Dell XPS 13 13.3 Inch 4K UHD Touchscreen Laptop (Silver) (Intel Core i7-8550U, 16 GB RAM, 512 GB SSD, Intel UHD Graphics 620, Windows 10 Home)

Had the laptop for several months now. I have to say looking at other reviews I must be one of the lucky ones. I have had no faults with mine. It is super fast, doesn heat up to much, unless I set it a hard task on premier pro. The screen is amazing really rich full picture. There is a fingerprint scanner incorporated into the power button, I mention that as someone said there wasn't. Sound quality is pretty good considering the size. I would say the only slight niggle are the battery doesn't last a full 8 hours of hard graft and the black carbon like material on the inside around the keyboard is a fingerprint magnet. But I can forgive those two small niggles as it is a beautifully made laptop and does everything I need it to do. The keyboard layout on mine is a ISO and not an ANSI layout, as shown in picture.

I bought this laptop in Aug 2019 and it's been great. However, I have always used it when plugged into an electrical source. Recently I've been in a situation where I've had to work somewhere without an electrical point. A fully charged battery drained in seconds. This then happened on another 3 occasions. As I was somewhere I couldn't pick up the info on who I bought it from I phoned Dell directly. I gave them the ST and EX numbers and was told that this laptop had a fault and was on recall in Oct 2018 from it's previous owner!! I bought it brand new from TPLUK in Aug 2019. I have contacted TPLUK via Amazon to report the fault. It's been over 48 hours now and no response. I contacted Amazon as I'd had no response but as it's out of the 90 days Amazon guarantee they cannot help me. All Dell say is to contact seller as the laptop needs to be returned. I have done a Google Street search on the postcode from their invoice - PE1 3BS - and it's a house. I wish I had done all this research before as I now have a laptop that I can't return and doesn't work if not plugged in. I don't know what else they have been selling. If you have bought from them then I recommend contacting Dell and checking the status of the laptop - you may be within the Amazon guarantee even. So all I can do now is warn everyone to avoid this TPLUK crowd - also know as Teckpoint Ltd - which I will ... a lot!

Having read all the reviews there is no doubt you get a lot of hardware for your money compared to others. I particularly liked the 4k ultra high def screen but it is not smudge or fingerprint proof. A huge turnoff for me is the cheap plastic keys. This alone (aside of the ceaseless updates) was the reason it was returned. When paying this much money for a laptop one would reasonably expect a quality typing experience. As they say, once you move to Mac, you don't go back! Sorry Windows, but you just didn't cut it for me!

my Dell laptop stopped working twice while it was under warranty and I've sent it to Dell. in total, I didn't have my laptop for over 4 months while they were fixing it (twice they changed motherboard). Third time it stopped working but this time I didn't have warranty anymore so cost is £500. I cannot believe that this model was voted as best laptop when is ridden with problems (just check reviews)

I bought this laptop at Amazon for my husband, having bought one for myself last year and used it many hours everyday since then. It is a brilliant piece of kit, powerful, stylish and gorgeous to handle. The lid (screen) does not feel wobbly like a lot of other laptops in this category did when I tested them. The laptop is made a one solid piece of aluminium and feels strong and looks stylish - and lightweight too, as I found when I took it on plane travels. The high resolution screen gives a beautiful picture; I would not have expected that a touch screen would be of particular use, but I would not be without it; it makes scrolling those long web pages a breeze! The machine itself is powerful enough to cope without problems with a dozen applications open at the same time. It streams videos and TV very well; the microphone is OK, but with earphones, the sound is very good. I do not often award the maximum score to products, as there is usually room for improvements, but it would be unfair to give this laptop less than 5 stars. I understand that this particular model has been replaced by a newer model and I would urge anybody to grab one while they can, even if the new model is likely to be good too. I have not used it for gaming, and I have not used the camera either, so I cannot comment on these aspects.

Great laptop. Metal chassis makes it feel like the premium laptop the price suggests it should be. Only draw back is the speakers keep popping - this is a known issue but Dell refuse to deal with it. Appears to be an issue with the driver

Initially i was disappointed with the battery life but my o my has this laptop grew on me. Baytery life is almost 5 to 6 hours constant use. Its so light and its just amazing overall. I use it for work and changed from a surfaebook. Its the best decision i made. Can handle anything you throw at it. The fact it charges by usb is a massive plus and its so thin and light you barely notice it in your bag.

I've owned several Dell PCs over the years, both laptops and desktops. I still have my old Precision 17in workstation laptop (purchased back in 2011). This new Dell laptop I just purchased looks great and feels good. I have no issues with Dell products. My issue is with Microsoft Windows 10. I don't like it. My first experience with Windows 10 was with a new workstation laptop at work I got three months ago. Basically I don't like the whole set up and the difficulties in trying to do things that are very easy to do with Windows 7. I purchased the XPS 13 for business use and I wanted one that is light weight and compact. Though I dreaded having no choice but to get one with Windows 10. I am starting to get use to it, but it take me more time to do simple things that are quick with Windows 7. One major disappointment is not being able to pair my iPhone with the laptop. It seems there are major bugs with this feature on the Windows side. I read lots of complaints from Windows 10 users who experienced not being able to connect their phones with their laptops, even after trying all kinds of fixes supplied by both Microsoft and users. You know, I've been working in the high tech industry since 1977 and saw the emergence of personal computers in the 80's and onwards. I would have thought by now that all of the complexities inherent in these machines would have been worked out and 'in this day and age' problems I have been experiencing (both with my work's PC - I use it for 3D CAD and my new Dell laptop) would have been a thing of the past. I guess not. Good thing I never upgraded my old workstation laptop to Windows 10. Follow up: I finally managed to get my iPhone to connect with the laptop. This is an intermittent condition though. It works, for a while, but if I leave the laptop alone for a while, or close the lid and later come back an open it I've lost my connection. Then, I cannot re-connect because the phone does not show up on the list of networks. Technology, I am less and less impressed with it!