The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on instructions about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

What can I do if any accessories (include mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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JOYMOOP Flat Mop and Bucket Set, Extra Long Handle, 5 Microfiber Mop Pads

Product ID: 570979888

Details

Color
White
Handle Material
Stainless
Handle Type
Ergonomic
Head Material
microfiber
Material
Polypropylene

🌀360° mop rotation for corner reach

📏60.9-inch adjustable stainless steel handle

🧼2-tank wash & dry system

127712CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

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Description

✨ Clean smarter, not harder with JOYMOOP 🧹

360 SPIN FOR EVERY NOOK - Rotating mop head reaches corners and under furniture with zero hassle.
ECO FRIENDLY REUSABLE PADS - Five high-absorption microfiber pads included, washable and replaceable for sustainable cleaning.
COMPACT SPACE SMART DESIGN - All components nest neatly inside the bucket, perfect for modern minimalist homes.
EFFORTLESS DUAL CHAMBER CLEANING - Separate wash & dry tanks keep dirty water away, making mop cleaning hands-free and hygienic.
EXTENDABLE HANDLE FOR ULTIMATE REACH - Telescopic stainless steel handle adjusts up to 60.9 inches for floors, walls, and ceilings.

The JOYMOOP Flat Mop System is a hands-free, dual-chamber mop and bucket set featuring a 360-degree rotating microfiber mop head and an extendable stainless steel handle up to 60.9 inches. Designed for both wet and dry use, it includes five reusable microfiber pads and a compact bucket with separate wash and dry compartments to keep cleaning efficient and hygienic. Ideal for professionals and busy millennials seeking a sleek, space-saving, and eco-conscious cleaning solution.

Specifications

ASIN	B0CFKJ5DJS
Additional Features	Lightweight, Non-Slip Handle, Rust Resistant, Self-Wringing
Best Sellers Rank	#19,744 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #17 in Commercial Mop Buckets
Brand Name	JOYMOOP
Color	White
Customer Reviews	4.4 4.4 out of 5 stars (2,199)
Global Trade Identification Number	06974302370472
Handle Material	Stainless Steel
Handle Type	Ergonomic, Telescopic
Head Material	microfiber
Included Components	1 Middle Bucket#13, 1 Instruction Manual, 5 Mop Handle Rods, 13" Mop-head with 1 Pad, 4 Extra Pads
Item Type Name	Cleaning Tool
Item Weight	1.87 kg
Manufacturer	Jianmei
Manufacturer Part Number	13-D-5GB-JM
Material Type	Polypropylene, Stainless Steel, Microfiber, ABS
Model Number	Bucket #13
Set Name	JOYMOOP Mop Bucket Set Middle Bucket, 60" Mop with 5 Pads
Unit Count	1 Count
Volume	5.6 liters

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Smooth transaction and product arrived in perfect condition.

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127712CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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