Is the product safe to use when it gets warm/hot?

It's normal for the power bank to reach temperatures between 98-118°F when the ambient temperature is 77°F. This device complies with IEC 62368 certification standards, ensuring its safe operation

Is the power bank compatible with Android phones, and can a phone case affect charging?

This power bank is designed for iPhone that support magnetic wireless charging, from iPhone 12 onwards, except for the iPhone SE 3. Phone cases thicker than 2.5 mm or those that are non-magnetic may reduce charging efficiency and are not recommended.

Why doesn't my phone achieve 15W wireless charging power, and why is the charging circle not displayed?

Ensure your iPhone 12 runs iOS 17.4 or later, and iPhone 13 or later has iOS 17.2 for optimal charging and display; this power bank is not Android-compatible. If the USB-C port is charging a device, wireless charging output will be reduced to 5W.

Why does charging stop at 80%?

Your iPhone may automatically stop charging at 80% to protect its battery from overheating, as part of iOS 17's thermal management strategy. Charging will resume once the device cools down. Moving it to a cooler spot can help speed up this process.

Why is my power bank providing fewer charges than expected?

The capacity reduction during charging is due to a 30% to 45% energy loss in the battery cells and conversion circuitry. Therefore, a fully charged Anker MagGo Power Bank (10K) offers an estimated 6,000mAh to 7,000mAh to power devices.

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Anker MagGo Power Bank, Qi2 Certified 15W Ultra-Fast MagSafe-Compatible Portable Charger, 10,000mAh Battery Pack with Smart Display and Foldable Stand, For iPhone 15/14/13/12 Only(USB-C Cable Include)

Anker MagGo Power Bank, Qi2 Certified 15W Ultra-Fast MagSafe-Compatible Portable Charger, 10,000mAh Battery Pack with Smart Display and Foldable Stand, For iPhone 15/14/13/12 Only(USB-C Cable Include)

Product ID: 633372961

Details

Battery Capacity
9999.96 Hours
Brand
Anker
Colour
Black
Connector Type
USB Type C
Special Feature
Wireless

⚡15W ultra-fast wireless charging

📊Smart display with real-time battery info

🔋10,000mAh high-capacity battery

Description

⚡ Power up fast, stay connected longer, and never miss a beat!

MAG SAFE COMPATIBILITY - Perfectly engineered for iPhone 12-15 with magnetic cases—charge without removing your case.
SMART DISPLAY INSIGHT - Stay effortlessly informed with a clear screen showing battery percentage and recharge time.
BUILT IN FOLDABLE STAND - Prop up your phone hands-free for seamless multitasking or binge-watching while charging.
LIGHTNING FAST POWER BOOST - Charge your iPhone 15 from 0 to 50% in just 44 minutes with Qi2-certified 15W wireless speed.
MASSIVE 10 000 M AH CAPACITY - Secure up to 1.8 full charges on the go—never get caught powerless during critical moments.

The Anker MagGo Power Bank is a Qi2-certified, MagSafe-compatible portable charger delivering ultra-fast 15W wireless charging with a robust 10,000mAh battery. Featuring a smart display for real-time charging status and a foldable stand for hands-free use, it’s designed exclusively for iPhone 12 through 15 models with magnetic cases. Compact and lightweight, it ensures you stay powered and productive wherever you go.

Specifications

ASIN	B0CFDPQXN4
Amperage	3 Amps
Antenna Location	Smartphones, Tablet, iPad, iPhone
Battery Capacity	10000 Milliamp Hours
Battery Cell Type	Lithium Polymer
Battery Weight	136.2 Grams
Best Sellers Rank	#60,573 in Electronics ( See Top 100 in Electronics ) #364 in Mobile Portable Power Banks
Brand	Anker
Brand Name	Anker
Colour	Black
Compatible Devices	Headphone
Connector Type	USB Type C
Customer Reviews	3.9 out of 5 stars 5,278 Reviews
Importer Contact Information	VALUECART PRIVATE LIMITED
Is Electric	No
Item Dimensions	10 x 7 x 2 Centimeters
Item Dimensions L x W x Thickness	10.7L x 6.9W x 2Th Centimeters
Item Type Name	Anker MagGo Power Bank
Item Weight Unit of Measure	0.55 Pounds
Manufacturer	Anker Innovations Limited, Support Website:https://www.anker.com/contact Email Support: [email protected] Call Support:000-8000-504-414 (Mon-Fri, 09:30-19:30 IST) WhatsApp Number: +91 88846 01966 （09:30 – 19:30 IST)
Manufacturer Contact Information	Support Website:https://www.anker.com/contact Email Support: [email protected] Call Support:000-8000-504-414 (Mon-Fri, 09:30-19:30 IST) WhatsApp Number: +91 88846 01966 （09:30 – 19:30 IST)
Manufacturer Part Number	A1654
Model Name	A1654
Model Number	A1654
Number of Batteries	1 A batteries required.
Number of Items	1
Number of Ports	1
Other Special Features of the Product	Wireless Charging
Packer Contact Information	Anker Innovations Limited
Portable	No
Power Source	Corded Electric
Rapid Charging Performance	15
Special Feature	Wireless Charging
UPC	194644156640
Unit Count	1 Count
Voltage	9 Volts
Warranty Description	2 - 12month warranty
Warranty Type	No Warranty

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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