--- product_id: 601027320 title: "Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers" price: "21730CFA" currency: XOF in_stock: true reviews_count: 10 url: https://www.desertcart.sn/products/601027320-powerful-phrases-for-dealing-with-workplace-conflict-what-to-say store_origin: SN region: Senegal --- # Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers **Price:** 21730CFA **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers - **How much does it cost?** 21730CFA with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.sn](https://www.desertcart.sn/products/601027320-powerful-phrases-for-dealing-with-workplace-conflict-what-to-say) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work. In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict. Powerful Phrases for Dealing with Workplace Conflict is an essential resource for all employees (and their managers) who are looking for help on how to navigate frequent workplace conflicts, including with their boss and other difficult people, so they can rebuild trust, collaboration, and ultimately enjoy more influence at work. Leadership and workplace culture experts Karin Hurt and David Dye share practical and easy-to-follow tactics such as: Over 300 actual phrases you can use to deescalate common workplace conflict situations, build trust, and make better decisions. Clear examples and explanations of how phrasing will improve interactions. Critical communication tools to ensure workplace issues are addressed before they fester and become more difficult to manage. Findings, real-world cases, and inspiring stories from the World Workplace Conflict and Collaboration Survey of 5000+ people in more than 45 countries conducted by the authors. Review: A Very Helpful Book! - I don’t usually review this kind of book as it is outside my area of expertise. However, I recently endured nine years of a job with extremely poor management. This amazing book would have helped me immensely in dealing with that situation. Powerful Phrases contains an array of verbal strategies for handling a wide variety of difficult situations in the work place. The book is well-organized and easy to navigate. My favorite parts of Powerful Phrases include the Expert Insights, the 12 GOATS (you gotta get the book to understand), Chapter 5 (Harnessing the Power of Body Language and Tone for More Productive Conflict), Chapter 8 (What to Say When You Need To Say No (Even to the Boss)), and Chapter 24 (What to Do if Your Boss Thinks You’re Too Negative). This book would be a valuable addition to anyone’s library! Review: Practical and Insightful - If you're looking for an insightful guide to navigating workplace conflicts, this is a must-read. This book has been a breath of fresh air, providing practical advice that's easy to implement. I've already felt a weight lifted off my shoulders and can't wait to use the recommendations in my daily life. Their clear examples and explanations make it easy to see how simple changes in phrasing can transform interactions. I feel lighter already and am excited to put these practical recommendations to use. ## Technical Specifications | Specification | Value | |---------------|-------| | Best Sellers Rank | #127,366 in Books ( See Top 100 in Books ) #33 in Business Conflict Resolution & Mediation (Books) #156 in Human Resources & Personnel Management (Books) #487 in Business Management (Books) | | Customer Reviews | 4.7 out of 5 stars 82 Reviews | ## Images ![Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers - Image 1](https://m.media-amazon.com/images/I/81qwu+64sML.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ A Very Helpful Book! *by D***C on June 22, 2024* I don’t usually review this kind of book as it is outside my area of expertise. However, I recently endured nine years of a job with extremely poor management. This amazing book would have helped me immensely in dealing with that situation. Powerful Phrases contains an array of verbal strategies for handling a wide variety of difficult situations in the work place. The book is well-organized and easy to navigate. My favorite parts of Powerful Phrases include the Expert Insights, the 12 GOATS (you gotta get the book to understand), Chapter 5 (Harnessing the Power of Body Language and Tone for More Productive Conflict), Chapter 8 (What to Say When You Need To Say No (Even to the Boss)), and Chapter 24 (What to Do if Your Boss Thinks You’re Too Negative). This book would be a valuable addition to anyone’s library! ### ⭐⭐⭐⭐⭐ Practical and Insightful *by L***B on May 16, 2024* If you're looking for an insightful guide to navigating workplace conflicts, this is a must-read. This book has been a breath of fresh air, providing practical advice that's easy to implement. I've already felt a weight lifted off my shoulders and can't wait to use the recommendations in my daily life. Their clear examples and explanations make it easy to see how simple changes in phrasing can transform interactions. I feel lighter already and am excited to put these practical recommendations to use. ### ⭐⭐⭐⭐⭐ This book goes far beyond the workplace! *by A***E on June 11, 2024* While this book is written specifically for workplace conflict, I found the the powerful phrases translate easily into everyday life. The book is written in a very conversational way that makes it easy to understand and use. They address the difficulties of navigating the post pandemic world and acknowledge that there are ongoing ramifications from that time period. This book gives you the tools to help navigate the post pandemic workplace and learn how to effectively communicate whether you are in person or still working remote. --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.sn/products/601027320-powerful-phrases-for-dealing-with-workplace-conflict-what-to-say](https://www.desertcart.sn/products/601027320-powerful-phrases-for-dealing-with-workplace-conflict-what-to-say) --- *Product available on Desertcart Senegal* *Store origin: SN* *Last updated: 2026-05-31*