Question 1

is this made in the US?

Accepted Answer

I am not sure about this specific toy as it has no manufacturer on the label, but i have other Kong dog toys that do say manufactured in USA.  Hope this helps!

Question 2

Is it replaceable? Ours broke 1 st day

Accepted Answer

KONG product sold through Pattern Products on Amazon are covered by Amazon's 30 day return/refund window. You can reach out to Pattern Products directly at 844-224-3300. If you are outside the Amazon 30 window, you can reach out to KONG directly about their guarantee (see below). "At KONG, we stand behind our products and quality controls. If for any reason you’re not satisfied with a KONG dog/cat toy, treat/snack or recovery collar product you purchased from one of our authorized sellers, we’ll gladly provide you with a replacement product or a refund. KONG reserves the right to deny Guarantee requests in its sole discretion if it determines that a customer is abusing the Guarantee or has engaged in fraud. The KONG Satisfaction Guarantee is only available in the United States.
Our policy requires just two items to service your claim:
Receipt For Proof of Purchase: Your receipt image must include the retail store name, purchase date within the past 60 days & the purchase price of the individual toy. Unfortunately, we cannot accept a copy of a credit card statement as it does not include the details of the purchase. Even if the KONG product was received as a gift, a receipt is still a must.
Image of Product: An image of your damaged KONG product for identification."

Question 3

Where is this tug toy made?

Accepted Answer

Kong is an American company headquartered in the state of Colorado. All  KONG Classic, Extreme, Senior, and Puppy toys are “Made in USA”.

Question 4

Is this product the all red one depicted in the first picture or the red and black one depicted in the second?

Accepted Answer

When I ordered this I got the all red one in the mail. My pitbull and shepherd mix love playing tug of war with this toy!

ASIN	B000FEN1NO
ASIN	B000FEN1NO
Additional Features	Made In America
Age Range Description	All Life Stages
Best Sellers Rank	#4,872 in Pet Supplies ( See Top 100 in Pet Supplies ) #74 in Dog Chew Toys
Brand Name	KONG
Breed Recommendation	Medium Breeds
Color	Red
Customer Reviews	4.1 4.1 out of 5 stars (9,885)
Date First Available	April 14, 2006
Department	Toys
Dog Breed Size	Medium
Flavor	Unflavored
Global Trade Identification Number	00035585129150
Included Components	KONG Tug Toy - Dog Supplies for Tug of War - Natural Rubber Dog Toy for Outdoor & Indoor Playtime - for Medium/Large Dogs
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	6"L x 6"W x 6"H
Item Type Name	KONG Tug Dog Toy, Red
Item Weight	0.26 kg
Item model number	KG1E
Manufacturer	KONG
Manufacturer	KONG
Manufacturer Part Number	035585129150
Material Type	Plastic
Model Name	035585129150
Model Number	KG1E
Pattern	Dog
Pet Toy Type	Tug Toy
Pet Type	Dog
Product Dimensions	12.7 x 4.5 x 0.9 inches; 9.17 ounces
Product Style	Durable
Recommended Uses For Product	Dog
Size	Medium
Subject Character	Cat,Dog
Target Species	Dog
Theme	Animals
UPC	035585129150
Unit Count	1 Count
Water Resistance Level	Not Water Resistant

KONG Tug Toy, Natural Rubber Dog Toy for Tug of War, for Medium/Large Dogs

Description

Specifications

Common Questions