Cuisinart Coffee Maker, 12-Cup Glass Carafe, Automatic Hot & Iced Coffee Maker, Single Server Brewer, Black Stainless Steel, SS-16BKS

I am loving my coffee center by Cuisinart. I love the options of 1 cup or a full pot. The coffee is nice and hot and there are so many features like changing the heat on the plate that keeps the pot warm. It also looks nice on my counter. It's very easy to use. The only issue I had was the pod side would not work at first so I got on YouTube and it showed a button behind where the arrow for the pod is. You have to push it a few times and loosen it up and then it works. I didn't see anything in the booklet about that. It's very easy to clean and easy to put back together. I got the dark Grey metal and I just love it.

I love that I can do any Kcup or use the filter for freshly ground coffee. The only thing is that it takes so long to brew my cup or carafe. The plus to that is when filling the carafe it will stop so you can pour your cup.

I will say this makes great coffee. The single cup Keurig is extremely fast. What drives me crazy is sometimes the single side will not brew. It actually only worked a couple of days when I bought it and I was abou to send it back butdid some research. The Keurig side has a rubber covered switch inside where the Keurig cup goes. I seems to sense the cover is closed. When the switch senses the cover is closed there will be a "POD" LED illuminated meaning you can brew. It's well documented that the switch doesn't always pop up when the cover is opened and then you can't brew. I suspect there is more to it than that because if the switch was always sensed the cover is closed, then it wouldn't matter when you opened he cover. In any case, per several comments from folks who called Customer Service, the "fix" is to reach in and press the rubber cover to move the switch. That didn't always work in my case. I had to use my fingernail to push down on the rubber switch cover then slide my finger off so the switch would pop up. Just pressing and releasing didn't always work. I fact, I put a label inside saying "Reset" by the button. It happens quite often and it's only an inconvience except when we have house guests and they try to brew a single cup and it won't. With all the comments online, you'd think they'd fix that. Living in Colo, we get a lot of house guests. For those that get up before us, and after seeing so many of them struggling to make the carafe coffee, I ended up putting #s 1-5 for the steps for them to make coffee. The K-Cup side is easy as long as the POD LED illuminates. "A" to check the display and select the quantity, in ounces, and then press. Maybe we shouldn't have house guests? LOL.

This coffee pot works well. the carafe did shatter on the hot plate, not sure what happened. The pod section did have the problem that many had reviewed with the light not coming back on after the initial first use. There was a review that stated you could pull up on this grey, silicone 'button' behind where the pod itself sits and I got used to pulling that up all the time. Annoying but it worked, however if you have bigger fingers you would probably need a tool to help. Well I came upon a post that on Reddit that mentioned they had someone in customer service who knew how to fix it. You might need to uplug the machine the reset it first then pull up and down on that button several times (like 10) and it seems to fixed now. It sucks that an older carafe I kept from the previous maker doesn't sit right on the hot plate and that the correct replacement is $50 through their website which is ridiculous as the carafe is useless without the maker. Their customer service can be iffy but thank you for finding out something that should have been in the instructions and they need to make parts easier to replace.

This coffee maker was purchased because our Keurigs just weren’t making good cups of coffee. Watered down, nor good. I read so many reviews, and landed with this on. We liked that you could brew single cups and pots! I also liked it would brew a 12 oz single! It was great for a while, but 19 months later (I believe small appliances should last longer) the single brew side has not only quit working, but it explodes the k cups and then you have grounds everywhere. Such a mess. I truly loved it for the first year and a half, but honestly it should last longer.