I have used this product for a month and it has leaked yesterday, what should I do?

Please check the 2 steps below 1. whether clean the filter box regularly and replace the filter, gathering too much dust and hair can also clog.

I purchased this pet fountain, but the pump stopped working several months.

Recommend to disassemble and clean the pump every 1-2 weeks. Some customers disassmeble the pump halfway. Did not take out the magnet impeller inside to clean. Pls see the video above. If it still have problem pls contact-us to solve the problem.

The cat water dispenser make noise, humming along nicely, but not stop working.

Please troubleshoot 1.The water level is too low, pls add more water. 2.The magnet impeller was clogged with hair and slime inside the pump, pls clean the pump weekly.

The filters box destroyed yesterday, where can I get the replacement?

Please contact-us and get a fast replacement .

The cat water fountain get mold, what is your advise?

Please try cleaning with the below methods. 1) Use safe dishwashing detergent and soap to clean every time. 2) Wash with hot water every time If still not solved, please contact-us to get a replacement.

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ORSDA Cat Water Fountain Stainless Steel, D30/2L Pet Fountain for Cats Inside, Dog Water Dispenser, Automatic Cat Drinking Fountains with 6 Replacement Filters for Cats, Small Dogs

Product ID: 224087778

Details

Brand
ORSDA
Capacity
2 liters
Color
Stainless
Material
Stainless
Product Dimensions
9.8"L x 8.5"W

💧2L capacity for deep hydration

🔇1W ultra-quiet pump

🛡️304 food-grade stainless steel

48353CFA

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💦 Elevate your pet’s hydration game with sleek, silent sophistication!

HYDRATE LIKE A PRO - Generous 2-liter reservoir keeps your pet refreshed all day without constant refills.
WHISPER QUIET FLOW - 1W submersible pump ensures peaceful water circulation, perfect for shy or nervous pets.
EFFORTLESS MAINTENANCE - Simple disassembly and dishwasher-safe parts save you time and keep the fountain pristine.
PREMIUM STAINLESS STEEL - Durable, hygienic 304-grade steel resists chin acne and keeps water fresh and clean.
TAILORED DRINKING EXPERIENCE - Dual spout design caters to different pet preferences, encouraging more water intake.

The ORSDA Cat Water Fountain is a 2-liter, stainless steel pet water dispenser designed for cats and small dogs. Featuring a patented dual-slope design for enhanced oxygenation and filtration, it uses a whisper-quiet 1W pump to provide fresh, hygienic water. The fountain includes six replacement filters and cleaning brushes, ensuring long-term cleanliness and convenience. Its food-grade 304 stainless steel construction helps prevent chin acne, while the easy-to-clean, dishwasher-safe parts make maintenance hassle-free. Ideal for indoor use, this fountain combines durability, functionality, and pet-friendly design to keep your furry friends optimally hydrated.

Specifications

ASIN	B08D8JKPLL
Additional Features	Food-grade 304 Stainless Steel, Triple filtration system, Ultra-Quiet, Dishwasher Safe, Anti-splash and Leak-proof Design, High Performance Kit, Simple Structure Easy Maintenance
Animal Water Dispenser Form	Fountain Water Dispenser
Battery Description	Lithium-Ion
Best Sellers Rank	#13,001 in Pet Supplies ( See Top 100 in Pet Supplies ) #227 in Cat Fountains
Brand	ORSDA
Brand Name	ORSDA
Capacity	2 liters
Color	Stainless Steel
Customer Reviews	4.2 out of 5 stars 13,068 Reviews
Dog Breed Size	Small
Included Components	No
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	9.8"L x 8.5"W x 2.8"H
Item Type Name	2L Pet Fountain + 6PC Filter + 1PC Sponge+Brush x 3
Manufacturer	ORSDA
Manufacturer Part Number	D30
Material	Stainless Steel
Material Type	Stainless Steel
Model Number	D32
Number of Items	1
Pet Type	Cat
Power Source	Corded Electric
Product Dimensions	9.8"L x 8.5"W x 2.8"H
Target Species	Cat
UPC	688209301304
Unit Count	67 Fluid Ounces

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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48353CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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