Question 1

Do you really only get one lace per order? I read in s review someone got only one shoelace

Accepted Answer

The other lace definitely gets hidden inside the box!  If you pull out both tabs at the ends of the box and flatten it, the other lace will pop out!  We have received returns where the customer was adamant they received one lace and when returned back to us, there are actually a pair of laces inside!

The review of the customer that received one lace we believe is part of a fake review ring.  Please read the customer's other reviews, and take what they say with a grain of salt.

When a new customer purchases our product they may have doubt they will receive only one.  When they reach out to us and we tell them the lace is hiding, 10/10 times the lace is in the box!  Please do not let that review cast doubt in your mind!  We are changing the way we package our items so that both laces fall out of the box at the same time to avoid confusion!  Thanks for reading!

Question 2

Is there a guarantee or warranty on the laces? My grandson’s laces started fraying after a week or 2. They work great except for the end that came off

Accepted Answer

I would let the actual company know in case yours are imitations.

Question 3

will they shred if you cut these and knot them if you don't want the floppy bow look?

Accepted Answer

Hello, they were not intended for cutting.  However, we listen to customer feedback and have found that if you cut them and knot them at the end they do stay knotted.  The interior is rubber and the exterior is polyester, so cutting them will look unfinished, but if you get the knot close enough to the end it shouldn't look too bad.  Thanks for the inquiry, and please feel free to reach out if you have feedback regarding cutting.  Have a great day! ✌🏼❤️ 👟

Question 4

How do they stay “locked”?

Accepted Answer

I just tied them as usual and they stay tied because of the material they are made of. They are great!

ASIN	B07HNTFS3W
ASIN	B07KF1X4DZ
Age Range Description	All Ages
Apparel Fabric Stretch	High Stretch
Apparel Fabric Weight Class	Lightweight
Best Sellers Rank	#16,249 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #55 in Shoelaces
Brand	THE ORIGINAL STRETCHLACE
Color	White
Customer Reviews	4.5 4.5 out of 5 stars (5,820)
Date First Available	November 11, 2018
Department	mens
Fabric Type	50% Polyester, 50% Rubber
Garment Size Country	United States
Global Trade Identification Number	00857371008025
Item Dimensions	45 x 0.25 x 0.06 inches
Item Length	45 Inches
Item Type Name	Shoelaces
Manufacturer	The Original Stretchlace
Manufacturer	The Original Stretchlace
Manufacturer Part Number	JP-Q3W5-GMM8
Number of Pieces	2
Size	45" Inches (114 cm)
Style Number	JP-Q3W5-GMM8
UPC	671839303732 857371008025
Unit Count	1 Pack
material-fabric	Polyester, Rubber

THE ORIGINAL STRETCHLACE Flat Elastic Shoelaces - Stretch Laces Turn Shoes to Slip-Ons, No-Tie Comfort, As Seen on Shark Tank

Description

Specifications

Common Questions