They refunded my money and did not want the item returned.

Can I purchase just the replacement bolt?

Yes...you should be able to purchase just the bolt. But it might be easier if you took the old bolt to a local hardware store. They may be able to match the tread design and be cheaper than going thru the manufacturer

Why will the seller not accept the item when requesting to return?

Because they’re cheats and Amazon helps them get away with it. If something hasn’t been used because it couldn’t be installed, there should be no problem accepting it in return. Even aids for getting up from a chair they won’t accept return. This is a racket and we’re the marks. Amazon used to protect their clients. NEVER BUY FROM THESE PEOPLE!

Listing said eligible for return or replacement but when i try to return, it says i can't. still in unopened box. just didn't need it. any recourse?

Nope. Amazon says it’s clearly stated, which it is not. It says it’s returnable but it’s not. Complain to Amazon. Write bad reviews explaining they cheat customers. Contact your state’s consumer protection agency. That’s what I’ve done. And warn as many unsuspecting customers as possible.

Carex E Z Lock Raised Toilet Seat W Adjustable Handles

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

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Specifications

ASIN	B001RJQE7G
Brand	CAREX
Customer Reviews	4.3 out of 5 stars 2,836 Reviews
Global Trade Identification Number	00023601023032
Item Weight	2.54 kg
Item weight	2.54 kg
Manufacturer	Carex
Material	Plastic
Model Number	FGB30300 0000
Operation Mode	Manual
Part Number	B303-00
Shape	D-Shaped
Style	Adjustable
UPC	023601023032 023601323033
Unit Count	1 count
Unit count	1 count

Reviews

D**N

Very sturdy

Very good and sturdy. Arrived earlier than indicated.

21.03.2025

R**A

No toilet lid removal.

Works. This model is great because you don't have to remove the toilet lid. Attached easily.

19.06.2025

K**L

Raised toilet seat.

This raised toilet seat was extremely helpful after surgery. It made sitting down and getting up so much easier and safer. The handles provide great support and the E-Z lock keeps it secure in place. Very comfortable and easy to install. Highly recommend for anyone recovering from surgery or needing extra support.

23.05.2026

M**N

Perfect seat!!

This seat is sturdy, easy to install, and easy to clean. I would give it 10 stars.

21.05.2026

G**A

Sturdy!

Bought this for my dad (93!). He just needed something easier for getting up and down … says it’s his actual “throne “!! Easy to install and sturdy /comfy !!

3.07.2022

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

View all Trustpilot reviews

Carex E-Z Lock Raised Toilet seat w/Adjustable Handles

Details

Details

Description

Specifications

Reviews

Common Questions