Question 1

Our ceiling is 3m, would there be enough rope to get the dryer high enough?

Accepted Answer

Our ceiling is almost 3m too and there is loads of spare rope, so no probs.  It's been a great purchase!

Question 2

is there a guarantee with this product?

Accepted Answer

Good Afternoon, 
Please find the conditions of our waranty policy below: 
A 12 month warranty is provided on all of our electrical products therefore in the unlikely event you ever need to use the warranty; we will cover all labour and parts. The buyer is responsible for delivery costs associated with returning the item for repair. Our warranty policy is to try fixing the item before arranging an exchange or refund.

For non-electrical products, a 30 day returns policy is provided therefore in the unlikely event that your item is delivered damaged or in non-working condition we will arrange an exchange free of charge. The buyer is responsible for delivery costs associated with returning the item.

1. Contact our Customer Care team on +44 (0) 1347 878888 to obtain a return reference number.
2. Buyer arranges return of the item/s.
3. A member of the Customer Care team will make contact to arrange redelivery of a replacement item.

Paid inspection
After the 12 month warranty on electrical items has expired, or after the 30 day returns period for non electrical items, we do offer a paid inspection service. For £29 our technicians will inspect an item and provide a quote for any extensive repair work and parts needed. The buyer is responsible for returning the item to us and providing tracking information. Once repaired we will cover the costs of re delivering the item.

Question 3

How do I fix this to a plasterboard ceiling l?

Accepted Answer

With difficulty - I simply screwed mine into the joists of the floor above. Have no idea how to deal with a suspended ceiling. Sorry

Question 4

what is the width you only give the length
i need to know the width

Accepted Answer

55cms

ASIN	B07DM3YKDN
Assembly Instructions Description	Includes illustrated instructions and a complete fixing kit
Best Sellers Rank	36,006 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 131 in Clotheslines
Brand Name	Monster Shop
Colour	White
Country Of Origin	China
Customer Reviews	4.4 4.4 out of 5 stars (752)
Item Dimensions D x W x H	0.56D x 2.4W x 0.14H metres
Item Weight	4.5 Kilograms
Manufacturer	Monster Shop
Manufacturer Part Number	24532
Material Type	Metal
Mounting Type	Ceiling Mount
Number of Items	1
Number of Packs	1
Recommended Uses For Product	Clothing
Size	180 x 14 x 56cm
Special Features	Space Saving
Unit Count	1.0 count

Clothes Airer Ceiling Pulley Maid Traditional Mounted Clothing Dryer 6 Lath Laundry Drying Rack Rail 1.8m White

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