Large Hot Towel Warmer Bucket Timer Electric Towel Warmer for Bathroom Auto-Shut Off Heated Towel Warmer Spa (Large | 20L | 12" Dia. x 21" Tall, Bamboo/Dark Green)

Update: I contacted customer service and after some troubleshooting they replaced my faulty unit. I’m so used to this towel warmer that I don’t think I can live without it, especially on colder days. Bought this towel warmer on July 11, 2023. Used it on a daily basis, very solid performance. Evenly warms one towel. Fits two towels, but maybe because of the volume, circulation is not too well and you get hot/cold spots. It suddenly stopped working on Feb. 22, 2025. Had a good run, but would've liked it to work for longer. Looking for a different brand for more durable product.

I gave them a bad review at first because I had contacted them about their product and they did not initially get right back to me, but they reached out to me and sent us a replacement product. You do not find many companies that stand behind their product and their customers like this company. I would definitely buy from them again. Thank you Zadro for showing all the other companies how to treat their customers. It worked great for awhile, but then quit working. Did not have it a year. Reached out to the company and did not receive a response. This is a lot of money to spend for it to quit working so quickly.

This is such an incredible waste of money. I purchased this item but had to return it because it didn't work. I used the second one a limited number of times, and this one has stopped working, too. Even in the limited time, it did work, but it wasn't very useful; the unit heated unevenly, leaving parts of the items in the warmer cold. My mother had surgery, and I thought I would give it another try, as she was cold, and I thought it would be helpful to heat her clothes, especially her nightclothes, before she got into bed. The unit could not be turned off with the on/ off buttons, so I unplugged it from the wall. I just tried to use it now, and it won't turn on. Or, rather, there was a very fine light that flickered and then went out. Then...nothing...I tried unplugging it and plugging it back in... nothing...I tried the button numerous times...nothing. It appears that this is headed to the trash. This is such a huge waste of money. It is very expensive, and if it worked, I thought it would be worth it. It is out of warranty, so I am stuck; I'm out of a lot of money, and I don't have any way to heat the towels or clothes. Do not waste your money! Two warmers, and they were both junk.

UPDATE: After 15 months of service, it has suddenly stopped working. Not heating up, "on" light isn't working. Disappointed, as it had been working great. Thought we had finally found one that would last a long time. Bought this Zadro towel warmer to replace a Brookstone unit, and after one year it's doing great (though we don't use it as often in summertime). Warms towel(s) pretty evenly. The Brookstone model had a flimsy clear plastic lid; this one seems to be better made. I would recommend it.

It’s big but it’s taller than it is wide so it fits nicely in a corner and it’s very lightweight and easy to move. How we use it: Turn it on when we first get in the bathroom and drop our towel in like you are placing it in a hamper. We have regular and big towels. Within 10 to 15 minutes the towel is warm. We usually only heat 1 towel at a time but it has worked well with 2 towels at once. This is not a microwave so you do need some patience with heating towels. We never tried rolling towels or packing more than 2 at a time, that could lead to performance problems. We do use it every day and it is simple to use and convenient. The default 15 minutes always works for us even if it turns off before we get out of the shower. We have also used it with a pair of sweatpants and sweatshirt and it was magical.

This is our second warmer from this brand that we have purchased. When searching for a new one this fell in the middle price wise. As tempting as it was to go with a less expensive model, sometimes you get what you pay for. I did read some of the reviews on this and some complaints about it only lasting a few years. Well I will say that ours did last approximately 2.5 years, but with 3 people using it daily I feel that was an acceptable life expectancy. This thing is game changer for your bath or shower routine. It heats up your towels or robe and is such an embrace wrapping the warmth around you after stepping out of a shower. I remember the first time my husband used it he called me at work and was like OMG this thing is amazing. One of those little luxuries you never knew you wanted or needed until you had it. I will definitely continue to purchase this brand as I know what it does and it does what we love.

My husband bought this as an early birthday present for me to have as I was recovering from hip surgery. I love, love love this towel warmer! I am always cold especially in the cold, damp northeast winters. Full disclosure, I have only used it in my "warm bathroom" with the shower stall. That bathroom has plenty of room to store under the pedestal sink and the cord is long enough to move the unit closer to the shower stall for easy to reach access. It is a very large for my regular size bath towel, turbin hair towel and my first layer of clothing. The ONLY thing to watch out for is the power button is sensitive to turn off. There is nothing worse than thinking your towels are warm and realize you inadvertently turned the unit off. It feels oh so decadent.... But, It makes me happy and grateful every single time I use it!

Worked well for a few years and then the interior started to rust. Can no longer use.

Great product for a hot tub in winter. It can hold two towels and might take about 15 minutes to warm them up. They won’t be as hot as a dryer but it is just so lovely to come out of a hot tub to a nice warm towel. I find the bucket version better than a wall hanging dryer like my parents used to have because it keeps the whole towel warm. My life hack is to put my towel in the dryer while I’m getting ready and then pop it into the bucket by the door to the backyard while I’m hot tubbing. This makes it maintain a higher heat level but is probably unnecessary. Lid is light plastic but the whole thing is cute. If you want to see another review check out “the hot tub lady” on YouTube and her video about the best accessories for owning a hot tub. It’s that is what motivated me to buy this! I’m very happy with my purchase!

Love love, love this, especially in the winter. you can put your towel, your robe and your slippers inside at the same time . Highly recommend and perfect as a gift.

Use caution when reaching in for towels. Great addition to a shower or bath for small children who might otherwise find it chilly when getting out. Towels do get HOT!! Love mine tho.

I bought 2 of these within 3 months of each other. One has completely failed and won't turn on and the 2nd one is getting more difficult to turn on each day. Not likely to last another month, based on the one that has already failed. I suspect the switches are of very poor integrity and fail easily. It is disappointing, because initially the towel warmer worked great...so much so that I bought a second one. Add to that the price has jumped by almost a $100 in the last year. I reached out to Amazon, but was told I needed to deal with the Seller directly. Good luck with that. There are numerous reviews with exactly this same problem. Bottom line....."AVOID THIS PRODUCT."

The product appears to work well. The wooden legs that it rests upon are not quite perfectly levelled so the unit rocks back and forth a wee bit if it was checked for stability, but it is still able to function properly.