HP Portable Laptop, Student and Business, 14" HD Display, Intel Quad-Core N4120, 16GB DDR4 RAM, 64GB eMMC, 1 Year Office 365, Webcam, RJ-45, HDMI, Wi-Fi, Windows 11 Home, Silver

Looks and works like it’s brand new. No scratches. However, I only had it for an hour so I will update this if I have any issues in the near future. So far the connectivity is awesome, speed is decent, keyboard quality good, unsure about battery life so far.

Works well as my basic computer.

This is the second one I've purchased. I returned the first because it was sold as coming with Windows Home, but was shipped with Windows S, which should be cheaper and has less flexibility. I called into Customer Service and they arranged for a refund. The second one shipped the same way! I kept the computer and went through the process to get it set up with the correct/purchased Windows Home operating system. This isn't that difficult, just a total waste of my time. HP should either ship the computers with the correct system or charge less for the unit. Otherwise, it seems like a perfectly OK cheap box, perfect for what I may need as an extra laptop.

I bought this in August for school, in November of the same year it crashed and I can't get it to boot up at all. This is after normal everyday use. I reached out to HP but they told me that the seller had updated the RAM and voided the HP warranty and advised me to reach out to the seller. I called the number from this sellers amazon store page with no luck, they don't answer and don't return messages.

Great product

exactly what we expected

Made the purchase to learn coding and start online college and based off plugging it in and sitting at the library my experience is that is will be entirely too slow to be able to handle anything I need it to. For something refurbished it is of excellent quality not a single scratch on the device all the keys work. I sure hope this thing isn’t a dud like all the other one star reviews say that this thing crashes and burns after 9 m to 1 year. If so this computer shouldn’t even be marketed. Downloaded python app fairly easily so I have high hopes.

I waited to see how it would go for 3 months and so far everything works well.

El producto parecía bien, pero resulta que venía con defecto en la tecla de encendido y ni HP ni Amazon responden por ello. No es grave, al parecer, pero es bastante molesto y frustrante que ambas empresas te traigan de un lado a otro, que porque resulta producto del “mercado gris” y lo único que recomiendan es arreglarlo por tu cuenta

Sirve súper bien, y a buen precio

Me ha servido para las necesidades básicas, sólo la uso para trabajar Office e internet. Ha estado todo bien

Tenía mis dudas al inicio cuando elegí entre tantas laptops, relación calidad precio está excelente. Es un dispositivo rápido, tiene una apariencia elegante, estética, yo elegí en color silver completamente, es muy bonita, el teclado no se va a borrar, ya que vienen grabadas las teclas, tiene bastantes puertos, iluminación es buena, tamaño y peso estupendos. La uso principalmente para la universidad, no tiendo a descargar tantos archivos, ya que uso más el drive para documentos y proyectos. Así que no es problema el espacio. Es un modelo reciente y a pesar del precio que es económico si conviene comprarla. Llego rápido, venía muy bien empacada con sus licencias y empaquetada por hp,

Excelente producto y la entregaron rápido, muy satisfecho con la compra