 13000EH Generators (Dual Fuel), you MAY need to need to switch out the spark plugs with these: NGK Standard Spark Plug BPR6ES, 7131. BUY 'EM ANYWAY, YOU NEED TO CHANGE PLUGS FROM TIME TO TIME. DuroMax apparently put a bunch of incompatible plugs in their 2023 units and perhaps in years prior, which caused huge backfiring (such that it damaged at least one guy's carb) on propane. Duromax is said to have corrected this for units ordered in 2024 and forward. - Get a TRANSFER SWITCH installed by a professional electrician at the breaker box to complete the setup, so you can just plug your Generator into that bad boy and get the lights back on. - Consider a 100 Gallon Propane tank (or two) and keep it on-hand for when extended power outages. It stores well, and may be tough to procure if you wait until the hurricane hits or the earthquake comes. -- Get a trickle charger for the battery. That battery rocks when it's fully charged. FULLER SUMMARY As noted, I waited over a year before firing ours up. I thought the thing was going to blow up. I had finally gotten around to scheduling an electrician to install a Transfer Switch and input plug for the Generator, so we could power most of the 2,500 sq. ft. home. Before the appointment I unboxed this beast, filled it with oil per the instructions, hooked up the propane and hit the electric starter. BANG! (Pop!) BANG! This thing was making HUGE backfiring noises and refusing to start. (It ran fine on gasoline, btw.) So now the battery had drained down to "She'll Naught Taek Much Morrrre of This, Keptin" after about five tries, which wasn't very cool either. VERY long story short, I researched the holy **** out of this and found a YouTuber named "AngryBeard" who figured out it needed the new spark plugs referenced above. So I went for it and by God, it worked. Weird, but it fixed it. Got a trickle-charger for the battery. Amazon sells 'em, just like the sell the sparkies. Starts up with FIRE now, it's easier than tugging that rope. The electrician installed the Transfer Switch and we tried it out powering most of this 2,500 square foot home (NOT the AC), and it acted like it didn't even have a load on it with all of the lights on, fridge running, garage freezer going, etc. Super happy with that. Consider your fuel source when the stuff hits the fan. More on that in the exec summary. Good luck!

We purchased the 13000 watt. It arrived in perfect condition and arrived just in time for it to be wired in to the house (optional) before the winter storm hit. I advise everyone to read the start up instructions carefully. Especially if you are not mechanically knowledgeable. The instructions are simple and clear but Ive read where people were unaware that you need to remove the red metal shipping brace, connect the Negative Battery Cable and put oil in it first. Not doing those things will obviously prevent it from starting or damaging it. After following all instructions, our electronic start up cranked up immediately. I tested the pull cord and it worked as well. We chose to have an electrician wire it directly into our home. Our friends didnt do that to theirs. They just plug everything in to theirs and that works well too. It basically powers our entire home. Our heating and air, oven, refrigerator, small freezer, water heater, lights, TV and Wifi. We havent tried the washer and dryer yet. The ability to use gasoline or propane is awesome and its just a matter of turning a knob to switch. We put it on a small floor flat dolly/wheeler and it rolls around easy. We are very satisfied so far.

Took delivery yesterday. Two gentlemen in a small box truck with a lift gate. Both were very friendly and courtesy. No visible damage. They used a dolly to push it 30 yards into my garage. Perfect service with no complaints. I assembled it today and gassed it up. I installed a magnetic dipstick, plus a magnetic drain plug. Both will be useful for break-in. I plan break it in tomorrow and charging battery tonight.

I purchased this Generator on October 11th 2022, and spent a solid month trying everything I could think of to get it to start - to absolutely no avail (tried gas, then propane, then sparkplug testing, breaking out the shovel to make sure it was positively level, etc. etc.). Since the generator was obviously new - I was certain that there was something that I must have missed, or perhaps an issue with the 'stability sensor', or some other odd 'fail-safe' that had been miscalibrated and perhaps an easy fix/workaround might be achievable... Since I wasn't getting much traction contacting Amazon/the actual seller to get some support (I got absolutely nowhere with the seller - "Electric Generator Depot"), then of course had absolutely no luck trying to arrange for a return/refund with Amazon directly, I decided to take a break; the thought being that if I dislodged myself from the heavy toil of it all for a bit - I might have more success with a fresh set of eyes - after all, this was a *completely new* generator right? It couldn't possibly have been so meticulously packaged/branded w/o Duromax having done the necessary QC right??... In any case, my 'break' lasted quite a nit longer than I had intended mainly due to work demands (my boss was unlikely to appreciate me taking time out to sort out problems w/ an Amazon purchase under normal circumstances - let alone while there was a clear need for me to work overtime) - then of course, in the midst of this busy work period - the power went out around 4am in the morning, thus providing the catalyst to resume troubleshooting, as the stakes were now suddenly higher given that I had now lost a full day of pay, and at risk of losing an entire deep-freeze + refigerator/freezer full of expensive groceries... I set upon again working my way through every section in the manual(s), and carefully read through each of the 'troubleshooting' steps... At this point, I had crossed the threshold into Amazon's 'Ineligible for Return' status, as it was now December and thus outside of the '90 days' A-Z return policy. At this point I tried reaching back out to the seller, and was basically shrugged-off and given a number to call (which I later learned was just the 800 number for Duromax warranty/support - which wasn't especially clear to me even after speaking with the representative on the other end of the phone - where I had to repeat myself a number of times in asking "Do you work for Duromax, or am I speaking to an intermediary?" before finally receiving an affirmative "Yes, this is Duromax Product/Warranty Support..."...). After a few more hours of "Did you try X?" ridiculousness, the Duromax rep finally acknowledged that there was indeed a known issue regarding a manufacturing defect with the 'dual fuel' carborator (this apparently needs some fairly precise chambering, etc. which was botched apparently for this model...). After still more resistance/efforts at deflection - I finally managed to get Duromax to acquiesce and agree to send out a tech to service the generator at my residence - which could only be done once they sent the replacement parts to me directly, at which point I would then need to call the repair company - and then recite some convolluted set of instructions, so that they understood that all the proper approvals were in place...Needless to say, it took a week to get the parts, then the repair company took another 2 weeks to arrive (and instead of fixing/servicing on-site - insisted that they would need to take it back to their shop ~25 miles away...). After a full 3 months passed w/o any word from the servicer (my messages went unanswered during this period) - I received a voicemail stating that the generator was fixed - however, despite what **I had been assured of by both Duromax - and the servicing company - that the generator would be returned to me at my home once fixed** the message now stated that they would not be returning the generator to me at my residence, and that I would instead need to travel to the servicer location - in another state - to pick up the generator. Despite my protestations/pointing out exactly how this constituted a breach of what had previously been agreed to - neither the servicer nor Duromax seemed to recognize just how absurdly terrible this situation might be for a consumer expecting that a generator that was purchased ~6 months earlier might a) actually be able to eventually generate something other than misery, and/or b) if found defective, shouldn't require such stalwart determination on the part of the consumer to have what they own returned to their possession ("...umm, I don't currently have access to a truck, so how am I supposed to fit this in the car w/o asphyxiating myself during the unexpected ~50 mile round trip I'm now needing to take time out during the week to make, since you aren't open on weekends??"...) Anyway, **only just this last week did I finally get the generator back** (had to take the morning off of work on Friday May 20th, 2023 and borrow my friend's dad's truck to pick up what I really hope is a working generator... (I didn't actually get a chance to test it, since I had to briskly move it into off-site storage due to an ongoing remodel at my apartment complex, where the HOA has mandated removal of anything that wouldn't/couldn't fit in my apartment..sigh..)...So, i'm getting a generator basically ~6 months later than I actually needed it/after I bought an electric generator to forestall a dumpster full of spoiled seafood/a rather large package of Costco ribeyes, etc...). This was easily the worst consumer experience I've ever had - and not just with an Amazon purchase - but really just generally (and at $500, I can certainly think of a considerable number of ways in which that money would have been better spent - and which really amounted to a pretty non-negligible financial hit/'net loss' ultimately for me, since I had bought the generator precisely so that I could continue to work and earn income during an outage - and I was now out both work income for as long as it would take to restore power + the $500 I had handed over for basically zero ROI/on the losing end of the "discount rate", etc. I'll certainly never ever consider buying anything DuroMax again. I hope you won't either. Cheers.

I have to say I was a little bit worried about buying the smallest generator they make, but I added up all my wattage and had plenty left over. When it got here, the box was not damaged, and all of the parts were in the box. It takes about 30 minutes to put together if you read the instructions closely. I’m able to power a portable air conditioner (large size, not window unit), a 14 ft.³ deep freezer, a 14 ft.³ refrigerator and a full-size dehumidifier. I also powered both of my 75 inch TVs and plugged in everything else that goes with them…. I have a ton of LED lights and Alexa and what not. Everything got plugged in and the generator didn’t spot once. I guess the tomato I was using somewhere around 3000 to 3500 W which is well below its peak running wattage. I will say that you should definitely charge the battery upon arrival like I did not. When mine got here after I put it together it cranked right up with the start button so I thought no big deal. I checked it with my battery charger and must’ve misread it because I thought it said it was at 100%. I know this is not true now because I went to crank it yesterday just to make sure everything was still running OK and suddenly the start button did not work. They would not even try to turn over whatsoever. Just a bunch of clicking noises. So I plugged the battery charger back in to check the battery as customer Support told me to. It still said 100%. Turns out I did not have it selected on the right charging method so it was not giving me all of the numbers. I did not see that the voltage was very low and that it was not charged all the way. The moral of the story is charge the battery lol! I charged mine and now it purrs like a kitten again. A very large kitten! I purchased the tent accessory that is in the section of where “Customer’s also bought”. Definitely a wise investment. It has kept it out of the elements, but fully functional if needed. One more mistake I made was when I went to fill the oil up. I did not make sure that the generator was level. So I had oil spilling out, thinking that I had overfilled and lo and behold it was just off balance…. Quite a bit haha. I just let it spill out until it was done and then I helped it a little bit more to make sure it wasn’t overfilled and everything was all fine. Now I have it set up on a pallet with two bricks on one of the sides to even it out perfectly. I mean dead on perfect. Got lucky there. I almost bought the 13,000 W version which would’ve been unjustifiably too much for this house. At the time it was on sale for about $1100. I decided to go with my gut and just add up the wattage I needed, and it worked out. Oh, if you happen to put synthetic oil in on its first run, don’t freak out because that’s exactly what I did. It was an accident. I bought both types and just put the wrong one in. Once it had been running it its first full cycle is when I figured it out. It has had no problems so I think you’re OK if you’ve done like me. The control board is easy to operate and manage. It’s pretty obvious what each thing does. It has all the features that I needed and worked out great. Just make sure you get one that is enough to power what you need and you will not be disappointed. Also upgrade your propane tanks to some 40 pound ones like I did. It’ll save you a lot of trips. And if you have to like me, and the power does go out and everybody is blazing the propane stores you’ll just be sitting back like “what’s going on?” Haha Sorry for the rambling I hope all of this was useful or some of it was useful to somebody. It was my first generator purchase and I knew absolutely nothing about them. I threw a dart and hit the bull’s-eye! One last thing… I love that it has the four prong outlet that allows 120/240v. I have one cord that can handle 8000 W of electric electricity. It has four female ends to plug into. I had the AC unit, dehumidifier, deep freezer and refrigerator all on the same 10 amp cord and it didn’t even get warm. Not one bit. So invest in the right chords as you invest in this awesome generator!