Why isn't my capture card working?

1. Switch/PS/XBOX Users: It must disable HDCP protection before capturing. If already connected, disable HDCP and unplug/replug the capture card.

Why is the capture card incompatible with my device?

1. Windows 7 Issue: Windows 7 lacks native USB 3.0 drivers. You'll need to install or download them online manually.

Why can't I get 2K quality?

Ensure your HDMI source device and the capture device support 2K resolution.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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UGREEN 2K@30Hz 1080P 60FPS Video Capture Card 4K Input HDMI to USB 3.0 A and USB C Capture, Low Latency Capture Card for Streaming Game Recording Compatible with Switch 2/Xbox/PS4/PS5/PC/Camera

Product ID: 734572824

Details

Brand
UGREEN
Hardware Interface
HDMI USB 3.0 C
Operating System
Linux MacOS
Recommended Uses For Product
Video
Video Capture Resolution
1080p 2K

⚡5 Gbps USB 3.0 ultra-low latency streaming

🎥4K@30Hz input for pristine source quality

🔌Dual USB-A & USB-C ports for versatile connectivity

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26435CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚀 Elevate Your Stream Game with Pro-Grade Capture Power!

CRYSTAL CLEAR 4 K INPUT - Capture every detail with 4K@30Hz input preserving original video quality for pro-level editing.
LIGHTNING FAST USB 3 0 - Experience ultra-low latency with 5 Gbps data transfer, ensuring zero lag during live streams.
SMOOTH 1080 P 60 FPS OUTPUT - Stream or record at silky-smooth 1080p 60FPS for flawless live content and gameplay.
UNIVERSAL DEVICE COMPATIBILITY - Plug & play with Switch, Xbox, PS4/5, PC, Mac, Linux, iPadOS 17+, and more—no drivers needed.
DURABLE HEAT RESISTANT DESIGN - Aluminum alloy casing with premium cables guarantees stable signal and long-lasting performance.

The UGREEN Video Capture Card delivers professional-grade 4K@30Hz input and 1080p 60FPS output with ultra-low latency via USB 3.0. Featuring dual USB-A and USB-C ports, it supports a wide range of devices including gaming consoles, PCs, Macs, and iPads (iPadOS 17+). Its durable aluminum casing ensures stable, heat-resistant performance, making it the ultimate tool for seamless streaming, recording, and content creation.

Specifications

ASIN	B0DT9DY312
AV Output	2K, 1080p
Antenna Location	Video Recording
Best Sellers Rank	#7 in External TV Tuners
Brand	UGREEN
Built-In Media	Capture Card
Compatible Devices	Laptop/Ipad, Personal Computer, Smartphone, Switch / Switch 2 / Xbox / PS5/ PS4, Xbox Series X, and Meta Quest 3/2
Customer Reviews	4.5 4.5 out of 5 stars (748)
Hardware Interface	HDMI, USB 3.0, USB Type C
Item Dimensions	5.91 x 3.94 x 0.67 inches
Item Weight	50 Grams
Manufacturer	Ugreen Group Limited
Mfr Part Number	15389
Minimum System Requirements	Windows 11/10/8.1/7, MacOS, Linux, iPadOS 17 or later, USB 3.0 port, HDMI input source
Model Name	15389
Model Number	15389
Operating System	Linux, MacOS, Windows 11/10/8.1/7
Other Special Features of the Product	Ultra Low Latency 5 Gbps High Data Transfer Speed
Platform	Android, Mac, Nintendo Switch 2, Windows, iOS
Unit Count	1.0 Count
Video Capture Resolution	1080p, 2K
Warranty Description	24 Months Warranty Service by UGREEN

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Very impressed with the quality and fast delivery. Will shop here again.

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Smooth transaction and product arrived in perfect condition.

3 weeks ago

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