Mine is came missing one pad. i called kohler customer support and they won't even put you on hold, only direct you to the website. what do i do?

Return it to Amazon, get a refund and order another.

Is this a flexible plastic or more rigid like a wood seat?

The toilet seat is a comfortable plastic. It is not as hard as a wooden one nor flimsy. We had one put in our smaller bathroom at the same time we put a wooden one in our bigger bathroom. I liked the plastic more then the wooden one, so replaced the wooden seat. Also, the seat and lid go shut with just a nudge and don't slam like the wooden ones.

how many pads on the seat that will rest on the toilet rim?

Two full size and two that are a third to a quarter the size of a regular pad. The larger two are to the rear of the seat.

The description says it’s quick release but others are saying it’s not. If it’s not they need to take that out in the description

It is quick release, lift covers and pull it back. It snaps off the hinges when you pull.. Then just push back on.. It's number 10 in the instructions.

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20110-96 Brevia, Slow Close Toilet Seat, Elongated Toilet Seat, Grip-Tight Bumpers Quick-Attach Hardware, Biscuit

Product ID: 78124948

Details

Color
Biscuit
Brand
Kohler
Material
Plastic
Style
Quiet-Close
Shape
Oval
Product Dimensions
18"L x 14.18"W

🔇Quiet-Close tech prevents slamming

⚙️Quick-Attach hardware for fast install

🛡️Grip-Tight bumpers stop seat shifting

119521CFA

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚽 Upgrade your throne with silent sophistication!

FITS MOST ELONGATED TOILETS - Versatile design compatible with most one- and two-piece elongated toilets, making it the perfect upgrade for your bathroom.
SILENT NIGHTS PEACEFUL MORNINGS - Experience the luxury of KOHLER's Quiet-Close™ technology that gently lowers the seat and lid, eliminating disruptive slams.
STAY PUT WITH GRIP TIGHT BUMPERS - No more annoying seat shifts—these bumpers keep your seat firmly anchored for a stable, comfortable experience.
INSTALL IN MINUTES NO TOOLS NEEDED - Quick-Attach® hardware ensures a hassle-free, secure fit so you can upgrade your bathroom effortlessly.
SEAMLESS STYLE WITH COLOR MATCHED HINGES - Designed to blend perfectly with your bathroom’s aesthetic, the biscuit-colored plastic hinges offer a clean, cohesive look.

The KOHLER 20110-96 Brevia Slow Close Elongated Toilet Seat features Quiet-Close™ technology to prevent slamming, Quick-Attach® hardware for easy installation, and Grip-Tight bumpers to keep the seat stable. Designed with color-matched plastic hinges in a biscuit finish, it fits most elongated toilets, combining durability and style for a refined bathroom upgrade.

Specifications

ASIN	B07CV4FXS1
Best Sellers Rank	#316 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #4 in Toilet Seats
Brand	Kohler
Brand Name	Kohler
Color	Biscuit
Customer Reviews	4.3 out of 5 stars 10,885 Reviews
Global Trade Identification Number	00885612614544
Included Components	Toilet Seat
Item Dimensions L x W	18"L x 14.18"W
Item Type Name	Kohler K-20110-96 Brevia Toilet Seat, Biscuit
Item Weight	4.2 pounds
Manufacturer	Kohler
Manufacturer Part Number	20110-96
Material	Plastic
Material Type	Plastic
Model Number	20110-96
Number of Items	1
Operation Mode	Manual
Product Dimensions	18"L x 14.18"W
Shape	Oblong
Style	Quiet-Close
UPC	885612614544
Unit Count	1 Count

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119521CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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