Longer RAY5 High Accuracy Cutting and Engraving, 10000mW Laser Engraver 0.06 * 0.06mm Spot, 3.5" Touch Screen, Multiple Machines Control, DIY Marking for Wood and Metal 15.7"x15.7", laser class 2

The engraver is not quite up to what it claims from the recommended settings. When cutting 3mm basswood it is taking me 2 passes at a lower speed. When doing a engraving on wood, I am having to do it at a slower speed and higher power. It seems to do ok with the metal on the Amazon black business cards and coasters. Another problem, I have had is with the machine just stopping while engraving. Common message was lost connection. This happens weather I am connected with the cord or using the SD card. This was a hit and miss regardless of the project. It is really fusterating when it ruined the project. The machine did a nice job when it completed the project. It just is taking a lot longer than what the recommended setting were or unsuspected stops for no reason, that may ruin the project. Most of the research I did on this engraver were good, I just didnt get the results that I saw from the other reviews.

I can't express in words how satisfied I am with this laser. The Ray5 w/10W laser module greatly exceeds my expectations. The laser is very well-built, and was rather easy to assemble as long as you follow the directions step-by-step. Took me about 45 minutes to assemble it - as this was my first laser and I've never put one together before. In the short time that I have owned it I have already made fantastic engravings such as coasters, art, monograms, and other fantastic projects. I can't believe how powerful this device is...simply SUBERB! I did my internet due diligence [for two weeks] before purchasing this specific unit by Longer, and I'm glad I did. There were many other laser options out there, but the Ray5 received fantastic reviews from everybody that uses one, and most of them were using the 5W version. I decided to go with a 10W unit because I wanted to make sure that I did not outgrow the 5W unit too quickly - if that's even possible because the 5W unit received rave reviews for what it could do. Plus the fact the Longer Ray5 has a color display in the left front that makes things so much easier when using it. Yes, I had several questions after assembling the laser and starting to use it - and I must say, product support from Longer has been simply incredible. I would email a question and get a response within 24 hours - if not sooner - in every instance. The only way customer support for the Longer could be better, is if the support staff were in the same room with me when I asked a question. Customer support is important to me - but I never anticipated it would be this good. I'm glad I chose this Longer laser. So I'm sure whoever is looking to purchase a laser is going to do their own due diligence. If quality, ease-of-use, power, and importantly - customer support – is important to you, look no further. Choose a Longer Ray5 laser and you will not regret it!

I've used a desktop CNC before, but couldn't do some of the finer writing I needed to do for the lid of an urn. I ended up the the Longer Ray 10W. I did have a problematic power adapter, but Longer replaced it after a few emails. Since I received it, I have already used it on projects that I would have done CNC work previously. It is incredible. I am using Lightburn as my software. For the most part, with my relatively simple projects, the learning curve has been quick. The "medallions" shown in the one photo are both etched and cut using the laser. The size was an exact fit for what I needed.

Works ok so far, have not used a lot. If you are new to this as I am , more basic software instructions would be very helpful. Is much , much slower than I imagined it would be.

New to lasers, new to engraving. Watched a few positive youtube vids and took the chance. It was a breeze to set up, connect to my decidedly crappy computer, and starting making stuff. It really does solve my dilemma of transferring images to wood. Very happy with it.