VAL CUCINA Infrared Heating 26.3 QT Air Fryer Toaster Oven, Large Countertop Convection Oven 10-in-1 Combo, 6-Slice Toast, Enamel Baking Pan Easy Clean with Recipe Book, Brushed Stainless Steel Finish

In a world dominated more and more by disposable products, fast fashion, ai or no customer service, and end user frustration with having to increasingly lower our hopes and expectations, there is the VAL CUCINA family. Val Cucina stands among us yet apart as a shining beacon of quality and superior customer service like a superhero on a hillside keeping a watch out for the little guy and doing the right thing for a greater good beyond their immediate profit; a move that's otherwise been lost to a bygone era and corporate greed. I splurged on this gorgeous hot pink statement piece even tho I didn't have a pot to...cook in at the time. It was a treat to myself after surviving some stuff and staking my claim and value within this world, and being on my own for the first time in my life at the age of 60. I intend to have and use it for life. This hot pink fabulous gal serves as my only means for baking, toasting, etc. as my tiny apt doesn't have a stove/oven. It HAS to work everytime because, like for myself, there's no back up plan. And it does work beautifully, consistently, and reliably. It cooks and heats evenly, which matters as much when baking a small cake or cookies, as it does for making homemade pizza or toast. And she looks spectacular doing it. (Her name is Valerie, Val for short, btw) Imagine my anquish at suddenly discovering a tiny paint bubble behind Val's handle. Now imagine thinking of the inevitable fate of this bubble added to the already slight discoloration of some of the pink from steam randomly oozing out at the top of the door. You can't. Because this oven represents something larger than an appliance I use to nourish my body. I took a chance to let VAL CUCINA know what was going on even though about a year had passed. Omar was on the other end of that commuication and I knew right away I was in good hands. From the get-go Omar was on top of it and did something so rare, so important: He authentically bridged the ever-widening gap usually found between a company and end user. He replied to me very quickly, and with understanding and a human touch, not scripts, push back, or excuses. He offered realistic, practical, and fair solutions, and ultimately had a new unit sent to me. It arrived yesterday and I was, and am, in my glory and so grateful. (In inspecting the new one, I noticed the seal on the door of my original unit was slightly different so this may have been the culprit. It happens. But Omar and VAL CUCINA were willing to do something about it.) Omar and my positive experience with VAL CUCINA is part of Val's personal lore now and adds even greater meaning for me. If you're looking for quality, a company and representatives that stand behind their products, I recommend you, too, join the VAL CUCINA family. (Note: I'm paying it forward by donating the original unit to someone in need so they, too, can start fresh with something reliable and gorgeous). PS: I recognize that in the scheme of things a paint bubble on an oven is not the end of the world. Nor is a responsive company and an amazing representative a be-all/end-all sign of triumphs to come (but who knows, maybe it is). But when we normalize not recognizing or appreciating the good-will gestures of others we are bound to get less and less of them, and the gulf in the relationship and depersonalization between company and customer widens. I don't want that.

I recently upgraded my kitchen with the VAL CUCINA Infrared Heating Air Fryer Toaster Oven. Usually, I don’t leave a review for the product but this time, I would like to share my impression and the experience I had so far. Amazon has a bundled option which is coming with the cutting board. While I reviewed the details of the cutting board, I decided to purchase it for both the oven and the cutting board. First of all, the cutting board is not only for its primary function. On top of it, its heat resistant material should protect the cabinets from the damage. I have put it on top of the oven for that reason. Also, the material itself looks non-slippery and heat resistant that prevent from scratching and sliding during food preparation. If I buy this cutting board separately, it’s another $40.00. Absolutely great deal! For the oven, my first impression was that it looks stylish and sleek modern yet also looks very durable. Its stainless-steel finish makes the product looks very sleek & modern and easy to clean. Also, it fits perfectly on my countertop without taking up too much space, yet it’s spacious enough inside to handle the size for my family. The product title at Amazon already mentioned that 10-in-1 countertop oven. It has multiple cooking functions – clearly more than bake/toast/broil.. it has a specific toast and options for how many slices. It was quite impressive! As it’s a convection oven with infrared technology, it enables the even cooking. That is very nice! My previous countertop oven had a analog controller, whereas this product has all digital controller and two dials (one is for selection and the other is for the functional choices). I initially thought that I need some time to get used to. Actually it doesn’t require it, as its navigation and user experience looks quite simple and intuitive. Control panel has a clear options displayed and has some beeping to remind where I am at. Both visual and audio experience guide me use the oven without any issue. Also, I like the pre-set cooking modes that make it easy to whip up meals without guessing about time and temperature settings. It’s easy to use. As of now, I used it for ‘air fry’, ‘bake’, ‘broil’ and ‘toast’. It works really well as I expected. Very fast and even cooking. Very crispy and even when I used the ‘toast’ function. It has the options to choose for ‘light’ vs. ‘dark’… and how many ‘slices’ of toast. So good! I am going to do the slow cook this weekend that I am going to make beef stew for two people. Looking forward to it!

It is compact, easy to use, beautiful, even heating, has so many functions. I was so pleased! And, it came to the house as promised....which happened to be a day before we were hosting a 60 person party! Five stars!

Nice appliance, However, you need to adjust the cooking time lower or adjust the temperature lower, because everything you cook gets done quicker.

⭐⭐⭐⭐⭐ Outstanding Customer Service and Exceptional Quality! It’s not often that a company exceeds your expectations, especially after the warranty has expired, but Valcucina did exactly that. From the very beginning, I loved the quality of their product. It is beautifully made, durable, and performs exactly as expected. But what truly sets Valcucina apart is their incredible customer service. When I reached out about an issue with my product, I honestly didn’t expect much because it was already out of warranty. To my surprise, their customer support team responded with kindness, professionalism, and a genuine desire to help. They didn’t hide behind policy or make excuses,they took the time to understand my situation and worked with me until we found a solution. That level of care is rare these days. It shows that Valcucina doesn’t just sell products,they stand behind them and truly value their customers. Their communication was prompt, respectful, and reassuring throughout the entire process. Experiences like this create lifelong customers. I will absolutely continue recommending Valcucina to my family and friends because I know I’m recommending a company with integrity, outstanding products, and customer service that goes far beyond expectations. Thank you, Valcucina, for proving that excellent customer service still exists. You have earned my trust and my loyalty.

**UPDATE 2/10/2025** 4 months after purchase I'm angry, mad, disappointed and baffled. This unit was not cheap. I wouldn't call it expensive either but def not cheap. I didn't buy this for a 1 time use. I'm not a dirty person, I'm really clean and care for the things I spend my money on. The unit I got is trash and I don't recommend spending your money on this or you'll end up in my predicament. I also don't ever come back to do updates on products let alone a criticizing one. Well the day has come and I hope my review reaches others and they take note. After only 4 months of light use this oven/toaster looks like it's been through WW1 and WW2 back to back. It's rusty to the point Idk it's safe to use it. It's not just rusted but there's stains that do not come off no matter how much I scrub. Also this unit doesn't close properly and always leaks steam and smoke around the door and trough the cracks in the back as seen in the pix theres light coming through from the bottom unionat vertical and horizontal surface cross. How is this possible??????? Please see the pix. Can't even understand how this happened? None of my appliances EVER looked like this even after years of abuse. Also how come others have not experienced this? Or are you guys not honest? Is mine a complete failure on quality control and if that's the case is this company therefore to be trusted? I want my money back asap!!!!! 😩 Below is my original review just so you guys can see I was very fair from the beginning and only gave it 4 stars for the reasons I mentioned but it doesn't even deserve 1 star now. It looked sturdy and looked like it would get many many uses out of it. Ugh! **ORIGINAL REVIEW** 10/23/2024 I'm overall super happy with this unit. I've cooked several times already in the 2 weeks I've owned it. I have yet to use it in some of its settings such as pizza, reheat, warm, slow cook or dehydrate but I've used it on all other settings. Pros: - cooks fast and really well - fits perfectly on the countertop with standard kitchen cabinets - is spacious - has all the accessories needed and are extremely useful - uses little energy - cooks multiple foods at the same time - not loud (it's not super quiet either but def less noisy than a standard microwave) Cons: - takes a forever for toasting bread so be patient - mine releases condensation at the front upper corners of the door - vanity colors are not cost justified - steep cost for the quality (see above why) Overall: I'm keeping it despite the issues because it does what it claims and reduced my cooking time in half. I still recommend this unit but wouldn't recommend to pay so much more just for a limited edition color. Looks sturdy, looks durable, it's going to cook a lot of yummy dishes so we will get our money's worth for sure.

Love this and use it every day. It is my second one and it is even better than the first. My first one lasted six years and its demise was my fault as I’d put it inside a too tight cabinet with inadequate ventilation. I use this every day, and it also functions well as a toaster. I almost never use my regular oven any more. I cook on parchment most, which rinses easily, so I avoid cleaning pans. Easy to clean due to the bottom pullout crumb tray, and somehow I never had any buildup on its walls.

This little oven bakes very well! It fits my 9" cake pan easily, muffin tins, etc. Items bake much more quickly than they do in my conventional oven. It gets warm on the outside, but does not heat up the room. It is very easy to operate and so nice to look at, I love the design.

El color hermoso que le va muy bien a mi cocina, muy buen tamaño interno y con muchas funciones muy útiles todas. Vale lo que cuesta.

tenia 3 meses con el producto hasta que decidi poner un pollo y se descompuso

Fantastic Machine. We love it. Food cooks quickly and evenly, glad we paid a little more than for other air fryers, but completely worth the extra expense. Highly recommend this product, it will do everything you need with reliability and easy settings. Love, Love Love it!

Unfortunately, the first one I got was steaming way too much and I had to return and re-order it. The second one I got it’s amazing works great and I love that. It has 10 and one I’ve tried air fryer, baking, and other functions in it. Love this oven. Also, the customer service was very helpful as well. He will recommend this. !

Works well, looks great and best of all, easy to clean. I think I will get rid of the big oven👍