I just received my headphones. What should I do first?

Before using your headphones for the first time, then download app and update the via OTA (Over-The-Air) of headphones with sufficient battery. This ensures you have the latest features, optimal performance, and the best listening experience.

What should I do if my headphones disconnect or only one earbud works?

Simply reset the headphones to restore normal function. For detailed instructions, please refer to the product manual available on the product detail page. For further assistance, our service team is available 24/7 to help you.

What should I do if I have any questions before or after purchasing?

Whether you have questions before buying or run into any issues after receiving the product, feel free to reach out to us anytime. We’re here to help and want you to be completely happy with your purchase.

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Description

🎶 Hear More, Miss Less — The Open Ear Revolution

STAY ALERT STAY SAFE - Open-ear design keeps you aware of surroundings—perfect for outdoor pros.
FEATHER LIGHT CLIP ON COMFORT - Weighing just 5.1g per earbud, designed for all-day wear without pressure.
WATERPROOF SEAMLESS CONNECTIVITY - IPX5 nano-coating and Bluetooth 5.4 ensure durability and stable wireless performance.
POWERFUL BASS CRYSTAL CLEAR AUDIO - 12mm drivers with TOZO Origx Acoustics and Bass+ tech deliver rich, immersive sound.
UNMATCHED BATTERY LIFE WITH SMART DISPLAY - Up to 40 hours total playtime plus a digital battery indicator for worry-free use.

The TOZO OpenEarRing wireless earbuds combine ultra-lightweight clip-on comfort with advanced 12mm drivers and Bass+ technology for immersive sound. Featuring a smart digital display, 40 hours of total playtime, IPX5 waterproof rating, and Bluetooth 5.4, these open-ear headphones keep you connected and aware during all your activities. Customize your audio with 32 EQ presets via the TOZO app and enjoy intuitive touch controls, making them the perfect companion for active, safety-conscious professionals.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.