You have to hold the bottom button (by the writing) for several seconds and it will turn it off. It will beep! Also, it does shut off after a couple hours. Hope this helps

I bought one but it’s thin.they mostly seem so but is this one thicker?

Personally, I find it’s a lot more comfortable than any heating pad I’ve used. It’s thicker, well padded and can conform to your body. It’s a personal preference and I really like thickness.

How do I file a warranty claim?

I have the same problem. The email address on the warranty page doesn't exist.

Cord how close is remote to the pad?

I keep mine close with a little cord tie but there’s cord space if you don’t want it close.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

GOQOTOMO Flower Heating Pad for Back Pain Relief- 12" x 24"12 Heat Levels, 8 Timers Stay on, Machine Washable -F1224

Product ID: 581156282

Details

Brand
GOQO TOMO
Colour
Pink
Heating elements
1
Item weight
0.75 Kilograms
Material
Sherpa
Number of Packs
1

⏰8 customizable timer settings

🔥12 precise heat levels

🧸Super soft, double-thick Sherpa fabric

Description

🔥 Wrap yourself in warmth and style — relief never looked this good!

FLEXIBLE TIMING - 8 timer settings up to 24 hours to fit your busy schedule
ULTIMATE COZY COMFORT - Twice as thick Sherpa fabric ensures plush softness and superior heat retention
TAILORED WARMTH CONTROL - 12 temperature options from 101°F to 167°F for personalized relief
ELEGANT DURABLE DESIGN - Reversible flower pattern and cream plush for a stylish, deluxe look
MACHINE WASHABLE CONVENIENCE - Easy-care fabric keeps your heating pad fresh and ready

The GOQOTOMO Flower Heating Pad combines 12 adjustable heat levels and 8 timer settings with a luxuriously thick Sherpa fabric that’s twice as dense as standard pads. Designed for effective back pain relief, it offers both visual appeal with its reversible floral and cream plush sides and practical machine-washable convenience, making it the perfect blend of comfort, style, and functionality for the modern professional.

Specifications

ASIN	B09G6H2L72
ASIN	B09G6H2L72
Best Sellers Rank	294,298 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 2,033 in Heating Pads
Brand Name	GOQO TOMO
Colour	Pink
Guaranteed software updates until	unknown
Item Weight	0.75 Kilograms
Item model number	P1224
Manufacturer	GOTO QOMO GOQOTOMO
Manufacturer	GOTO QOMO GOQOTOMO
Manufacturer Part Number	P1224
Material Type	Sherpa
Model Number	P1224
Number of Heating Elements	1
Number of Items	1
Number of Packs	1
Number of settings	12
Package Dimensions	29.19 x 16.6 x 8.52 cm; 748 g
Special Features	Adjustable Temperature, Timer, Super Soft Material
Unit Count	1.00 count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews