Why can’t the item connect to Wi-Fi or the app, or why is it unstable?

Ensure the doorbell and chime are within 5m to maintain a stable link. Keep the Wi-Fi router within 7m of the chime to avoid signal loss or latency and disable AP isolation on your router.

Does the Aqara G4 support dual-band Wi-Fi (2.4GHz and 5GHz)?

No, the Aqara G4 only supports 2.4GHz Wi-Fi networks. It is not compatible with 5GHz or dual-band networks that combine both frequencies under a single SSID.

Can I connect this doorbell to my existing traditional chime?

No. This doorbell is designed to work with the included 95dB chime for optimal performance and compatibility.

Why is the battery life shorter than expected?

Please make sure to use 1.5V alkaline AA batteries only. Non-alkaline batteries may cause fast drain or malfunction. Also, high motion detection sensitivity can reduce battery life. For longer life, enable Power Saving Mode in the app.

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Aqara G4 Video Doorbell with Chime, Wireless or Wired Doorbell, Facial Recognition and Automation, 2.4GHz WiFi, 1080p, Wireless Doorbell with Camera, Compatible with HomeKit, Alexa, Google Home

Product ID: 656881790

Details

Recommended uses for product
Outdoor
Brand
Aqara
Model name
SVD-KIT1
Connectivity technology
Wireless
Special features
2 Way Audio

🎥1080p HD video resolution

📶2.4GHz WiFi connectivity

🤖Local AI facial recognition

155505CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

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Description

🔔 Stay Ahead of Every Visitor with Smart, Secure, and Stylish Doorbell Tech!

FLEXIBLE POWER OPTIONS - Choose wireless battery power or wired connection for uninterrupted 24/7 security.
AI POWERED FACE RECOGNITION - Reduce false alerts and automate smart home triggers with local AI processing.
SEAMLESS SMART HOME INTEGRATION - Effortlessly sync with Apple HomeKit, Alexa, and Google Home for ultimate control.
CRYSTAL CLEAR 1080 P VIDEO AUDIO - See and speak to visitors in real-time with wide 162° viewing angle and two-way audio.
ROBUST SECURITY ALERTS ANTI THEFT - Instant alarms for unknown faces, suspicious activity, and tampering with a powerful 95dB siren.

The Aqara G4 Video Doorbell combines 1080p HD video, local AI facial recognition, and flexible wireless or wired power options to deliver a smart, secure, and highly customizable home entry experience. Compatible with major smart home ecosystems like Apple HomeKit, Alexa, and Google Home, it offers 24/7 recording, two-way audio with voice masking, and powerful anti-theft alarms, making it a must-have for modern homes seeking seamless security and convenience.

Specifications

ASIN	B0BPHTL7MG
Alert Type	Audio Only
Antenna Location	Outdoor Security
Are Batteries Required	No
Audio Visual Recording Capabilities	Video and Audio
Brand	Aqara
Built-In Media	Video Doorbell G4 × 1; Chime × 1; AA Battery × 6; User Manual × 1; Screwdriver × 1; Wall Screw and Dowel Kit × 1, Mounting Wedge at 20° × 1, Screw Kit × 1; Chime Cable × 1
Color	grey
Compatible Devices	Smartphone
Connectivity Protocol	Wi-Fi
Connectivity Technology	Wireless
Connectivity technology	Wireless
Control Method	App
Controller Type	Amazon Alexa
Customer Reviews	3.8 out of 5 stars 3,310 Reviews
Effective Still Resolution	1080 Pixels
Effective Video Resolution	1080
Enclosure Material	Metal
Field Of View	162 Degrees
Flash Memory Supported Size Maximum	512 GB
Flash Memory Type	Micro SD
Form Factor	Box
Frame Rate	15 frames per second
Frequency Band Class	Single-Band
Indoor Outdoor Usage	Outdoor
Indoor/outdoor use	Outdoor
Installation Type	Self Adhesive
Item Dimensions	14.1 x 6.5 x 3 centimeters
Item Type Name	Security Camera
Item Weight	0.36 Pounds
Light Source	Infrared
Manufacturer	Lumi United Technology Co., Ltd
Memory Storage Capacity	512 GB
Mfr Part Number	SVD-C01
Model Name	SVD-KIT1
Model Number	SVD-C01,SVD-C02
Model name	SVD-KIT1
Mount Type	Wall Mount
Night Vision	Night Color
Number of Channels	1
Number of Items	1
Other Special Features of the Product	2 Way Audio
Photo Sensor Resolution	1080 Pixels
Power Source	Battery Powered
Product Grade	Residential
Recommended uses for product	Outdoor Security
Room Type	Garage
Shape	Rectangular
Special features	2 Way Audio
Specific Uses For Product	Surveillance
UPC	192784000885
Unit Count	1 Count
Video Capture Format	MJPEG
Video Capture Resolution	1080p
Video Encoding	MJPEG
Viewing Angle	162 Degrees
Voltage	12 Volts
Water Resistance Level	Not Water Resistant
Waterproof Rating	IP66
Wireless Technology	Wi-Fi
Zoom Type	تقريب رقمي

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

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155505CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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