NARWAL Freo Z Ultra Robot Vacuum & Mop, 12000Pa Suction, Dual RGB Cameras, AI Avoidance, Adaptive Hot-Water Self Wash, Self-Emptying, Pet Hair, Quiet, Google Home, Alexa, Siri Compatible

I've been using robotic vacuum cleaners since 2020 – from budget Chinese models to the so-called "premium" ones like Dreame. Unfortunately, most of them didn’t even survive a year. Dreame, in particular, was a major disappointment.Narwal Freo Z Ultra – my latest addition. Honestly, it’s on a different level.Build & Navigation:First thing you'll notice is the superior build quality. It feels solid and well-engineered. But what really blew me away is the navigation. My apartment is about 2400 sq ft, and this machine moves through it like it knows the layout better than I do! We have a kid, so the floor’s often scattered with toys – yet, the Narwal navigates with surprising ease.Hair Handling:We are a joint family of 7 people, including 4 women along with my 89-year-old grandmother. Naturally, there's hair fall. One of my biggest pain points with previous vacuums was cleaning hair from the brushes every single day. But this? It’s like magic. The way it handles human hair is just brilliant. Truly hands-free cleaning at last! The brush truly works! This is a USP for Narwal. From low models to higher end ones you will find these brushes and it just works!App & Performance:The app is feature-rich and user-friendly. The vacuum is a bit on the heavier side, but that adds to its stability during cleaning. The base station is wide but has a low height, which is great in terms of space utilization.Cons (or things to be aware of):Height: It’s slightly taller than my old Dreame L10s Ultra. As a result, it now misses cleaning under one of the beds. Not a dealbreaker, but worth mentioning.Electricity Consumption:Not exactly a con, but the dryer runs often to keep mop pads moisture-free. Since I clean in three sessions (3am, 10am, 4pm) due to house size and my experience with robotic vacuums, the dryer is working almost the whole day. I’ll track power consumption with a smart plug and update soon.The Real Challenge – Accessories & Cost:This is where it hurts. Accessories are crazy expensive in India:Floor cleaning liquid (650ml) – ₹1999Dustbin bags – ₹800 per bagMop pads – ₹999/pairAuto water exchange kit – ₹15–17k (ideally a pump with some plastic containers?)Honestly, this is not sustainable for the average Indian buyer. My humble suggestion to Narwal: manufacture accessories locally and bring down the price. Current pricing feels like a straight USD-to-INR conversion (x85/90), which doesn’t make sense for a growing market like ours.Customer Support – Yet to Test:With Dreame, customer support was a nightmare (pun intended). I had to tweet their CEO just to get a reply. I hope Narwal does better. If I ever face issues, I’ll update here on how their support fares.Bonus Features:Yes, it even has a microphone – so you can video call your vacuum, lol. Surprisingly, the camera quality is quite good.---Final Verdict:If you’re tired of unreliable Chinese robot vacuums, Narwal Freo Z Ultra is a solid, dependable choice. It’s ideal for Indian homes – whether you have kids, elders, pets, or long hair all over the place. Just keep an eye on accessory costs.Overall, a very satisfying and premium experience. Hope Narwal steps up support and local pricing soon – then this would be a near-perfect package.

The media could not be loaded. Freo Narwal Z ultra :review after 22days of use Superb vacuum and Mopping pro : 1: Delivery dot on time 2: Get rid of daily house help Now bcoz Mapped my home area within few minutes ,the area missed mapping can be mapped later as well .A :Brooming (vacuum) 12000Pa suctioning power is super even fine dust is suctioned with your ceiling fan is on, it is light to Navigate in dark as well. Dust collection is spot on absolutely NO hair tangle on ZERO tangle floating brush so no mess in hand B: Super streak free mopping ,mop is washed and dried by itself that is Totally smell free ,it has separate buckets of almost 5ltr of fresh water (purple Jar ) and grey water bucket (white jar ) so later u can discard the dirty grey water .C: Super LiDAR navigation can dodge the obstacles in it’s route like small fabric or shoes wires, toys. Works pretty much silently you use at night when sleeping 😃😃. Works on any surface Tiles, wood, carpet. Base station gives Notification on app and with voice as well. You have various options for customization in app too how you want your rooms to be cleaned ,when to be cleaned like vacuum first Mop later or only mop. You Can use Remotely from anywhere .Super AI robot . Cons :Product assembly done manually by us which was fun and easy peasy and You have virtual products help ready in any doubt .

Great machine. Does all things as advertised. Only keep the AI Stuff(Freo Mind) off and you are good to go.For Multi floor homes the floor with base station has vacuum n mop function but for other floors it's only vacuum as it won't be able to auto fill and clean itself. Faced a issue where it failed to identify a step on white tile. Other areas it was able to identify steps.For large areas need to be mindful of battery and water tank refills. Battery, it charges automatically and resumes the task but for water tank you have to interven to empty n refill them.The app also has all required functionality with customisation options.Price maybe on higher side but Great for a single floor apartment, Great app. Spare parts available on Amazon, good service network in April 2025.

Pathetic. Stopped working properly after a week. Though in warranty customer service is not responsive.

I have bought this product and have been using it since last 1 month. To start with it's very good looking product which makes your house looks beautiful.Performance wise it's exceptional. It's AI feature to auto detect and decide the intensity of cleaning is really helpful and is my favourite.This product is built to last. Has good features and I would recommend this to anyone any time.

One of the highest quality purchases I’ve made this year.Cleaning the house is a breeze with this robot, and it requires little to no intervention, because of the self cleaning and emptying features.Do be mindful of the timely care the robot requires, however, and keep cleaning its various parts (e.g., the onboard dustbin & filter, the sensors etc.).The app is easy to use, but some settings are hidden deep inside the app, so, exploring the app is suggested.Keep an eye out on Narwal’s store for the spare parts and detergent being replenished, as you will need them time and again.

I purchased this product recently from amazon. The product is truly amazing, app is super easy and feature rich. Coming to the cleaning side - it does 90 percent of the cleaning ( Although in some cases - I can see traces of dirt left behind)Overall happy with the purchase!!