Elkay LZWSRK EZH2O Water Bottle Filler Retro-Fit Kit

A very nice item that updates our 15 year old water fountain. I installed it myself and not overly hard to do. The space in the old fountain is pretty tight. The kit came with everything that you need to get the job done.

Non-plumber here who installed it with a plumber friend of mine who had never done a water fountain before. Took us 2.5 hours or so. We found a YouTube video that was much better than following the somewhat confusing written instructions. With the new filter, everything just barely fits in there and we both came out with some cuts from the sharp edges. Plumbing was fine but the water was running constantly when we plugged in the machine for the first time. I called Elkay customer service and not only got a real human, but one that worked on the factory floor and knew the machines in and out! Better yet, she called me back for a video call so I could walk her through my setup. She spent 45 minutes with me and was genuinely interested in figuring out the problem. I've never had customer service like that. We ended up solving the issue (it was electrical... my error of course) and my system works great.

Retrofit is a bit misleading. This is a replacement for a water fountain that already has a bottle filler. For a water fountain that does not already have the bottle filler, you must replace the basin with the Elkay 1337 basin. I did not find one on Amazon, but I did find online at Berl's Commercial Supply for $135.99. Worth the effort.

Missing mounting brackets and part of fountain! So the old fountain has been torn out and we’re stuck.

Our office was so excited! We are trying to reduce single use disposables and this thing is perfect. We purchased this one with the filter even though our fountain already had a filter we figured you can’t have too many with our city water. This will require a plumber.