SYLVOX 43inch Outdoor Smart TV Waterproof 4K Ultra high Resolution,7x16（H） Commercial Grade Suitable for Partial Sun(Deck Series 2021)

Purchased this sometime ago and it’s one of the better buys that I have bought. I had redone my patio and now I have company over in the summer and we watch TV outside at the picnic table. Have a great time. The TV itself is just simply awesome. Love it.

We bought this tv in May of 2022 for the back deck. We noticed as time went on, it got harder and harder to turn on and eventually stopped turning on all together. The picture when it worked was great. This tv is very heavy and super sturdy. It doesn't have the buttons for power/volume/channels on the tv due to it being weatherproof. We contacted their customer service in February of 2023 after buying a new remote in an attempt to turn it on, and they sent us a new tv, and paid for the old one to be shipped back to them. Leeke was superb and helped me every step of the way in this return. Will return solely for their great customer service.

In the winter we use it indoors and summer outside. It runs good

WORST PRODUCT EVER ! IT DOESN'T EVEN DESERVE A 1!! We had this product for 3 months! We bought a cover for it and treated it like gold! It was used in the summer months only which in Michigan is 3 months out of the year. The rest of the time it was brought back in to our home and stored - NOT USED! STORED! This product only has a 1 year warranty so that should of told me something! I called the company and they sent me a replacement tv. However, that was last summer so they one year warranty is over for the replacement as of August 1st and OF COURSE - THE SECOND TV HAS NOW STOPPED WORKING TOO! The 2ND TV WAS ONLY USED SINCE THIS MAY 2025. THE TV HAS STOPPED WORKING AFTER 3 MONTH OF USING AND THEY WON'T REPLACE IT! This TV was treated as good as the first! Only used in summer/ covered and stored during Fall, Winter and Spring. I FEEL THIS IS A SCAM COMPANY!They said they would fix it if I paid for shipping and for the repair which I will be charged 30% of the actual price of the TV plus shipping cost. And then they will only allow an additional 1 month warranty. Obviously, this company runs some type of scam system. If they only warranty their product for a year that should be a warning ! Also, again both of these televisions were only used from the end of May to August. This product is just junk! j

We bought this TV in July 2023, and it sat in its box for almost a year because we had just moved and we hadn’t yet setup our outdoor space. We finally set it up, loved it, and it stopped working after about two weeks. We woke up one morning and the TV was flashing white at the bottom of the screen, nothing else. I emailed customer service asking if there was anything they could do, and they quickly replied and worked with me to get a replacement sent to us within a week of my initial email. They have been so kind and helpful, and followed up to make sure the new TV works. They sent a shipping label and we will pack up the old tv in the new tv’s box and send it back on its way at no cost to us.Excellent customer service from Sylvox, and a wonderful and very user friendly TV!