1. How do I update the firmware for the monitor and camera?

For first use, update the firmware to the latest version:

2. What situations are suitable for using the battery-powered camera?

The camera works great whether plugged in or running on its 5,000mAh built-in battery, ensuring seamless use during trips or power outages. When using battery power, you can expect about 9 hours of use and around 5.5 hours with night vision.

3. What detection features does the camera have?

The camera features cry detection, loud noise detection, and temperature monitoring. You can adjust the sensitivity for cry and noise detection with five different levels and set the push notification intervals to avoid frequent disturbances.

4. What does the Wi-Fi switch do on the camera?

The Wi-Fi switch is there to protect your privacy and security. When it's turned on, the camera connects to your router, letting you view the livestream on the app. If you turn it off, the camera will only connect to the monitor.

5. How does Smart Connect work?

Smart Connect is enabled by default. When the camera's Wi-Fi switch is on and it's connected to Wi-Fi, your device automatically switches between Wi-Fi and local connection for optimal streaming. To disable it, turn off the camera's Wi-Fi.

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Description

👶🔒 Next-level baby monitoring for the modern parent who demands clarity, control, and peace of mind.

PORTABLE POWERHOUSE - Built-in 5000mAh battery means seamless monitoring at home, on trips, or during power outages—freedom to roam with peace of mind.
PRIVACY YOU CAN TRUST - Toggle Wi-Fi off for a secure local connection with RSA-1024 & AES-128 encryption—your baby’s safety, hacker-free.
STAY CONNECTED ANYWHERE - Hybrid monitoring lets you check in with or without Wi-Fi, so you never miss a moment—perfect for busy parents on the move.
CRYSTAL CLEAR 2 K NIGHT VISION - Ultra-clear 2K video with 330° pan, 60° tilt, and 4× zoom captures every detail—even in total darkness.
SMART ALERTS NOISE REDUCTION - Active noise reduction cuts background noise by 20 dB and sends instant alerts for cries, temperature shifts, and loud sounds.

The eufy Baby Monitor E20 combines cutting-edge 2K HD video with hybrid Wi-Fi/no Wi-Fi connectivity, a powerful 5000mAh battery, and smart noise reduction technology. Its pan-tilt-zoom camera and ultra-clear night vision ensure you never miss a detail, while advanced encryption and privacy controls keep your family’s data secure. Designed for on-the-go parents, it supports multi-user access and delivers real-time alerts, making it the ultimate smart baby monitor for today’s connected lifestyle.

Specifications

Indoor/Outdoor usage	Indoor
Compatible devices	Smartphone
Power source	Battery Powered
Connectivity protocol	Wi-Fi
Controller type	Iris
Mounting type	Wall Mount
Video capture resolution	2K
Colour	White
Number of items	1
Included components	monitor, camera, charger, USB cable
Number of channels	2
Voltage	5 Volts
Wattage	1.6 watts
Item dimensions L x W x H	23 x 10 x 14 centimetres
Manufacturer	Eufy
Part Number	T8352
Product Dimensions	23.01 x 10.01 x 14.02 cm; 1.28 kg
Batteries	1 Lithium Ion batteries required.
Item model number	T8352
Item Package Quantity	1
Special Features	HD Resolution
Batteries included?	No
Batteries Required?	No
Item Weight	1.28 kg

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.