Question 1

Is it normal for this product to turn black in the tube? It turned black on my facial brush as well. After weeks of use of course.

Accepted Answer

This is happening to mine too.  I only noticed it because I put it in a travel container.... I am wondering what it will look like if i cut open the tube.

Question 2

Does it foam? Do I need to use wash with face soap after using it ?

Accepted Answer

It does not foam. It's like applying a cleansing cream to your face. Massage it in gently, then rinse. It feels fabulous! I've not used soap afterwards - feels fresh and clean without it.

Question 3

What is the percentage of alcohol denatured ?

Accepted Answer

Hello. Different types of alcohols are used in many natural personal care products.  Alcohols serve a variety of functions within our formulas from stabilizers to surfactants to preservatives to opacifiers.  At Burt’s Bees, we use natural (found naturally in plants) or naturally-derived (derived from natural components, but made through a process of fermentation) alcohols in some of our formulas.  Most of these alcohols are below 1%, but it depends on the product. In our hand sanitizer or acne treatment, for example, alcohol serves a greater purpose in the formula, so will be included at higher levels, therefore listed near the top of the ingredient list. But, in other cases, alcohol plays a less significant role in the formula at levels less than 1%. In this case, it may still appear at the top of the ingredient list if the formula has a high content of water, which would be listed first and then all of the ingredients that follow would make-up around 1% of the formula. Thank you. Mel from the Burt's Bees team

Question 4

Does it help clear up dark spots ?

Accepted Answer

Hi there! Our Soap Bark & Chamomile Deep Cleansing Cream is not formulated to clear dark spots, however you can try our Brightening Dark Spot Corrector. We hope this helps!  -Burt's Bees Consumer Services

ASIN	B000RC2V4Y
ASIN	B000RC2V4Y
Active Ingredients	vitamin_e
Additional Features	organic
Age Range Description	Adult
Best Sellers Rank	#24,848 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #342 in Bath Soaps
Brand Name	Burt's Bees
Customer Reviews	4.8 4.8 out of 5 stars (2,503)
Item Dimensions	3.15 x 7.09 x 1.97 inches
Item Form	Cream
Item Weight	7.04 ounces
Item model number	88900-11
Language	French
Manufacturer	BURTS BEES
Manufacturer	BURTS BEES
Manufacturer Part Number	88900-11
Manufacturer recommended age	6 months - 3 years
Material Features	Natural
Material Type Free	Paraben Free
Model Name	Soap Bark & Chamomile Deep Cleansing Cream
Model Number	88900-11
Net Content Weight	6 ounces
Number of Items	1
Package Quantity	1
Package Type Name	Bottle
Product Benefits	Moisturizing
Product Dimensions	3.15 x 7.09 x 1.97 inches; 7.04 ounces
Recommended Uses For Product	Face,Sensitive Skin,Cleansing
Scent Name	Soap Bark & Chamomile
Skin Type	All
Target Use Body Part	Face
UPC	792850889002 792850889996
UPC	792850889002 792850889996
Unit Count	6 Ounce

Burt's Bees Soap Bark & Chamomile Deep Cleansing Cream, 6 Oz

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