Momcozy WiFi Smart Baby Monitor with Camera and Audio, 5 Inch 1080P Screen with Wall Mount, Motion and Crying Detection, Secure Fence, Clear Night Vision, 5000 Battery

The camera received seems to be used before as it didn’t connect to the app and seems to be already connected to another account - very disappointing and inconvenient as I didn’t get to use the full functionality of the product- definitely returning it.

Love this baby camera! Has not given me any issues! I can hear my baby perfectly and you can adjust the volume. The volume works very well because it picks up every sound. The battery lasts a good amount of time, I use it almost every day. Motion detection works great, it will beep every time it detects someone or hears a sound. The two downsides is that it beeps loud for me imo I wish I could turn down the volume for it, I have tried. The other downside sometimes it looks blurry at night but I’ve realized if you adjust where it’s pointing at it will clear the image.

EDIT: My original review was one star and I was beyond disappointed in the product. We had some of the same issues that some of the other comments have listed. One night it officially stopped working. It turned off and the camera would not connect. I was LIVID. Once I got the monitor back on, I had to reconnect it to the camera. I pressed the pair button located on the back and it broke...... guys. IT BROKE. The long as short of it all: I sent MomCozy an email directly. it was not a kind email as I was very upset about this monitor failing me in the middle of the night. I don’t consider myself a very anxiety ridden person and didn't struggle much with it postpartum, but not having a baby monitor that works stressed me out to the max. Luckily and I am beyond thankful. MomCozy responded within hours and after a few back an forths about what was broken, some proof of it not working (a video of me pressing the button and it not pairing), they shipped me a new one in like 2 days. By the time I bought a temp camera and monitor, the new MomCozy one came in. Since then, I have actually had ZERO problems. They did state they were aware of the issues and it was supposed to be resolved in an upcoming software update. The new monitor we have had for about 2 months now and literally none of the issues have come back up. Even the time is correct. I really wanted to like the camera when I bought it as I adore the brand and have a lot of other products in their ecosystem. Plus it's a great camera quality! But I was so disappointed when I started having all these issues. I would still be weary, they helped me with a free replacement and I am happy with it so far! Leaving as a one star so people can see the good, the bad and the ugly of this product So disappointed. I haven’t even had this product for a full 2 months. Within the last couple of weeks started using the monitor full time as we transitioned my baby into his crib full time. The first few weeks we had no issues, other than the time being off. It always states it’s an hour behind. No matter how many times I manually adjust it. Otherwise is was so reliable and gave me peace of mind as the sound detection was very accurate and sensitive. However the last several days, all of the negative reviews under this monitor started proving true. Not only was the time wrong but the temperature detection was wrong. Constantly showing the room is 32°F even though the house is set to 68°F and I have the temp detection on for anything less than 67°F in his room. The sound/cry detection stopped working. This bothers me more than I can put into words. Woke up to the sound of my baby hysterically crying for who knows how long because the monitor never alerted me to sound in the room. The screen remained black and I had to manually hit the power button to wake the monitor before any sound came through. The monitor used to alert me if he sneezed or even grunted a little to loud. Now it won’t even go off if my baby is crying at the top of his lungs. On top of that, it constantly looses connectivity even when it’s within feet of the router. The lag is really frustrating considering the cost of the camera. I have restarted it and reset both the monitor and the camera and nothing fixes it. I have spent hours trying to troubleshoot and fix or reconnect the monitor. The app works just fine and the camera itself is great quality, but the monitor which is the piece that needs to be the most reliable, is garbage. For what this monitor costs, this is a major disappointment. As a FTM I adore other Momcozy items but this camera is beyond ridiculous. After spending several days researching cameras and landing on this one due to it matching my whole ecosystem of baby/mom products, this is infuriating. Do not waste your time and spare yourself the midnight panic when you’re baby is screaming their head off because the monitor you trusted to work suddenly stops working in the middle of the night.

After using 3 different baby monitors, THIS IS THE BEST ONE!! The clarity of the parent unit, the volume of the unit and the easily accessible app is what made this the best! Other apps required subscriptions but this one doesn’t and you can add another user for both mom and dad to have access to it!! ( THE PARENT UNIT LOOKS BLURRY IN MY PICTURE BECAUSE I USED FLASH ON IT AT 5 AM LOL but trust me it’s not!! Also again it’s 5 am, little man scooted his way down his crib apparently 😂 )

Update: The company reached out to me after this review and offered a refund. I appreciate the company standing behind their product and hope they iron out the kinks with this monitor. We have been using this monitor for several months. The first monitor we got, the sound did not work at all and it would disconnect any time we tried to move the camera from the monitor functions. The company sent us a second monitor. This one randomly disconnects but usually reconnects relatively quickly. Annoying but tolerable. Tonight, the first night of sleep training our baby, the monitor disconnects and will not reconnect even with turning it in and off several times and standing directly outside of the babies room. We can’t go into the room to get closer to the camera because it beeps obnoxiously when it cannot reconnect and will wake her up . So now we have to either go in to the nursery and wake her up trying to connect the monitor or go to sleep without a monitor. Infuriating after nights on end of no sleep and completely defeats the purpose of having a monitor. At this price point I expected a reliable monitor.