SmartClean Nuo, 5000Pa HyperSuction Robotic Vacuum Cleaner with LiDAR 3.0 Navigation & Home Mapping | Wet Mopping | 5-Hour Run Time | 5000mAh Battery | Smart App Control

This is more than just a satisfying purchase—it's truly a quality product, as expected from Forbes. It delivers exceptional performance and offers incredible value for money. It works like a charm! In fact, it's doing 200% better than our maid ever did. For anyone frustrated with unreliable maid services, I highly recommend this. The cost of this product easily pays for itself within six months, considering the amount typically spent on inconsistent domestic help. I was so impressed with its performance that I purchased a second one for my parents. It’s simply more efficient, more hygienic, and so much more reliable. A special thanks to Ritu from Forbes for conducting a very informative virtual demo. She clearly explained every feature and made it easy to understand how to get the best out of the product. Thank you, Forbes, for such a reliable, efficient, and high-quality solution!

I purchased this product in December 2024 for my mother, and it was used regularly until May 2025. After that, she went out of station for around six months, during which the product was carefully cleaned and stored properly. Once she returned, she used it again for about four months before it suddenly stopped working. My mother maintained the vacuum very carefully. She cleaned it after every use and ensured that it never got stuck or mishandled in any way. What was even more disappointing was the extremely poor response from the service centre. I had to follow up with both the service team and the company at least 10 times before a technician was finally sent to inspect the product. After examination, the technician informed us that the issue was either with the wheels or the motherboard. Eventually, it was confirmed that the motherboard had failed. Now, I am being asked to pay an additional ₹9,000 for the repair. It is shocking and unacceptable that a product from a reputed company like Eureka Forbes develops such a major issue after only around 10 months of actual usage. This is not only disappointing in terms of product quality, but also feels like harassment, especially considering that the product was purchased for a senior citizen. I expected far better quality and customer service from such a well-known brand.

Having upgraded from the Vac and Mop version which we bought 4 years back, this new version is really a step towards. The charging is quick, battery retains at least for 2.5 hours of cleaning with maximum setting. The scheduler works well. The mapping is reasonable. The product is quite intelligently done as to how it maneuvers different type of areas We hope it gets some additional features in future in form of software upgrades. Overall quite happy and shall look fwd to review the feedback after 3 months of usage. Reducing 1 star since the package was recieved with the seal broken

I recently purchased the Eureka Forbes Robot Vacuum Cleaner, and I'm thrilled with its performance! The product does exactly what it's supposed to do - keeps my floors clean with minimal effort. The demo session was impressive, and special thanks to Sneha, who was extremely helpful and patient in answering all my questions. Her expertise and guidance made the entire experience seamless. The robot vacuum cleaner is easy to use, efficient, and quiet. It navigates effortlessly around furniture and other obstacles, leaving my home spotless. Overall, I'm delighted with the product and the service provided by Eureka Forbes. I highly recommend this robot vacuum cleaner to anyone looking for a reliable and hassle-free cleaning solution. Great job, Eureka Forbes! Keep up the excellent work!

I bought the Robotic Vacuum Cleaner from Eureka Forbes in 2024, and my experience over time has been extremely disappointing. Initially, the product had a sensor issue within the warranty period. It was replaced, which was the only positive part of my experience. However, after replacement, the problems continued: The same sensor issue occurred again, and I had to raise the complaint 3–4 times before any action was taken Later, a water intake issue developed, where the machine stopped taking water from its tank. I had to pay around ₹3000 for repair, and even then, the technician visit happened only after repeated follow-ups (3–4 complaints) Now, in March 2026, the app shows that the wheels are not detected / suspended, and since then: I have been continuously calling customer support Multiple complaints were raised No technician has visited my home even after more than a month Complaints are either not properly registered or closed without resolution Even after sending emails, there has been no response The biggest issue is not just the product quality, but the extremely poor after-sales service: No transparency No accountability No proper complaint handling Only repeated “high priority” assurances with zero action As a long-term user, I can say this product is unreliable, and the service support makes the experience even worse. I would strongly advise potential buyers to think twice before purchasing, especially if you expect dependable after-sales service.

This product is an excellent acquisition for daily use. It offers exceptional suction power and boasts superior quality with a variety of features. Furthermore, it is simple to set up and operate, requiring no constant supervision.

It's a good product. It's a must for those who live in houses with bigger rooms and who don't have time to properly clean the rooms. It's super silent usually vacuum cleaners identified with lot of noise, but this one is an exception. it takes a while to clean a room. It first goes along the borders of the room and then starts cleaning the room. It doesn't clean corners of the rooms properly objects like wires and some plastic items sometimes could trouble it. Though it has a mopping cloth it doesn’t remove stains nor it is as effective as it’s expected to be. It deeply cleans under cots and sofas which are hard to reach and boring to clean with this vaccum cleaner it’s a breeze though it does work on it’s own we should keep an eye

I eventually purchased the "Eureka Forbes SmartClean Nuo, 5000Pa HyperSuction Wet & Dry Robotic Vacuum Cleaner" after doing a lot of research. Why I selected this: 1) Its customer support is quite proactive; I had no problems, at least. 2) Within a day of the delivery, I had a virtual demo of the product. They had arranged a live demo for a time that worked for me, and I had to give special credit to Xkazi for her insightful virtual demonstration. 3) It is quite effective at cleaning. The mopping isn't that horrible either. 4) cheaper comparatively 5) simple app for hassle free operation (Don't expect to have privacy Since its a third-party app called 'smart life' by volcano technology ltd., Address: 6F,Suite 603,Laws Commercial Plaza,788 Cheung Sha Wan Road, Hong Kong, China) cons 1) got tangled in its on wire coming out from docking unit (as long as you make sure you tie up the loose wire the problem is solved) 2) getting on and off the carpets could be a bit difficult for the robo vac especially when the carpets edges don't stay flushed to the floor 3) if you have pedestal fan with a conical kind of base then the robo vac get stuck on it until you had it manually help it get off 4) when the docking station is off due to power failure the robo vac will loose its way back and will be roaming here and there 5) Sometime its a bit dumb, like hitting on wall or legs of table or chair to conform its presence