Question 1

Are these refrigerated?

Accepted Answer

This product now comes in both a Refrigerated and a Shelf Stable version.

There is no difference in the formula or the health benefits between our Shelf Stable and our Refrigerated Raw Probiotics Vaginal Care.

The only difference between the two is the bottle itself: the Refrigerated product comes in an amber glass bottle, and the Shelf Stable product comes in a desiccant-lined, BPA Free plastic bottle which does not require refrigeration.

Below are product links, for your easy reference:

RAW PROBIOTICS VAGINAL CARE REFRIGERATED: https://www.amazon.com/dp/B00ASZ2QNQ

RAW PROBIOTICS VAGINAL CARE SHELF STABLE: https://www.amazon.com/dp/B07CZ5ZDFT

Hope this helps.
In Health,
Erin M.
Garden of Life

Question 2

does this arrive alive on ice packs?

Accepted Answer

The refrigerated version DOES need refrigerated and kept above 71 degrees as stated on the package to guarantee it’s quality. That said the seller doesn’t care and will ship it slow so it sits in mail trucks for a full 3 days without a cold pack in 90 degree weather.

Question 3

Does this product ship with a cool pack?

Accepted Answer

We store all of our Probiotics in refrigeration and ship it out on ice packs only if it is requested by our customers.  I checked on the box and it says, "At expiration date under recommended storage conditions: Best Refrigerated. Store in a dry place at 71 degrees or below".  We recommend if the weather is hot in your area for future to request FedEx 2nd day with ice packs to keep it cool during transit time in hot temperatures above 71 degrees.

Question 4

Is it normal that they smell horrible like chemicals when you open them?? Not sure if i should take them

Accepted Answer

The smell you are referring to may be coming from the bottle itself.

The unique, desiccant-lined bottle maintains the potency and efficacy of the probiotics, so you can store the product in your cupboard or pantry – without refrigeration. This Shelf Stable probiotic is in a BPA Free, Recyclable plastic bottle.

Please rest assured that the bottle is food grade, and is safe for use with our products.

I hope this helps.
In Health,
Erin M
Garden of Life

ASIN	B07CZ5ZDFT
ASIN	B07CZ5ZDFT
Age Range Description	Adult
Allergen Information	Gluten Free
Best Sellers Rank	#4,086 in Health & Household ( See Top 100 in Health & Household ) #17 in Acidophilus Nutritional Supplements
Brand Name	Garden of Life
Color	N/a
Container Type	Bottle
Customer Reviews	4.6 4.6 out of 5 stars (7,880)
Date First Available	May 15, 2018
Diet Type	Gluten Free
Dosage Form	Capsule
Dose Release Method	Immediate Release
Flavor	Unflavored
Global Trade Identification Number	00658010123341, 30658010123342
Is Discontinued By Manufacturer	No
Item Dimensions	4.63 x 2.32 x 2.32 inches
Item Form	Capsule
Item Nype Name	Probiotic & Enzyme Supplement
Item Weight	0.08 Kilograms
Item model number	103330
Manufacturer	Garden of Life
Manufacturer	Garden of Life
Manufacturer Part Number	103330
Material Features	Gluten Free
Material Type Free	Gluten Free
Model Name	Raw Probiotics Women's Vaginal Care
Model Number	103330
Number of Items	1
Primary Supplement Type	Probiotic & Enzyme Supplement
Product Benefits	Urinary Tract Support, Vaginal Health Support
Product Dimensions	4.63 x 2.32 x 2.32 inches; 2.82 ounces
Special Ingredients	Acidophilus
Specific Uses For Product	Vaginal and Urinary Tract Health
Supplement Formulation	Individual Supplement
Total Servings Per Container	30.0
UPC	658010123341
Unit Count	30.0 Count

Raw Probiotics Vaginal Care - 50 Billion CFU - 38 Probiotic Strains - Supports Vaginal & Urinary Tract Health - Shelf Stable - 30 Vegetarian Capsules

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