Zenfone 11 Ultra AI Smartphone, Android Unlocked, 12GB+256GB, US Version, 6.78” FHD+ AMOLED 120Hz Fast Display, 26-Hour Battery with 5500mAh, Stabilized Triple Camera, 5G Dual SIM, Misty Gray

Love this phone. I haven't had any problems with the phone or the OS. Battery life is wonderful, signal is strong, audio quality on calls is the best I've had, and I love that I can control the charging time frame. I'm pretty sure a lot of y'all are wondering the camera quality but I can care less because I'm not the kind of person that always takes pictures. I can tell you this, it takes pictures when I need it to. I do have a few complaints. Some times the keyboard will show up blank, some games that I play, crash (but I think that's just the games), some times I will send a text, not get a response so I call that person, they say they responded, I resart the phone and I get the text, and the screen is too bright at night when I'm in bed. It has an extra dim mode but it's no different from the lowest brightness setting. Aside from all that, I love the phone and I recommend it to anybody who hates getting a phone from their provider.

I purchased this phone as a gift for a relative living abroad. After about 6 months, it started having issues — shutting down on its own and eventually stopped working completely. For weeks, we were passed back and forth between Amazon and the manufacturer, with neither taking responsibility. Eventually, Amazon agreed to make an exception and accept a return past the standard 30-day window, since the manufacturer was unhelpful. I clearly explained to the Amazon rep that the phone would first need to be shipped back to me from another country. They assured me it would be fine to send it in once it arrived. When the phone finally arrived, I discovered the return label had already expired (just 2 days prior). I contacted Amazon immediately, only to be told they could no longer accept the return. The new rep completely dismissed what I had been told earlier — acting as if the prior conversation never happened. I understand that Amazon made an exception to begin with, but to then go back on what was communicated and refuse any support leaves me stuck with a non-functioning $700 phone and no recourse. Very disappointed in the lack of follow-through and accountability.

It's not perfect as it no longer has upgradable storage like the previous models, but camera is great, it has very good performance and very good battery life. As far as UI goes it feels pretty close to stock android on top of having a lot of customization but overall just a solid phone

I love the Asus brand phones. The first one I bought was zoned for China and I tried to return it after I found out but Amazon did not allow the return. I had to live with it. After 2 years it completely stopped working. Now this one didn't come with a charger. I don't get what this stupid new trend is that a phone does not come with a charger. I'm going to have to go back to a landline instead and stop wasting my money on these ridiculously priced phones.

I love this phone better than my last. Battery last a long while. I love the performance it provides. It's durability is amazing. Easy to use. Not over priced as the new Samsung's. An it's as good as the latest Samsung for its price.