Bissell CrossWave OmniForce Edge Cordless Multi-Surface Hard Floor Cleaner Wet Dry Vacuum with Zero-Gap Edge Technology, 3930F

I’ve been using this vacuum regularly and it has made cleaning so much easier. It vacuums and mops at the same time, which saves a lot of time, especially with pets and everyday messes. I like that it’s cordless and easy to move around the house. The edge cleaning works really well along walls and corners, and the floors dry pretty quickly after using it. The dirty water tank is easy to empty and clean, and the self-cleaning feature is super convenient. Battery life has been good for my daily cleaning needs. Overall, it feels powerful, simple to use, and definitely worth it for keeping floors clean with less effort.

Edit: two week update. my apartment is much cleaner, it's so much easier to use this than a plug in vacuum and a mop, and then you realize how gross old mops really are. apartment overall is cleaner bc the floors are. original: I have a cat, he doesn't mind this vacuum and hated my other one. I have a thick carpet and this is able to vacuum and steam it. so my cat doesn't hate this vacuum, he just watches it. This is my first cordless vacuum, and my apartment has a lot of corners, so that's also really fantastic, I don't think I'd get a wired vacuum again. it got all the kitty litter off the floor, all the dust out, picked up more than my old plug in vacuum, the apartment smells great. I realized how gross old fashion mops were when I used this, bc I vacuumed and mopped my floor, but you're taking a dirty thing, even if you wash it, and putting it in yucky water, steam sanitizes and takes care of pet allergens so it's great if you have friends with pet allergies. it also cleaned some cat vomit off my white carpet, so it paid for itself on day 1, 6 out of 5 stars. I can't recommend it enough. The battery life is 30 minutes, this is the only drawback, but that's bc I bought the one for a thick rug, if you have a thick rug you need this... but it's so easy to setup, pick it up and go, I find myself just keeping the place a lot cleaner. I have used a less powerful shark one, I got this one on sale for the same price, this got up more, it's meant for pets, so there is a pet cleaning solution. I think this is why the battery life is shorter, but I don't need a corded vacuum or a mop anymore, so overall I'll have less stuff, and the place is cleaner and has less allergens.

This machine cleans really well, when it works. After about 6 weeks I got an error code indicating that the clean water canister was empty. It wasn't. Because of the error code, the machine would stop dispensing water, leaving it a simple vacuum. I called Bissell support and they put me on a video chat to confirm the error code and the full water canister. Acknowledging the machine was broken, they sent me a shipping label and said they would send a replacement when they received mine. Of course, I didn't have the original box and this thing is pretty big so shipping it back was kind of a pain, but OK. I received the new machine a few weeks ago and this time I was smart enough to keep the box. Sure enough, a few days ago -- after using the machine 4 or 5 times -- same error code. I just got off the phone with the company (this time the service agent didn't "have access" to the video chat program so I had to email photos) and I'm waiting for another shipping label to send it back. Clearly they have a QA or design problem. I don't know why they built this thing to stop dispensing water when it thinks it's empty. Just flash the code and leave it to the user to notice that it's empty. UPDATE: My third unit started doing the same thing, but this time I figured out what's happening and fixed it. The clean water canister does not fit tight into the base, causing the flow of water to stop and the machine to flash the code for an empty canister. My fix is to place a rubber band on top of the canister before snapping it into place. The rubber creates enough pressure to keep the canister firmly in place. Hey Bissell, I 'm available as a product development consultant. At least you'll know someone is actually using your products before shipping them. UPDATE 2: I was wrong, again. This fix lasted for a while and then the machine started doing the same error message. Called Bissell and was put on hold multiple times for 5-10 minutes each time before finally getting approval to send it to them. Here we go again. I had to hunt down a large box and shlep it to FedEx. Got an email a few days later saying they received it and it would be repaired and sent back in a few days. Waited a couple weeks but heard nothing. Called them and went through the routine: Please hold, apologies for the delay, please hold, getting authorization from corporate, and on an on. After about 45 minutes finally got approval and I would receive a new machine in 4-5 days. Waited a week. Nothing. Called again and it was the same exact routine. Waited another week. Nothing. Called again and went through the same routine for a 3rd time. This time I got an email from FedEx confirming the machine is expected to arrive today. I don't want to even open it at this point. Anyone want to buy a NIB Crosswave? $50. They sent me a survey about my experience. You can guess how that went. The first question was whether I could understand the CS rep, so they know they have a problem with their overseas call center, which was like talking to a non-English speaking person in a bowling alley.

I splurged on a crosswave after surgery because I couldn’t lift my mop bucket - only to realize I have deprived myself for far too long. This machine is my best friend. We live in a subtropic environment. We have so much sand, and tropical downpours in the afternoons. Add kids and pets to the mix and my tile floors are always a disaster. I can’t afford to not clean them but bending to use the dustpan and lifting my spin mop bucket were no-go’s following surgery. We got the cross wave and tried it out the same day and I thought “this isn’t half bad.” A couple of days later, knocked over a 16 oz glass filled with a freshly made iced latte. Shattered glass, ice, and coffee covered my kitchen. I picked up the big pieces of glass and set to work with the crosswave. I started by just vacuuming it. I did have to empty the dirty liquid compartment when done which revealed chunked of glass (easy to knock out from the float device that caught them). Once that was done I ran a clean and then mopped the floor with it. Just to be sure I went back over the kitchen with my broom and did find one small Piece of glad that the cross save didn’t pick up (It may have been under the fridge or In a corner). At that point - seeing how easily I cleaned up a huge mess despite my limitations - I was sold. I have had my cross wave for 3 weeks and use it every other day or so (sometimes more) and am astonished at how much dirt it picks up. Today when I cut ap a watermelon and a have landed on the floor with a big splat, I picked up the piece and quickly cleaned up the mess with the crosswave. We are a low-tox house so instead of using the bissell cleaning solution, I pre-dissolve 2 “clean” dishwasher pods into 2 liters of water and use that in the clean water compartment (this may void the warranty, so I wouldn’t suggest others do this without reading the warranty) Things I love: Easy, convenient, cleans well, easy to use my preferred cleaning solution in, even my child can use it. I also love the self clean feature Things I would change: Both clean and dirty reservoirs are small. It would be nice to see them larger but that would change the weight. It uses a lot of power - if the battery doesn’t hold up well, it won’t be much use in a few years.

This has been one of the best purchases I’ve made. It’s extremely easy to use, and the battery life has impressed me — unlike other vacuums that lose power in a single session, this one keeps going. Even during long cleaning sessions, I’ve never run out of battery after 3 months of use. The cordless design is a huge plus because you can move freely around the house without getting stuck or unplugging anything. If I could improve one thing, it would be the filter capacity. When cleaning the whole house, I usually need to empty the container at least twice. I also wish it came with an accessory to reach smaller or hidden spaces, since its size makes those tighter areas a bit harder to clean. Overall, it’s a great vacuum with excellent performance and battery life. Just a few small upgrades would make it perfect!

I am in love!!! This is the most amazing floor cleaner I have ever owned and I hate to mop. My floor is never completely clean and I have a lot of floor. I ordered another brand and sent it back and thought I'd try one more time. I got this Bissell CrossWave OmniForce and can't get over how well and how easy it works. First of all, it charges on a stand so no cord. The charge lasts a long time. I cleaned my entire floor and only used about 40% of the charge time. I am not a technology person so the digital stuff scares me but this machine is so easy to use. First I vacuumed to dry surface. I dumped the container. Then added solution(included) and water to water basin. I push one button which releases water as you go over the surface. I did about a 5x6 area then pushed another button which switched to all dry so it sopped up the water and cleaned the floor. Then I moved back and repeated the process. I'm telling you, my floor has never been this clean. The dirty water in the dirty water tank was proof of what it got up. My floors were dry when I finished mopping an area (good for laminate) and at the end of the entire job, the mop head was almost dry. I dumped and rinsed the dirty tank, washed the mop head and set it out to dry then tested my floor for dirt. I got a clean white towel, wiped it across the floor, then wet the towel and did the same thing. No dirt showed on the towel!!!! Amazing!!! No more dirty socks!!! I am sooo excited!!

I got a great deal on this during Christmas sales and I was so excited to get it...but it just doesn't work very well. The brush doesn't quite touch the floor so the spinning brush doesn't scrub, it just sort of flings the water onto the floor. Also, my house is small - its 1500 sq ft and I only use this in the kitchen, dining room and living room and I had to dump the water and refill 3 times, once for each room. The battery life lasted long enough but I was down to 15% by the time I was done (did I mention small house?) so if there was a bigger job to do, I'm not sure it would last. Running around refilling the tank every 5 minutes for a sub-par job is just not worth it so I'll be returning it. Pros - The vacuum works better than I expected and gets all the way to the edge which is nice. Also its very quiet which I love. I bought this to replace my Bissell Steam Vac 2747A which died after 2 years (water pump went out should have bought that 2 year protection plan I guess) and wanted to try something new because it was SO LOUD. But at least it worked...until it didn't.

Purchased this because I was looking for something compact since I live in a small 1br apartment- all vinyl plank flooring. I have 2 small dogs and even though I clean their paws in the sink with soap and water after every outing and remove my shoes before I enter, the floor manages to collect a lot of dust, dander, and some of all of our collective hair (they’re Shih Tzus and I keep their hair short). Prior to this mopvac I cleaned the floors by hand with a vinegar & water solution with lemongrass oil. It smells lovely, and the best part is the floors get really clean and this doesn’t require any dry time or rinse. I had high hopes for a 2 in 1 appliance. The 3 stars are for the vacuum. I was impressed going over the floors after I had hand cleaned them the day before at how many small particles it had picked up. The mop function however is severely lacking for me. I used the sanitize solution and turned on the mop function after I had vacuumed the entire space. I managed to vacuum and then mop about 3/4 of the 670sf space before I had to place it back on the base to charge and finish mopping. I charged it, finished mopping, then let the floors completely dry before testing out the cleanliness. I had left the floors untouched for 2 days prior to this and the kitchen being our high traffic area was where I tested first. I sprayed my regular solution with a microfiber cloth and was bummed out that the floors were not clean at all. I hand cleaned all the floors after they dried and I will be returning this and possibly getting a vac and separate steam mop. It might make more sense because steam actually sanitizes without having to purchase re-fill solutions. I would have been happy to purchase the bissell solutions if the performance was there. The design is nice and compact and it runs quiet. Just not getting the floors clean enough for me!

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Need to know meaning of low value and why it was not mentioned in description before we buy